{"id":29930,"date":"2022-03-21T20:01:11","date_gmt":"2022-03-21T20:01:11","guid":{"rendered":"https:\/\/www.zaptest.com\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa"},"modified":"2022-03-21T20:01:11","modified_gmt":"2022-03-21T20:01:11","slug":"kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa","status":"publish","type":"post","link":"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa","title":{"rendered":"Kompletn\u00fd sprievodca robotickou automatiz\u00e1ciou procesov (RPA)"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u0160tvrt\u00e1 priemyseln\u00e1 revol\u00facia predstavuje s\u00fa\u010dasn\u00e9 obdobie prudk\u00e9ho n\u00e1rastu technol\u00f3gi\u00ed a prepojen\u00e9ho sveta. Preto je d\u00f4le\u017eit\u00e9 pochopi\u0165, kde sa konkr\u00e9tne technol\u00f3gie nach\u00e1dzaj\u00fa teraz a kde by mohli by\u0165 o nieko\u013eko rokov, preto\u017ee technologick\u00fd pokrok sa pravdepodobne nikdy neskon\u010d\u00ed.<\/span><span style=\"font-weight: 400;\">Najm\u00e4 v\u00fdznam robotickej automatiz\u00e1cie procesov v celosvetovom meradle je obchodnou discipl\u00ednou, ktor\u00fa je \u010doraz \u0165a\u017e\u0161ie ignorova\u0165. Ke\u010f\u017ee v podstate ka\u017ed\u00e9 odvetvie h\u013ead\u00e1 \u010fal\u0161\u00ed najlep\u0161\u00ed n\u00e1stroj na zn\u00ed\u017eenie n\u00e1kladov a zv\u00fd\u0161enie efekt\u00edvnosti automatiz\u00e1ciou svojich procesov, RPA zmenili sp\u00f4sob fungovania organiz\u00e1ci\u00ed.  <\/span><span style=\"font-weight: 400;\">Mnoh\u00ed m\u00f4\u017eu vn\u00edma\u0165 robotick\u00fa automatiz\u00e1ciu procesov ako fyzick\u00e9ho robota, ktor\u00fd beh\u00e1 po kancel\u00e1rii a pln\u00ed \u00falohy v rekordne kr\u00e1tkom \u010dase, ale nie je to tak. RPA je s\u00edce robot, ale funguje na z\u00e1klade u\u017e zaveden\u00e9ho softv\u00e9ru.  <\/span><\/p>\n<h2><\/h2>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_1 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #b90000;color:#b90000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #b90000;color:#b90000\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Co_je_roboticka_automatizacia_procesov_RPA\" >\u010co je robotick\u00e1 automatiz\u00e1cia procesov (RPA)?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Trochu_historie_o_vyvoji_RPA\" >Trochu hist\u00f3rie o v\u00fdvoji RPA<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Vyhody_RPA\" >V\u00fdhody RPA<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#1_Maximalizacia_prevadzkovej_efektivnosti\" >1. Maximaliz\u00e1cia prev\u00e1dzkovej efekt\u00edvnosti<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#2_Jednoducha_implementacia_a_konfiguracia\" >2. Jednoduch\u00e1 implement\u00e1cia a konfigur\u00e1cia<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#3_Rychla_implementacia\" >3. R\u00fdchla implement\u00e1cia<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#4_Udrziavanie_priemyselneho_suladu\" >4. Udr\u017eiavanie priemyseln\u00e9ho s\u00faladu<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#5_Zlepsenie_spokojnosti_zakaznikov\" >5. Zlep\u0161enie spokojnosti z\u00e1kazn\u00edkov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#6_Softverove_roboty_nie_su_rusive\" >6. Softv\u00e9rov\u00e9 roboty nie s\u00fa ru\u0161iv\u00e9<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#7_Analyza_udajov_na_urcenie_slabych_miest\" >7. Anal\u00fdza \u00fadajov na ur\u010denie slab\u00fdch miest<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#8_Zvysena_bezpecnost_udajov\" >8. Zv\u00fd\u0161en\u00e1 bezpe\u010dnos\u0165 \u00fadajov<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Vyzvy_robotickej_automatizacie_procesov\" >V\u00fdzvy robotickej automatiz\u00e1cie procesov<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Vyzva_1_Limity_automatizacie\" >V\u00fdzva 1: Limity automatiz\u00e1cie<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Vyzva_2_Vyhody_nie_su_dostatocne_hmatatelne\" >V\u00fdzva 2: V\u00fdhody nie s\u00fa dostato\u010dne