{"id":64230,"date":"2023-08-10T04:57:02","date_gmt":"2023-08-10T04:57:02","guid":{"rendered":"https:\/\/www.zaptest.com\/10-procesu-aplikaci-a-operaci-ktere-rpa-roboticka-automatizace-procesu-zvladne-a-automatizuje"},"modified":"2023-08-10T04:57:02","modified_gmt":"2023-08-10T04:57:02","slug":"10-procesu-aplikaci-a-operaci-ktere-rpa-roboticka-automatizace-procesu-zvladne-a-automatizuje","status":"publish","type":"post","link":"https:\/\/www.zaptest.com\/cs\/10-procesu-aplikaci-a-operaci-ktere-rpa-roboticka-automatizace-procesu-zvladne-a-automatizuje","title":{"rendered":"10 proces\u016f, aplikac\u00ed a operac\u00ed, kter\u00e9 RPA (robotick\u00e1 automatizace proces\u016f) zvl\u00e1dne a automatizuje!"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A <\/span><a href=\"https:\/\/www.researchnester.com\/reports\/hyper-automation-market\/3960\"><br \/>\n  <span style=\"font-weight: 400;\">ned\u00e1vn\u00e1 zpr\u00e1va spole\u010dnosti Research Nester <\/span><br \/>\n<\/a> <span style=\"font-weight: 400;\">p\u0159edpokl\u00e1d\u00e1, \u017ee do roku 2024 budou dv\u011b t\u0159etiny mana\u017eersk\u00fdch \u00fakol\u016f automatizov\u00e1ny. Robotick\u00e1 automatizace proces\u016f (RPA) je vysoce univerz\u00e1ln\u00ed softwarov\u00e9 \u0159e\u0161en\u00ed, kter\u00e9 bude m\u00edt v t\u00e9to transformaci sv\u011bta podnik\u00e1n\u00ed z\u00e1sadn\u00ed v\u00fdznam.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Firmy v\u0161ech typ\u016f mohou vyu\u017e\u00edvat RPA k automatizaci r\u016fznorod\u00fdch proces\u016f, aplikac\u00ed a operac\u00ed s hmatateln\u00fdmi p\u0159\u00ednosy, kter\u00e9 zahrnuj\u00ed \u00fasporu \u010dasu a pen\u011bz a zv\u00fd\u0161en\u00ed produktivity a spokojenosti zam\u011bstnanc\u016f.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tento \u010dl\u00e1nek upozor\u0148uje na n\u011bkter\u00e9 z nejlep\u0161\u00edch zp\u016fsob\u016f, jak mohou t\u00fdmy vyu\u017e\u00edt <\/span><a href=\"https:\/\/www.zaptest.com\/rpa\"><br \/>\n  <span style=\"font-weight: 400;\">RPA<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> ke zv\u00fd\u0161en\u00ed efektivity, sn\u00ed\u017een\u00ed n\u00e1klad\u016f a uvoln\u011bn\u00ed nov\u00fdch \u00farovn\u00ed produktivity.<\/span><\/p>\n<p>&nbsp;<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_1 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #b90000;color:#b90000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #b90000;color:#b90000\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.zaptest.com\/cs\/10-procesu-aplikaci-a-operaci-ktere-rpa-roboticka-automatizace-procesu-zvladne-a-automatizuje\/#10_manualnich_obchodnich_procesu_aplikaci\" >10 manu\u00e1ln\u00edch obchodn\u00edch proces\u016f, aplikac\u00ed,<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.zaptest.com\/cs\/10-procesu-aplikaci-a-operaci-ktere-rpa-roboticka-automatizace-procesu-zvladne-a-automatizuje\/#a_operace_umoznene_RPA\" >a operace umo\u017en\u011bn\u00e9 RPA<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.zaptest.com\/cs\/10-procesu-aplikaci-a-operaci-ktere-rpa-roboticka-automatizace-procesu-zvladne-a-automatizuje\/#1_Zadavani_dat\" >#1. Zad\u00e1v\u00e1n\u00ed dat<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.zaptest.com\/cs\/10-procesu-aplikaci-a-operaci-ktere-rpa-roboticka-automatizace-procesu-zvladne-a-automatizuje\/#2_Zpracovani_navratu\" >#2. Zpracov\u00e1n\u00ed n\u00e1vrat\u016f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.zaptest.com\/cs\/10-procesu-aplikaci-a-operaci-ktere-rpa-roboticka-automatizace-procesu-zvladne-a-automatizuje\/#3_Onboarding\" >#3. Onboarding<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.zaptest.com\/cs\/10-procesu-aplikaci-a-operaci-ktere-rpa-roboticka-automatizace-procesu-zvladne-a-automatizuje\/#4_Generovani_zprav\" >#4. Generov\u00e1n\u00ed zpr\u00e1v<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.zaptest.com\/cs\/10-procesu-aplikaci-a-operaci-ktere-rpa-roboticka-automatizace-procesu-zvladne-a-automatizuje\/#5_Dodrzovani_pravidel_KYC_a_AML\" >#5. Dodr\u017eov\u00e1n\u00ed pravidel KYC a AML<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.zaptest.com\/cs\/10-procesu-aplikaci-a-operaci-ktere-rpa-roboticka-automatizace-procesu-zvladne-a-automatizuje\/#6_Automatizace_mezd\" >#6. Automatizace mezd<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.zaptest.com\/cs\/10-procesu-aplikaci-a-operaci-ktere-rpa-roboticka-automatizace-procesu-zvladne-a-automatizuje\/#7_Marketing\" >#7. Marketing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.zaptest.com\/cs\/10-procesu-aplikaci-a-operaci-ktere-rpa-roboticka-automatizace-procesu-zvladne-a-automatizuje\/#8_Uverove_kontroly\" >#8. \u00dav\u011brov\u00e9 