hmatate\u013en\u00e9<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Vyzva_3_Nahradenie_cloveka\" >V\u00fdzva 3: Nahradenie \u010dloveka<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Vyzva_4_Prijatie_IT\" >V\u00fdzva 4: Prijatie IT<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Vyzva_5_Nedostatok_kapacit\" >V\u00fdzva 5: Nedostatok kapac\u00edt<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Vyzva_6_Nevhodne_pre_vsetkych\" >V\u00fdzva 6: Nevhodn\u00e9 pre v\u0161etk\u00fdch<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Vyzva_7_Organizacne_zmeny\" >V\u00fdzva 7: Organiza\u010dn\u00e9 zmeny<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Ako_funguje_roboticka_automatizacia_procesov_RPA\" >Ako funguje robotick\u00e1 automatiz\u00e1cia procesov (RPA)?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Kroky_k_realizacii_RPA\" >Kroky k realiz\u00e1cii RPA<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#1_Vyber_a_schvalenie\" >1. V\u00fdber a schv\u00e1lenie<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#2_Vyvojarsky_dizajn\" >2. V\u00fdvoj\u00e1rsky dizajn<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#3_Skripty_zostavenie_testovanie\" >3. Skripty, zostavenie, testovanie<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#4_Vykonajte\" >4. Vykonajte<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Kroky_RPA_v_pohybe\" >Kroky RPA v pohybe<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#1_Zber\" >1. Zber<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#2_Prenos\" >2. Prenos<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#3_Generovanie\" >3. Generovanie<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#4_Potvrdte\" >4. Potvr\u010fte<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Najlepsie_postupy_pre_roboticku_automatizaciu_procesov\" >Najlep\u0161ie postupy pre robotick\u00fa automatiz\u00e1ciu procesov<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#1_Vytvorenie_persony_vyvojara\" >1. Vytvorenie pers\u00f3ny v\u00fdvoj\u00e1ra<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#2_Zriadenie_vsetkych_oblasti_riadenia\" >2. Zriadenie v\u0161etk\u00fdch oblast\u00ed riadenia<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#3_Plan_automatizacie_podniku_EAR\" >3. Pl\u00e1n automatiz\u00e1cie podniku (EAR)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-35\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#4_Testovanie_a_overovanie_skriptov\" >4. Testovanie a overovanie skriptov<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-36\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Testovanie_skriptov_RPA\" >Testovanie skriptov RPA<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-37\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#5_Pouzivanie_RPA_s_umelou_inteligenciou_AI\" >5. Pou\u017e\u00edvanie RPA s umelou inteligenciou (AI)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-38\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Preco_je_roboticka_automatizacia_procesov_RPA_prevratnou_technologiou\" >Pre\u010do je robotick\u00e1 automatiz\u00e1cia procesov (RPA) prevratnou technol\u00f3giou?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-39\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Pre_ake_odvetvia_je_RPA_idealna\" >Pre ak\u00e9 odvetvia je RPA ide\u00e1lna?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-40\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Odvetvie_1_Bankovnictvo_a_financie\" >Odvetvie 1: \n  Bankovn\u00edctvo a financie<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-41\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Odvetvie_2_Poistenie_na_PZU\" >Odvetvie 2: \n  Poistenie na PZU<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-42\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Odvetvie_3_Vyroba_vo_vyrobnej_spolocnosti\" >Odvetvie 3: \n  V\u00fdroba vo v\u00fdrobnej spolo\u010dnosti<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-43\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#31_Spracovanie_objednavok_a_platby\" >3.1 Spracovanie objedn\u00e1vok a