kontroly<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.zaptest.com\/cs\/10-procesu-aplikaci-a-operaci-ktere-rpa-roboticka-automatizace-procesu-zvladne-a-automatizuje\/#9_Sledovani_a_porovnavani_cen\" >#9. Sledov\u00e1n\u00ed a porovn\u00e1v\u00e1n\u00ed cen<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.zaptest.com\/cs\/10-procesu-aplikaci-a-operaci-ktere-rpa-roboticka-automatizace-procesu-zvladne-a-automatizuje\/#10_Planovani_a_sledovani_zasilek\" >#10. Pl\u00e1nov\u00e1n\u00ed a sledov\u00e1n\u00ed z\u00e1silek<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"10_manualnich_obchodnich_procesu_aplikaci\"><\/span><strong>10 manu\u00e1ln\u00edch obchodn\u00edch proces\u016f, aplikac\u00ed,  <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"a_operace_umoznene_RPA\"><\/span><strong>a operace umo\u017en\u011bn\u00e9 RPA  <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Trh s robotickou automatizac\u00ed proces\u016f roste neuv\u011b\u0159iteln\u00fdm tempem. V z\u00e1vislosti na tom, kter\u00e9mu zdroji v\u011b\u0159\u00edte, se p\u0159edpokl\u00e1d\u00e1, \u017ee slo\u017een\u00e1 ro\u010dn\u00ed m\u00edra r\u016fstu (CAGR) tohoto odv\u011btv\u00ed se bude v p\u0159\u00ed\u0161t\u00edch sedmi letech pohybovat mezi  <\/span><a href=\"https:\/\/www.fortunebusinessinsights.com\/robotic-process-automation-rpa-market-102042\"><br \/>\n  <span style=\"font-weight: 400;\">20%<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> na <\/span><a href=\"https:\/\/www.grandviewresearch.com\/industry-analysis\/robotic-process-automation-rpa-market\"><br \/>\n  <span style=\"font-weight: 400;\">40%<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Je z\u0159ejm\u00e9, \u017ee vedouc\u00ed p\u0159edstavitel\u00e9 podnik\u016f pova\u017euj\u00ed investice do RPA za kl\u00ed\u010dovou sou\u010d\u00e1st sv\u00fdch strategi\u00ed digit\u00e1ln\u00ed transformace. Vzhledem k tomu, \u017ee pokrokov\u011b sm\u00fd\u0161lej\u00edc\u00ed firmy p\u0159ij\u00edmaj\u00ed  <\/span><a href=\"https:\/\/www.zaptest.com\/hyperautomation\"><br \/>\n  <span style=\"font-weight: 400;\">hyperautomatizace<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">, RPA dos\u00e1hne t\u00e9m\u011b\u0159 v\u0161eobecn\u00e9ho p\u0159ijet\u00ed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">T\u00fdmy, kter\u00e9 si tento software osvoj\u00ed, z\u00edskaj\u00ed n\u00e1skok p\u0159ed konkurenc\u00ed, proto\u017ee RPA bude schopen zvl\u00e1dat operace, jako je zad\u00e1v\u00e1n\u00ed dat, zpracov\u00e1n\u00ed faktur a plateb, \u00fakoly z\u00e1kaznick\u00e9ho servisu, n\u00e1stup zam\u011bstnanc\u016f a dal\u0161\u00ed.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pod\u00edvejte se na n\u011bkter\u00e9 \u00fakoly, kter\u00e9 tato technologie m\u016f\u017ee automatizovat, a umo\u017enit tak firm\u00e1m rozumn\u011bji vyu\u017e\u00edvat sv\u00e9 zdroje.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Zadavani_dat\"><\/span><strong>#1. Zad\u00e1v\u00e1n\u00ed dat<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Zad\u00e1v\u00e1n\u00ed dat je v digit\u00e1ln\u00edm v\u011bku d\u016fle\u017eitou obchodn\u00ed funkc\u00ed. Z\u00e1rove\u0148 se v\u0161ak jedn\u00e1 o jeden z nej\u010dast\u011bji se opakuj\u00edc\u00edch a nejzdlouhav\u011bj\u0161\u00edch manu\u00e1ln\u00edch proces\u016f. Je tak\u00e9 zat\u00ed\u017eena vysokou m\u00edrou chybovosti lidsk\u00e9ho faktoru.  <\/span><span style=\"font-weight: 400;\">Zaveden\u00ed automatizace m\u00e1 velk\u00fd smysl pro spole\u010dnosti, kter\u00e9 spravuj\u00ed velk\u00e9 mno\u017estv\u00ed dat.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RPA bude schopen zvl\u00e1dnout operace, jako jsou:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">z\u00edsk\u00e1v\u00e1n\u00ed dat z r\u016fzn\u00fdch zdroj\u016f, v\u010detn\u011b softwaru t\u0159et\u00edch stran.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Minimalizace lidsk\u00fdch chyb a zaji\u0161t\u011bn\u00ed kvality a integrity dat na odpov\u00eddaj\u00edc\u00ed \u00farovni.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zrychlen\u00ed proces\u016f zad\u00e1v\u00e1n\u00ed dat  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Extrakce a \u010di\u0161t\u011bn\u00ed dat, aby se zajistila jejich spr\u00e1vn\u00e1 struktura pro centralizovan\u00e9 datab\u00e1ze.