platby<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-44\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#32_Riadenie_zasob\" >3.2 Riadenie z\u00e1sob<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-45\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#33_Dalsie_ulohy_na_automatizaciu\" >3.3 \u010eal\u0161ie \u00falohy na automatiz\u00e1ciu<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-46\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Odvetvie_4_Ludske_zdroje\" >Odvetvie 4: \n  \u013dudsk\u00e9 zdroje<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-47\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Odvetvie_5_Zdravotnictvo\" >Odvetvie 5: \n  Zdravotn\u00edctvo<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-48\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Odvetvie_6_Telekomunikacie\" >Odvetvie 6: Telekomunik\u00e1cie<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-49\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Ake_typy_procesov_su_vhodne_pre_roboticku_automatizaciu_procesov\" >Ak\u00e9 typy procesov s\u00fa vhodn\u00e9 pre robotick\u00fa automatiz\u00e1ciu procesov?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-50\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#1_Procesy_zalozene_na_pravidlach\" >1. Procesy zalo\u017een\u00e9 na pravidl\u00e1ch<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-51\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#2_Vysoky_pocet_opakujucich_sa_transakcii\" >2. Vysok\u00fd po\u010det opakuj\u00facich sa transakci\u00ed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-52\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#3_Zrele\" >3. Zrel\u00e9<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-53\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#4_Jednoducha_identifikacia_nakladov\" >4. Jednoduch\u00e1 identifik\u00e1cia n\u00e1kladov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-54\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#5_Strukturovane\" >5. \u0160trukt\u00farovan\u00e9<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-55\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#6_Transakcne\" >6. Transak\u010dn\u00e9<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-56\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#7_Malo_alebo_ziadne_vynimky\" >7. M\u00e1lo alebo \u017eiadne v\u00fdnimky<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-57\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#8_Nie_je_komplexny\" >8. Nie je komplexn\u00fd<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-58\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#9_Pristup_k_viacerym_systemom\" >9. Pr\u00edstup k viacer\u00fdm syst\u00e9mom<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-59\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Preco_sa_v_sucasnosti_zameriava_pozornost_na_roboticku_automatizaciu_procesov\" >Pre\u010do sa v s\u00fa\u010dasnosti zameriava pozornos\u0165 na robotick\u00fa automatiz\u00e1ciu procesov?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-60\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#AI_vs_RPA_%E2%80%93_pochopenie_rozdielov_a_spolocnych_znakov\" >AI vs. RPA &#8211; pochopenie rozdielov a spolo\u010dn\u00fdch znakov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-61\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#RPA_vs_inteligentna_automatizacia_%E2%80%93_pochopenie_rozdielov_a_spolocnych_znakov\" >RPA vs. inteligentn\u00e1 automatiz\u00e1cia &#8211; pochopenie rozdielov a spolo\u010dn\u00fdch znakov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-62\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Buducnost_RPA_hyperautomatizacia_a_inteligentna_automatizacia_procesov\" >Bud\u00facnos\u0165 RPA: hyperautomatiz\u00e1cia a inteligentn\u00e1 automatiz\u00e1cia procesov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-63\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#RPA_a_kognitivna_vypoctova_technika\" >RPA a kognit\u00edvna v\u00fdpo\u010dtov\u00e1 