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">V posledn\u00edm <\/span><a href=\"https:\/\/digital.gov\/2022\/01\/26\/assessing-the-state-of-federal-robotic-process-automation-rpa\/\"><br \/>\n  <span style=\"font-weight: 400;\">v\u00fdro\u010dn\u00ed zpr\u00e1v\u011b digital.gov z roku 2022<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">organizace nazna\u010dila, \u017ee pomohla feder\u00e1ln\u00ed vl\u00e1d\u011b zkr\u00e1tit pomoc\u00ed RPA p\u0159ibli\u017en\u011b 1,5 milionu pracovn\u00edch hodin. <\/span> <\/p>\n<p><span style=\"font-weight: 400;\">Jedna z p\u0159\u00edpadov\u00fdch studi\u00ed, na kterou zpr\u00e1va upozor\u0148uje, ukazuje, jak Velitelstv\u00ed n\u00e1mo\u0159n\u00edho z\u00e1sobovac\u00edho syst\u00e9mu (NAVSUP) vyu\u017eilo RPA ke zv\u00fd\u0161en\u00ed hodnoty a efektivity sv\u00e9 mise zam\u011b\u0159en\u00e9 na sn\u00ed\u017een\u00ed zne\u010di\u0161t\u011bn\u00ed a nebezpe\u010dn\u00fdch materi\u00e1l\u016f vznikaj\u00edc\u00edch p\u0159i n\u00e1mo\u0159n\u00edch operac\u00edch.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">RPA umo\u017enila organizaci zejm\u00e9na omezit ru\u010dn\u00ed zad\u00e1v\u00e1n\u00ed dat do n\u00e1stroje ERP (Enterprise Resource Planning) n\u00e1mo\u0159nictva. Automatizovan\u00e9 procesy zahrnuj\u00ed na\u010d\u00edt\u00e1n\u00ed a zachycov\u00e1n\u00ed dat z webov\u00e9 aplikace a jejich odes\u00edl\u00e1n\u00ed do syst\u00e9mu ERP. Technick\u00fd vedouc\u00ed NAVSUP uv\u00e1d\u00ed, \u017ee zaveden\u00ed RPA zkr\u00e1tilo \u0161kolen\u00ed ze dn\u016f nebo t\u00fddn\u016f na pouh\u00e9 minuty. Celkov\u011b tento proces u\u0161et\u0159il v\u00edce ne\u017e 6000 hodin manu\u00e1ln\u00ed pr\u00e1ce ro\u010dn\u011b.<\/span><\/p>\n<p><a href=\"https:\/\/www.navsup.navy.mil\/Products-Services\/Hazardous-Material-Management\/\"><span style=\"font-weight: 400;\">V\u00edce informac\u00ed o projektu si m\u016f\u017eete p\u0159e\u010d\u00edst zde.  <\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Zpracovani_navratu\"><\/span><strong>#2. Zpracov\u00e1n\u00ed n\u00e1vrat\u016f<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Ka\u017ed\u00fd, kdo provozuje e-shop, v\u00ed, \u017ee zpracov\u00e1n\u00ed vratek je \u010dasov\u011b n\u00e1ro\u010dn\u00fd \u00fakol. <\/span><a href=\"https:\/\/ecommercefastlane.com\/7-ecommerce-returns-statistics-that-will-blow-your-mind\/\"><br \/>\n  <span style=\"font-weight: 400;\">Pr\u016fm\u011brn\u00e1 m\u00edra vr\u00e1cen\u00ed zbo\u017e\u00ed na platform\u00e1ch elektronick\u00e9ho obchodu \u010din\u00ed 18,1 %.<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">, podle jin\u00fdch odhad\u016f je to a\u017e 30 %. <\/span> <span style=\"font-weight: 400;\">Zpracov\u00e1n\u00ed vratek je jedn\u00edm z t\u011bch \u00fakol\u016f, kter\u00e9 nep\u0159id\u00e1vaj\u00ed knize objedn\u00e1vek \u017e\u00e1dnou hodnotu. Pokud se v\u0161ak neprov\u00e1d\u00ed efektivn\u011b, m\u016f\u017ee to po\u0161kodit pov\u011bst podniku a v\u00e9st ke ztr\u00e1t\u011b z\u00e1kazn\u00edk\u016f.  <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Zpracov\u00e1n\u00ed p\u0159izn\u00e1n\u00ed obsahuje n\u011bkolik ru\u010dn\u00edch krok\u016f. RPA bude schopen zvl\u00e1dnout operace, jako jsou:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u010cten\u00ed a z\u00edsk\u00e1v\u00e1n\u00ed informac\u00ed z komunikace se z\u00e1kazn\u00edkem a jejich p\u0159id\u00e1v\u00e1n\u00ed do syst\u00e9mu objedn\u00e1vek vr\u00e1cen\u00ed zbo\u017e\u00ed.  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">vy\u0159izov\u00e1n\u00ed vr\u00e1cen\u00fdch z\u00e1silek odpov\u00edd\u00e1n\u00edm z\u00e1kazn\u00edk\u016fm, odes\u00edl\u00e1n\u00edm p\u0159epravn\u00edch \u0161t\u00edtk\u016f a sledov\u00e1n\u00edm vr\u00e1cen\u00fdch z\u00e1silek.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Koordinace vr\u00e1cen\u00ed nebo v\u00fdm\u011bny zbo\u017e\u00ed autorizac\u00ed transakc\u00ed a aktualizac\u00ed \u00fa\u010dt\u016f.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Komunikace se z\u00e1kazn\u00edkem v ka\u017ed\u00e9m kroku cesty, poskytov\u00e1n\u00ed aktualizac\u00ed a \u010dasov\u00fdch pl\u00e1n\u016f.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">D\u016fle\u017eit\u00e1 je solidn\u00ed politika vracen\u00ed zbo\u017e\u00ed. Spole\u010dnost Shippo, americk\u00e1 platforma pro integraci p\u0159epravn\u00edho softwaru, se pod\u011blila o v\u00fdsledky pr\u016fzkumu  <\/span><a href=\"https:\/\/goshippo.com\/blog\/2022-returns-report\/\"><br \/>\n  <span style=\"font-weight: 400;\">ned\u00e1vn\u00fd pr\u016fzkum<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> z n\u011bho\u017e vypl\u00fdv\u00e1, \u017ee v\u00edce ne\u017e osm z deseti z\u00e1kazn\u00edk\u016f si p\u0159ed n\u00e1kupem zbo\u017e\u00ed p\u0159e\u010dte z\u00e1sady pro vracen\u00ed zbo\u017e\u00ed a t\u00e9m\u011b\u0159 polovina si vybere jin\u00e9ho prodejce, pokud jim tyto z\u00e1sady nevyhovuj\u00ed. <\/span> <\/p>\n<p><span style=\"font-weight: 400;\">Automatizace politiky vracen\u00ed zbo\u017e\u00ed je pro vyt\u00ed\u017een\u00e9 provozy elektronick\u00e9ho obchodu transformuj\u00edc\u00ed, proto\u017ee uvol\u0148uje zam\u011bstnance, aby se mohli soust\u0159edit na \u00fakoly, kter\u00e9 generuj\u00ed p\u0159\u00edjmy a loajalitu z\u00e1kazn\u00edk\u016f.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Onboarding\"><\/span><strong>#3. Onboarding<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">V posledn\u00edch letech se velmi z\u0159eteln\u011b projevila hodnota kvalitn\u00edch zku\u0161enost\u00ed s n\u00e1stupem do zam\u011bstn\u00e1n\u00ed. Nejv\u011bt\u0161\u00ed pozornost je v\u011bnov\u00e1na onboardingu u\u017eivatel\u016f, proto\u017ee m\u00e1 vliv na hospod\u00e1\u0159sk\u00fd v\u00fdsledek. N\u00e1stup zam\u011bstnanc\u016f a dodavatel\u016f t\u0159et\u00edch stran jsou v\u0161ak kritick\u00e9 procesy, kter\u00e9 si rovn\u011b\u017e zaslou\u017e\u00ed pozornost. Firmy maj\u00ed jedinou \u0161anci ud\u011blat prvn\u00ed dojem, a pokud ho ud\u011blaj\u00ed spr\u00e1vn\u011b, je to v\u00fdznamn\u00fd faktor, kter\u00fd p\u0159edpov\u00edd\u00e1 siln\u00e9 a trval\u00e9 vztahy.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Onboarding v\u0161ak zahrnuje mnoho pohybliv\u00fdch \u010d\u00e1st\u00ed. N\u011bkter\u00e9 z manu\u00e1ln\u00edch proces\u016f zahrnuj\u00ed:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vypl\u0148ov\u00e1n\u00ed formul\u00e1\u0159\u016f<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sb\u011br a zpracov\u00e1n\u00ed dat<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u010cten\u00ed a p\u0159\u00edprava dokument\u016f a smluv<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prov\u011b\u0159ov\u00e1n\u00ed minulosti<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zp\u011btn\u00e1 komunikace<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">V\u00fdsledn\u00e1 zm\u011b\u0165 \u00fakol\u016f p\u0159edstavuje administrativn\u00ed z\u00e1t\u011b\u017e, kter\u00e1 m\u016f\u017ee zpomalit provoz. Automatizace n\u00e1stupu m\u00e1 n\u011bkolik v\u00fdhod, v\u010detn\u011b:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u011bt\u0161\u00ed transparentnost prost\u0159ednictv\u00edm analytiky<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zlep\u0161en\u00ed koordinace mezi odd\u011blen\u00edmi<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ni\u017e\u0161\u00ed n\u00e1klady<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zm\u00edrn\u011bn\u00ed rizik a zpo\u017ed\u011bn\u00ed  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zv\u00fd\u0161en\u00e9 dodr\u017eov\u00e1n\u00ed p\u0159edpis\u016f<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">P\u0159esto\u017ee n\u011bkter\u00e9 prvky onboardingu vy\u017eaduj\u00ed osobn\u00ed p\u0159\u00edstup, mnoho krok\u016f lze automatizovat. <\/span><a href=\"https:\/\/www.rdglobalinc.com\/rpa-robotic-process-automation-case-study\/\"><br \/>\n  <span style=\"font-weight: 400;\">N\u011bkter\u00e9 p\u0159\u00edpadov\u00e9 studie<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> ukazuj\u00ed, jak person\u00e1ln\u00ed odd\u011blen\u00ed u\u0161et\u0159ila 2000 pracovn\u00edch hodin ro\u010dn\u011b a zkr\u00e1tila dobu n\u00e1stupu o v\u00edce ne\u017e 80 %.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Generovani_zprav\"><\/span><strong>#4. Generov\u00e1n\u00ed zpr\u00e1v<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Tvorba zpr\u00e1v je pro v\u011bt\u0161inu firem kl\u00ed\u010dov\u00e1. Pom\u00e1h\u00e1 managementu udr\u017eet si p\u0159ehled o trendech v podniku a p\u0159ij\u00edmat rozhodnut\u00ed zalo\u017een\u00e1 na datech. Shroma\u017e\u010fov\u00e1n\u00ed v\u0161ech t\u011bchto \u00fadaj\u016f na jednom m\u00edst\u011b v\u0161ak m\u016f\u017ee b\u00fdt \u010dasov\u011b velmi n\u00e1ro\u010dn\u00e9.