technika<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-64\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Vplyv_Sucasnost_a_buducnost_RPA_na_zamestnanost_Kde_RPA_uz_nahradza_ludi_a_kde_zatial_nie\" >Vplyv: S\u00fa\u010dasnos\u0165 a bud\u00facnos\u0165 RPA na zamestnanos\u0165: Kde RPA u\u017e nahr\u00e1dza \u013eud\u00ed a kde (zatia\u013e) nie<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-65\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Ako_RPA_vytlaca_outsourcing\" >Ako RPA vytl\u00e1\u010da outsourcing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-66\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Celkovy_vplyv_RPA_na_spolocnost\" >Celkov\u00fd vplyv RPA na spolo\u010dnos\u0165<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-67\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Prakticky_priklad_RPA\" >Praktick\u00fd pr\u00edklad RPA<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-68\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Ako_zacat_s_RPA\" >Ako za\u010da\u0165 s RPA<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-69\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#1_Vytvorte_PoC\" >1. Vytvorte PoC<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-70\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#2_Pilot\" >2. Pilot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-71\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#3_Test\" >3. Test<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-72\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Casto_kladene_otazky\" >\u010casto kladen\u00e9 ot\u00e1zky<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-73\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Co_je_RPA_roboticka_automatizacia_procesov\" >\u010co je RPA (robotick\u00e1 automatiz\u00e1cia procesov)?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-74\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Vyhody_robotickej_automatizacie_procesov\" >V\u00fdhody robotickej automatiz\u00e1cie procesov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-75\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Technologie_robotickej_automatizacie_procesov\" >Technol\u00f3gie robotickej automatiz\u00e1cie procesov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-76\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Kde_sa_pouziva_roboticka_automatizacia_procesov\" >Kde sa pou\u017e\u00edva robotick\u00e1 automatiz\u00e1cia procesov?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-77\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Ako_funguje_roboticka_automatizacia_procesov\" >Ako funguje robotick\u00e1 automatiz\u00e1cia procesov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-78\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Ako_implementovat_roboticku_automatizaciu_procesov\" >Ako implementova\u0165 robotick\u00fa automatiz\u00e1ciu procesov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-79\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Velkost_trhu_s_robotickou_automatizaciou_procesov\" >Ve\u013ekos\u0165 trhu s robotickou automatiz\u00e1ciou procesov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-80\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Ako_sa_naucit_roboticku_automatizaciu_procesov\" >Ako sa nau\u010di\u0165 robotick\u00fa automatiz\u00e1ciu procesov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-81\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Najlepsie_knihy_o_robotickej_automatizacii_procesov\" >Najlep\u0161ie knihy o robotickej automatiz\u00e1cii procesov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-82\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Najlepsie_on-line_kurzy_robotickej_automatizacie_procesov\" >Najlep\u0161ie on-line kurzy robotickej automatiz\u00e1cie procesov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-83\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Je_roboticka_automatizacia_procesov_dobra_kariera\" >Je robotick\u00e1 automatiz\u00e1cia procesov dobr\u00e1 kari\u00e9ra?