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Jedn\u00edm z velk\u00fdch probl\u00e9m\u016f p\u0159i pod\u00e1v\u00e1n\u00ed zpr\u00e1v je \u010detnost. V z\u00e1vislosti na organizaci nebo \u00fa\u010delu mohou b\u00fdt zpr\u00e1vy pot\u0159ebn\u00e9 denn\u011b, t\u00fddn\u011b nebo m\u011bs\u00ed\u010dn\u011b. V mnoha sc\u00e9n\u00e1\u0159\u00edch jsou vy\u017eadov\u00e1ny na vy\u017e\u00e1d\u00e1n\u00ed. Shrom\u00e1\u017ed\u011bn\u00ed v\u0161ech dat z r\u016fzn\u00fdch zdroj\u016f m\u016f\u017ee vy\u017eadovat zna\u010dnou koordinaci, \u010dasto se jedn\u00e1 o \u010derp\u00e1n\u00ed informac\u00ed z r\u016fznorod\u00fdch a nestrukturovan\u00fdch zdroj\u016f dat.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RPA umo\u017e\u0148uje obchodn\u00edm pracovn\u00edk\u016fm v odd\u011blen\u00edch lidsk\u00fdch zdroj\u016f, financ\u00ed, marketingu nebo v n\u011bkolika dal\u0161\u00edch odd\u011blen\u00edch rychle shroma\u017e\u010fovat informace z cel\u00e9 \u0159ady zdroj\u016f. Boty lze vycvi\u010dit ke sb\u011bru dat z e-mail\u016f, tabulek, datab\u00e1z\u00ed a cel\u00e9 \u0159ady aplikac\u00ed.  <\/span><span style=\"font-weight: 400;\">Nastaven\u00ed t\u011bchto \u00fakol\u016f na ur\u010dit\u00e9 intervaly pom\u00e1h\u00e1 sn\u00ed\u017eit mno\u017estv\u00ed pr\u00e1ce s vykazov\u00e1n\u00edm.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Zpravodajstv\u00ed je mnohem v\u00edc ne\u017e jen v\u00fd\u010det fakt\u016f a \u010d\u00edsel. I kdy\u017e jsou statistick\u00e9 \u00fadaje zjevn\u011b nezbytn\u00e9, jejich skute\u010dn\u00e1 hodnota spo\u010d\u00edv\u00e1 v z\u00edsk\u00e1n\u00ed cenn\u00fdch poznatk\u016f. V mnoha ohledech se tak jedn\u00e1 o klasick\u00fd p\u0159\u00edpad vyu\u017eit\u00ed RPA, proto\u017ee tato technologie dopl\u0148uje pracovn\u00edky a pom\u00e1h\u00e1 jim odv\u00e1d\u011bt kvalitn\u011bj\u0161\u00ed pr\u00e1ci.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">RPA umo\u017e\u0148uje efektivn\u00ed d\u011blbu pr\u00e1ce, kter\u00e1 maximalizuje zdroje. Boti mohou rychle shroma\u017e\u010fovat data z r\u016fzn\u00fdch zdroj\u016f, zat\u00edmco lid\u0161t\u00ed pracovn\u00edci mohou tato data d\u00e1vat do souvislost\u00ed a porozum\u011bt jim. Spole\u010dnosti mohou ka\u017ed\u00fd t\u00fdden nebo m\u011bs\u00edc u\u0161et\u0159it hodiny, kter\u00e9 se rychle kumuluj\u00ed. Je to dokonal\u00e9 spojen\u00ed efektivity robot\u016f a lidsk\u00e9 kreativity.  <\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Dodrzovani_pravidel_KYC_a_AML\"><\/span><strong>#5. Dodr\u017eov\u00e1n\u00ed pravidel KYC a AML<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Povinnost zn\u00e1t sv\u00e9ho z\u00e1kazn\u00edka (KYC) se t\u00fdk\u00e1 mnoha r\u016fzn\u00fdch spole\u010dnost\u00ed. Banky a finan\u010dn\u00ed instituce, v\u011b\u0159itel\u00e9, FinTech, s\u00e1zkov\u00e9 firmy, makl\u00e9\u0159i a dal\u0161\u00ed jsou povinni shroma\u017e\u010fovat a spravovat \u00fadaje a dokumenty o z\u00e1kazn\u00edc\u00edch, aby pomohli s dodr\u017eov\u00e1n\u00edm p\u0159edpis\u016f proti pran\u00ed \u0161pinav\u00fdch pen\u011bz (AML).  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tyto z\u00e1vazky op\u011bt nep\u0159id\u00e1vaj\u00ed v\u00fdnosy do knihy objedn\u00e1vek. P\u0159esto nedodr\u017eov\u00e1n\u00ed p\u0159edpis\u016f po\u0161kozuje podniky v podob\u011b pokut a po\u0161kozen\u00ed pov\u011bsti. Jednodu\u0161e \u0159e\u010deno, tyto \u00falohy jsou ide\u00e1ln\u00edmi kandid\u00e1ty na automatizaci.  <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">RPA bude schopen zvl\u00e1dnout operace, jako jsou:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u010cten\u00ed a anal\u00fdza \u00fadaj\u016f a dokument\u016f o z\u00e1kazn\u00edc\u00edch<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ov\u011b\u0159ov\u00e1n\u00ed informac\u00ed o z\u00e1kazn\u00edc\u00edch<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sestavov\u00e1n\u00ed a prov\u011b\u0159ov\u00e1n\u00ed \u00fadaj\u016f o z\u00e1kazn\u00edc\u00edch<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prov\u00e1d\u011bn\u00ed hodnocen\u00ed rizik<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Komunikace se z\u00e1kazn\u00edky<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">City Union Bank (CUB), <\/span><a href=\"https:\/\/www.expresscomputer.in\/rpa\/we-have-seen-strong-traction-for-automation-solutions-in-banking-and-financial-sector\/51322\/\"><br \/>\n  <span style=\"font-weight: 400;\">p\u0159edn\u00ed jihoindick\u00e1 banka, kter\u00e1 zavedla automatizaci pro zpracov\u00e1n\u00ed KYC a otev\u00edr\u00e1n\u00ed \u00fa\u010dt\u016f.<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">. <\/span> <\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">RPA povoleno:  <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sn\u00ed\u017een\u00ed spot\u0159eby pr\u00e1ce o 66 %  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sedmin\u00e1sobn\u00e9 zrychlen\u00ed otev\u00edr\u00e1n\u00ed \u00fa\u010dt\u016f<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u00fdrazn\u011b sn\u00ed\u017een\u00e1 chybovost<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Celkov\u011b se jedn\u00e1 o vynikaj\u00edc\u00ed v\u00fdsledky, kter\u00e9 zd\u016fraz\u0148uj\u00ed, jak RPA pom\u00e1h\u00e1 podnik\u016fm prosperovat.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Automatizace_mezd\"><\/span><strong>#6. Automatizace mezd<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Mzdy jsou \u010dasov\u011b n\u00e1ro\u010dn\u00e9 pro podniky v\u0161ech velikost\u00ed. Velk\u00e9 podniky maj\u00ed zna\u010dn\u00e9 mno\u017estv\u00ed zam\u011bstnanc\u016f, kter\u00e9 je t\u0159eba zaplatit, zat\u00edmco men\u0161\u00ed firmy nemaj\u00ed v\u017edy rozpo\u010det na specializovan\u00e9 mzdov\u00e9 pracovn\u00edky.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Existuje n\u011bkolik d\u016fvod\u016f, pro\u010d je zpracov\u00e1n\u00ed mezd skv\u011bl\u00fdm kandid\u00e1tem pro RPA. P\u0159edev\u0161\u00edm se jedn\u00e1 o \u00falohy s vysok\u00fdm objemem a pravidly. Velk\u00e1 \u010d\u00e1st t\u00e9to pr\u00e1ce toti\u017e spad\u00e1 do kategorie zpracov\u00e1n\u00ed dat. Ru\u010dn\u00ed zpracov\u00e1n\u00ed mezd zahrnuje sb\u011br dat, vykazov\u00e1n\u00ed n\u00e1klad\u016f, v\u00fdpo\u010det dan\u00ed, benefit\u016f a dal\u0161\u00ed slo\u017eitosti.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mezi v\u00fdhody RPA pro automatizaci mezd pat\u0159\u00ed vy\u0161\u0161\u00ed rychlost, p\u0159esnost, \u00faspora n\u00e1klad\u016f a p\u0159\u00edsn\u011bj\u0161\u00ed dodr\u017eov\u00e1n\u00ed p\u0159edpis\u016f. A  <\/span><a href=\"https:\/\/fulcrumdigital.com\/case-studies\/saving-200k-via-rpa-in-hospitality\/\"><br \/>\n  <span style=\"font-weight: 400;\">p\u0159\u00edpadov\u00e1 studie velk\u00e9 pohostinsk\u00e9 skupiny<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> ukazuje potenci\u00e1l RPA v oblasti mezd: sn\u00ed\u017eili n\u00e1klady na zpracov\u00e1n\u00ed mezd p\u0159ibli\u017en\u011b o 90 %, \u010d\u00edm\u017e u\u0161et\u0159ili 200 tis\u00edc dolar\u016f ro\u010dn\u011b. <\/span> <\/p>\n<p><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_Marketing\"><\/span><strong>#7. Marketing<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Ned\u00e1vn\u00e9 t\u011b\u017ek\u00e9 ekonomick\u00e9 podm\u00ednky p\u0159im\u011bly vedouc\u00ed p\u0159edstavitele podnik\u016f, aby se zab\u00fdvali rozpo\u010dtov\u00fdmi \u0161krty. Marketingov\u00e1 odd\u011blen\u00ed jsou jako v\u017edy mezi prvn\u00edmi odd\u011blen\u00edmi, kter\u00e1 poc\u00edt\u00ed zpomalen\u00ed hospod\u00e1\u0159sk\u00e9ho r\u016fstu. T\u00fdmy generuj\u00edc\u00ed p\u0159\u00edjmy jsou nuceny &#8222;d\u011blat v\u00edce s m\u00e9n\u011b&#8220;, co\u017e je v sou\u010dasn\u00e9m prost\u0159ed\u00ed n\u00e1ro\u010dn\u00fd \u00fakol.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u00e1klady na z\u00edsk\u00e1n\u00ed z\u00e1kazn\u00edka (CAC) se v posledn\u00edch letech vymkly kontrole. Hled\u00e1n\u00ed nov\u00fdch zak\u00e1zek se pro n\u011bkter\u00e9 firmy stalo natolik konkuren\u010dn\u00edm, \u017ee to omezuje celkovou ziskovost.  <\/span><span style=\"font-weight: 400;\">RPA m\u016f\u017ee pomoci marketingov\u00fdm t\u00fdm\u016fm t\u00edm, \u017ee automatizuje mnoho opakuj\u00edc\u00edch se a \u010dasov\u011b n\u00e1ro\u010dn\u00fdch \u00fakol\u016f spojen\u00fdch s \u0159\u00edzen\u00edm p\u0159\u00edjm\u016f.  <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">V marketingov\u00e9m kontextu bude RPA schopna zvl\u00e1dnout \u00fakoly, jako jsou:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatizace kampan\u00ed pro osloven\u00ed prost\u0159ednictv\u00edm SMS, e-mailu a soci\u00e1ln\u00edch m\u00e9di\u00ed.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nab\u00edzen\u00ed PPC reklamy na Google a Facebook Ads<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A\/B testov\u00e1n\u00ed reklam pro zaji\u0161t\u011bn\u00ed maxim\u00e1ln\u00ed \u00fa\u010dinnosti reklam<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prov\u00e1d\u011bn\u00ed report\u016f SEO pro kl\u00ed\u010dov\u00e1 slova a efektivitu kampan\u00ed<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hodnocen\u00ed a kvalifikace potenci\u00e1ln\u00edch z\u00e1kazn\u00edk\u016f<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Automatizace je ve skute\u010dnosti pro marketing natolik \u00fa\u010dinn\u00e1, \u017ee se v posledn\u00edch letech objevilo mnoho specializovan\u00e9ho softwaru, kter\u00fd tuto pr\u00e1ci zvl\u00e1d\u00e1. Jednou z nev\u00fdhod je, \u017ee n\u011bkter\u00e9 z t\u011bchto n\u00e1stroj\u016f jsou drah\u00e9 nebo vy\u017eaduj\u00ed \u010d\u00e1st rozpo\u010dtu na reklamu, ale bez \u017eelezn\u00e9 z\u00e1ruky v\u00fdsledk\u016f.  <\/span><span style=\"font-weight: 400;\">N\u00e1stroje RPA umo\u017e\u0148uj\u00ed podnik\u016fm vytvo\u0159it si vlastn\u00ed verze t\u011bchto stroj\u016f, kter\u00e9 vyhovuj\u00ed jejich c\u00edl\u016fm a softwarov\u00fdm bal\u00ed\u010dk\u016fm.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"8_Uverove_kontroly\"><\/span><strong>#8. \u00dav\u011brov\u00e9 kontroly<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Kreditn\u00ed prov\u011brky jsou nezbytnou sou\u010d\u00e1st\u00ed hloubkov\u00e9 kontroly. P\u0159esto\u017ee by ochrana podniku m\u011bla b\u00fdt na prvn\u00edm m\u00edst\u011b, mnoho t\u00fdm\u016f tuto pr\u00e1ci zanedb\u00e1v\u00e1. V\u00fdsledkem je, \u017ee na to doplat\u00ed.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Existuje n\u011bkolik sc\u00e9n\u00e1\u0159\u016f, kdy podniky pot\u0159ebuj\u00ed prov\u00e9st kontrolu \u00fav\u011bruschopnosti. Nap\u0159\u00edklad p\u0159i p\u0159ij\u00edm\u00e1n\u00ed nov\u00fdch z\u00e1kazn\u00edk\u016f, dodavatel\u016f nebo zam\u011bstnanc\u016f. Sou\u010d\u00e1st\u00ed celkov\u00e9ho dodr\u017eov\u00e1n\u00ed p\u0159edpis\u016f p\u0159i p\u0159ij\u00edm\u00e1n\u00ed nov\u00fdch dodavatel\u016f jsou nav\u00edc i kontroly \u00fav\u011bruschopnosti.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Automatizovan\u00e9 kontroly \u00fav\u011bruschopnosti p\u0159in\u00e1\u0161ej\u00ed podnik\u016fm n\u011bkolik v\u00fdhod. Za prv\u00e9 jsou rychl\u00e9, co\u017e v\u00fdrazn\u011b zlep\u0161uje dobu rozhodov\u00e1n\u00ed v podnik\u00e1n\u00ed. T\u00edm v\u0161ak v\u00fdhody nekon\u010d\u00ed. Odstran\u011bn\u00ed \u010dlov\u011bka z rovnice m\u00e1 i dal\u0161\u00ed v\u00fdhody, jako je sn\u00ed\u017een\u00ed potenci\u00e1ln\u00ed zaujatosti v\u016f\u010di pronajat\u00fdm osob\u00e1m a sn\u00ed\u017een\u00ed souvisej\u00edc\u00edch n\u00e1klad\u016f na pracovn\u00ed s\u00edlu.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RPA umo\u017e\u0148uje spole\u010dnostem p\u0159ihl\u00e1sit se do pracovn\u00edch syst\u00e9m\u016f, shrom\u00e1\u017edit data, porovnat je s \u00fav\u011brov\u00fdmi zpravodajsk\u00fdmi slu\u017ebami, z\u00edskat relevantn\u00ed informace a podat zpr\u00e1vu b\u011bhem n\u011bkolika minut. T\u00fdmy ji dokonce mohou zabudovat do sv\u00fdch pracovn\u00edch postup\u016f, tak\u017ee se proces spust\u00ed bez z\u00e1sahu \u010dlov\u011bka.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"9_Sledovani_a_porovnavani_cen\"><\/span><strong>#9. Sledov\u00e1n\u00ed a porovn\u00e1v\u00e1n\u00ed cen  <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Podniky si mohou konkurovat na n\u011bkolika front\u00e1ch. Mohou se odli\u0161it od sv\u00fdch konkurent\u016f na z\u00e1klad\u011b kvality sv\u00e9ho zbo\u017e\u00ed nebo slu\u017eeb nebo t\u00edm, \u017ee nab\u00edzej\u00ed novou \u00farove\u0148 podpory \u010di pohodl\u00ed. Nem\u016f\u017eete se v\u0161ak vyhnout skute\u010dnosti, \u017ee cena je pro spot\u0159ebitele d\u016fle\u017eit\u00fdm faktorem.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Na p\u0159epln\u011bn\u00fdch trz\u00edch je cenov\u00e1 politika konkuren\u010dn\u00ed v\u00fdhodou. Dynamick\u00e9 ceny jsou d\u016fle\u017eit\u00fdm n\u00e1strojem zejm\u00e9na na rychle se m\u011bn\u00edc\u00edch a velkoobjemov\u00fdch trz\u00edch. Sledov\u00e1n\u00ed konkurence a zji\u0161\u0165ov\u00e1n\u00ed, jak upravuje sv\u00e9 nab\u00eddky, v\u0161ak vy\u017eaduje spoustu ru\u010dn\u00ed pr\u00e1ce. Nav\u00edc je to \u00fakol, kter\u00fd vy\u017eaduje zna\u010dnou pozornost.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pou\u017eit\u00ed RPA umo\u017e\u0148uje t\u00fdm\u016fm proch\u00e1zet webov\u00e9 str\u00e1nky konkurence a zaznamen\u00e1vat m\u011bn\u00edc\u00ed se ceny. Pokud je c\u00edlem podniku z\u016fstat pod nab\u00eddkou konkurence nebo v ur\u010dit\u00e9m rozmez\u00ed, mohou t\u00fdmy automatizovat sv\u00e9 ceny tak, aby rostly a klesaly spolu s konkurenc\u00ed. Nemus\u00ed j\u00edt ani o zm\u011bny v re\u00e1ln\u00e9m \u010dase; m\u016f\u017ee j\u00edt tak\u00e9 o zaji\u0161t\u011bn\u00ed neust\u00e1l\u00e9 aktualizace syst\u00e9m\u016f CRM, aby prodejn\u00ed t\u00fdmy m\u011bly v\u017edy ty nejlep\u0161\u00ed informace, kter\u00e9 jim pomohou uzav\u00edrat obchody.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Odb\u011bratel\u00e9 mohou RPA vyu\u017e\u00edvat tak\u00e9 ke sledov\u00e1n\u00ed cen surovin. Nastaven\u00edm konkr\u00e9tn\u00edch parametr\u016f mohou p\u0159ej\u00edt na zaji\u0161t\u011bn\u00ed zbo\u017e\u00ed za v\u00fdhodn\u00e9 ceny a u\u0161et\u0159it tak nev\u00fdslovn\u00e9 \u010d\u00e1stky.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"10_Planovani_a_sledovani_zasilek\"><\/span><strong>#10. Pl\u00e1nov\u00e1n\u00ed a sledov\u00e1n\u00ed z\u00e1silek<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">P\u0159esto\u017ee se v oblasti p\u0159epravy a logistiky projevuje celkov\u00fd trend digitalizace, v t\u011bchto oborech je st\u00e1le p\u0159ekvapiv\u011b mnoho ru\u010dn\u00ed pr\u00e1ce p\u0159i pl\u00e1nov\u00e1n\u00ed a sledov\u00e1n\u00ed. S tolika r\u016fzn\u00fdmi dodavateli, z nich\u017e ka\u017ed\u00fd m\u00e1 sv\u00e9 vlastn\u00ed port\u00e1ly, m\u016f\u017ee koordinace p\u0159epravy a sledov\u00e1n\u00ed p\u0159\u00edjmu zbo\u017e\u00ed zabrat spoustu \u010dasu.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">RPA zvl\u00e1dne operace, jako jsou:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vyhled\u00e1n\u00ed nejrychlej\u0161\u00edch nebo n\u00e1kladov\u011b nejefektivn\u011bj\u0161\u00edch p\u0159epravn\u00edch tras<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zpracov\u00e1n\u00ed objedn\u00e1vek a plateb<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Komunikace se softwarem pro \u0159\u00edzen\u00ed skladu nebo z\u00e1sob.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sledov\u00e1n\u00ed dod\u00e1vek a poskytov\u00e1n\u00ed \u00fapln\u00e9ho auditu<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sd\u011blov\u00e1n\u00ed aktualizac\u00ed prost\u0159ednictv\u00edm komunika\u010dn\u00edch platforem<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vystavov\u00e1n\u00ed faktur<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Automatizace, a\u0165 u\u017e <a href=\"https:\/\/www.zaptest.com\/\">testov\u00e1n\u00ed softwaru<\/a>, RPA nebo jin\u00e1, m\u016f\u017ee maloobchodn\u00edk\u016fm, e-shop\u016fm nebo doru\u010dovac\u00edm spole\u010dnostem t\u0159et\u00edch stran pomoci p\u0159i zav\u00e1d\u011bn\u00ed p\u0159\u00edstupu k logistice v\u00edce zam\u011b\u0159en\u00e9ho na z\u00e1kazn\u00edka. Sn\u00ed\u017een\u00ed po\u010dtu hodin manu\u00e1ln\u00ed pr\u00e1ce str\u00e1ven\u00fdch vy\u0159izov\u00e1n\u00edm p\u0159epravn\u00edch dotaz\u016f m\u016f\u017ee v\u00fdrazn\u011b sn\u00ed\u017eit provozn\u00ed n\u00e1klady a z\u00e1rove\u0148 zajistit, \u017ee z\u00e1kazn\u00edci dostanou po\u017eadovanou \u00farove\u0148 slu\u017eeb.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A ned\u00e1vn\u00e1 zpr\u00e1va spole\u010dnosti Research Nester p\u0159edpokl\u00e1d\u00e1, \u017ee do roku 2024 budou dv\u011b t\u0159etiny mana\u017eersk\u00fdch \u00fakol\u016f automatizov\u00e1ny. Robotick\u00e1 automatizace proces\u016f (RPA) je vysoce univerz\u00e1ln\u00ed softwarov\u00e9 \u0159e\u0161en\u00ed, kter\u00e9 bude m\u00edt v t\u00e9to transformaci sv\u011bta podnik\u00e1n\u00ed z\u00e1sadn\u00ed v\u00fdznam. Firmy v\u0161ech typ\u016f mohou vyu\u017e\u00edvat RPA k automatizaci r\u016fznorod\u00fdch proces\u016f, aplikac\u00ed a operac\u00ed s hmatateln\u00fdmi p\u0159\u00ednosy, kter\u00e9 zahrnuj\u00ed \u00fasporu [&hellip;]<\/p>\n","protected":false},"author":14624,"featured_media":64183,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"none","_seopress_titles_title":"10 proces\u016f, kter\u00e9 m\u016f\u017ee RPA automatizovat (+ p\u0159\u00edpadov\u00e9 studie a p\u0159\u00edklady)","_seopress_titles_desc":"Seznamte se s 10 nejv\u00fdznamn\u011bj\u0161\u00edmi procesy, kter\u00e9 m\u016f\u017ee automatizace robotick\u00fdch proces\u016f (RPA) automatizovat, od zad\u00e1v\u00e1n\u00ed dat a zpracov\u00e1n\u00ed vratek a\u017e po pl\u00e1nov\u00e1n\u00ed a sledov\u00e1n\u00ed z\u00e1silek!  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