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-84\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Roboticka_automatizacia_procesov_Vyskumne_prace\" >Robotick\u00e1 automatiz\u00e1cia procesov V\u00fdskumn\u00e9 pr\u00e1ce<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-85\" href=\"https:\/\/www.zaptest.com\/sk\/kompletny-sprievodca-robotickou-automatizaciou-procesov-rpa\/#Najlepsie_certifikaty_robotickej_automatizacie_procesov_RPA\" >Najlep\u0161ie certifik\u00e1ty robotickej automatiz\u00e1cie procesov (RPA)<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Co_je_roboticka_automatizacia_procesov_RPA\"><\/span><span style=\"font-weight: 400;\">\u010co je robotick\u00e1 automatiz\u00e1cia procesov (RPA)?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><iframe loading=\"lazy\" title=\"What is RPA (Robotic Process Automation)?\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/aZDaNVh3l0k?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">Robotick\u00e1 automatiz\u00e1cia procesov (RPA) je softv\u00e9rov\u00fd n\u00e1stroj, ktor\u00fd sa pou\u017e\u00edva na vykon\u00e1vanie \u0161trukt\u00farovan\u00fdch, opakuj\u00facich sa \u00faloh bez z\u00e1sahu \u010dloveka. Mnoh\u00e9 spolo\u010dnosti vyu\u017e\u00edvaj\u00fa RPA, aby nahradili potrebu \u013eud\u00ed vykon\u00e1va\u0165 v\u0161edn\u00e9 a opakuj\u00face sa \u00falohy, ako je napr\u00edklad prenos \u00fadajov.  <\/span><span style=\"font-weight: 400;\">Vyu\u017e\u00edvanie RPA alebo &#8222;botov&#8220; na napodob\u0148ovanie \u00faloh zameran\u00fdch na podnikanie pozit\u00edvne ovplyv\u0148uje efekt\u00edvnos\u0165, produktivitu a pracovn\u00e9 prostredie podnikov. Napr\u00edklad pri \u00faspe\u0161nej implement\u00e1cii RPA u\u017e \u013eudia nemusia porovn\u00e1va\u0165 \u00fadaje o mzd\u00e1ch, \u010do im umo\u017en\u00ed vyu\u017ei\u0165 svoje schopnosti na nie\u010do d\u00f4le\u017eitej\u0161ie.<\/span><\/p>\n<h2><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Trochu_historie_o_vyvoji_RPA\"><\/span><span style=\"font-weight: 400;\">Trochu hist\u00f3rie o v\u00fdvoji RPA<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-4321\" src=\"https:\/\/www.zaptest.com\/wp-content\/uploads\/2022\/03\/hyperautomation.jpg\" alt=\"hyperautomatiz\u00e1cia, robotick\u00e1 automatiz\u00e1cia procesov (RPA)\" width=\"1000\" height=\"436\" srcset=\"https:\/\/www.zaptest.com\/wp-content\/uploads\/2022\/03\/hyperautomation.jpg 1000w, https:\/\/www.zaptest.com\/wp-content\/uploads\/2022\/03\/hyperautomation-980x427.jpg 980w, https:\/\/www.zaptest.com\/wp-content\/uploads\/2022\/03\/hyperautomation-480x209.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1000px, 100vw\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">My\u0161lienka vyu\u017eitia automatizovanej technol\u00f3gie na zv\u00fd\u0161enie efekt\u00edvnosti procesov nie je ni\u010d\u00edm nov\u00fdm, preto\u017ee siaha a\u017e do priemyseln\u00e9ho veku, ke\u010f sa sna\u017eili zv\u00fd\u0161i\u0165 produktivitu v\u00fdroby. Pokusy o vyu\u017eitie botov na zlep\u0161enie procesov sa v\u0161ak za\u010dali takmer synonymicky s objaven\u00edm World Wide Webu v roku 1989, a to pomocou screen scrapingu.  <\/span><span style=\"font-weight: 400;\">\u0160krabanie obrazovky je proces vyh\u013ead\u00e1vania, extrahovania a kop\u00edrovania \u00fadajov z internetu na in\u00fd \u00fa\u010del. Vtedy, ak chcela firma implementova\u0165 \u0161krabanie obrazovky, vy\u017eadovalo to rozsiahle znalosti programovania a technol\u00f3gia automatiz\u00e1cie bola z\u00e1visl\u00e1 od \u010dloveka.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nedostato\u010dn\u00fd pr\u00edstup k automatizovanej technol\u00f3gii podnietil v\u00fdvoj inovat\u00edvnej\u0161ieho a prisp\u00f4sobivej\u0161ieho softv\u00e9ru na riadenie procesov s cie\u013eom zlep\u0161i\u0165 vz\u0165ahy so z\u00e1kazn\u00edkmi, prev\u00e1dzkov\u00e9 n\u00e1klady a riadenie pracovn\u00fdch postupov. \u00c9ra rein\u017einieringu automatiza\u010dn\u00e9ho softv\u00e9ru v 90. rokoch viedla k tomu, \u017ee spolo\u010dnosti potrebovali lep\u0161ie a r\u00fdchlej\u0161ie technol\u00f3gie na riadenie procesov na hyperkonkuren\u010dnom trhu.  <\/span><span style=\"font-weight: 400;\">S prevratn\u00fdmi zmenami v zav\u00e1dzan\u00ed automatizovan\u00fdch technol\u00f3gi\u00ed do procesov v podnikoch sa zmenil aj poh\u013ead na syst\u00e9my riadenia procesov. V roku 2000 sa spolo\u010dnosti sna\u017eili o maxim\u00e1lnu efekt\u00edvnos\u0165 nad efekt\u00edvnos\u0165ou, t. j. o presn\u00e9 v\u00fdpo\u010dty a spo\u013eahlivos\u0165 pri spracovan\u00ed inform\u00e1ci\u00ed.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Vznik RPA sa za\u010d\u00edna tu; vstupom sveta do 21. storo\u010dia. Robotick\u00e1 automatiz\u00e1cia procesov vych\u00e1dza zo svojich predchodcov, vy\u0161krab\u00e1va obrazovky a automatizuje pracovn\u00e9 postupy na vykon\u00e1vanie \u00faloh od za\u010diatku a\u017e do konca bez z\u00e1sahu \u010dloveka.  <\/span><span style=\"font-weight: 400;\">Nasleduj\u00face desa\u0165ro\u010die, ktor\u00e9 sa okolo roku 2009 za\u010dalo nies\u0165 v znamen\u00ed internetu vec\u00ed (IoT), predstavuje \u0161\u00edrenie technologick\u00e9ho pokroku a svet prepojen\u00fd technol\u00f3giami.  <\/span><span style=\"font-weight: 400;\">Drastick\u00e1 technologick\u00e1 transform\u00e1cia sveta n\u00e1s priv\u00e1dza k \u0161tvrtej revol\u00facii automatiz\u00e1cie, ktor\u00e1 zah\u0155\u0148ala hlavn\u00e9 uznanie RPA, pri\u010dom rok 2016 znamenal prudk\u00fd n\u00e1rast predaja slu\u017eieb a n\u00e1strojov robotickej automatiz\u00e1cie procesov a za\u010dlenenie n\u00e1strojov umelej inteligencie (AI) do syst\u00e9mov RPA.<\/span><\/p>\n<h2><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Vyhody_RPA\"><\/span><span style=\"font-weight: 400;\">V\u00fdhody RPA<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"Is your Business ready for Robotic Process Automation(RPA)? | 4 Benefits of RPA for Businesses\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/91EqxE-L054?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">V\u00fdhody robotickej automatiz\u00e1cie procesov (RPA) s\u00fa rozsiahle.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Maximalizacia_prevadzkovej_efektivnosti\"><\/span><span style=\"font-weight: 400;\">1. Maximaliz\u00e1cia prev\u00e1dzkovej efekt\u00edvnosti<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Prev\u00e1dzkov\u00e1 efekt\u00edvnos\u0165 sa vz\u0165ahuje na \u010das, n\u00e1klady a \u013eudsk\u00e9 zdroje, ktor\u00e9 sa predt\u00fdm pou\u017eili na dokon\u010denie \u00falohy. Aby organiz\u00e1cia mohla konkurova\u0165 vo svojom odvetv\u00ed, je takmer nemo\u017en\u00e9 uspie\u0165 bez softv\u00e9ru zalo\u017een\u00e9ho na \u00fadajoch, ktor\u00fd zefekt\u00edv\u0148uje jej procesy. Hlavn\u00fdm d\u00f4vodom zv\u00fd\u0161enej konkurencie prakticky v ka\u017edom odvetv\u00ed je to, \u017ee sa vytvorili roboty, ktor\u00e9 vykon\u00e1vaj\u00fa nudn\u00e9 \u00falohy 24 hod\u00edn denne, 7 dn\u00ed v t\u00fd\u017edni.  <\/span><span style=\"font-weight: 400;\">V\u010faka \u00faspe\u0161nej implement\u00e1cii softv\u00e9ru RPA m\u00f4\u017eu zamestnanci, ktor\u00ed p\u00f4vodne tr\u00e1vili drahocenn\u00fd \u010das manu\u00e1lnymi \u00falohami, vyu\u017ei\u0165 svoj \u010das na produkt\u00edvnej\u0161ie a podnetnej\u0161ie \u010dinnosti. RPA nielen\u017ee umo\u017e\u0148uje zamestnancom vyu\u017e\u00edva\u0165 svoje odborn\u00e9 znalosti na d\u00f4le\u017eitej\u0161ie \u00falohy, ale vedie aj k spokojnej\u0161iemu pracovn\u00e9mu prostrediu.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Jednoducha_implementacia_a_konfiguracia\"><\/span><span style=\"font-weight: 400;\">2. Jednoduch\u00e1 implement\u00e1cia a konfigur\u00e1cia<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Softv\u00e9r RPA sa d\u00e1 a\u017e \u0161okuj\u00faco r\u00fdchlo a jednoducho implementova\u0165 do s\u00fa\u010dasn\u00e9ho syst\u00e9mu informa\u010dn\u00fdch technol\u00f3gi\u00ed (IT) pou\u017e\u00edvate\u013eov. Softv\u00e9r RPA automatizuje prostredn\u00edctvom interakcie s existuj\u00facim rozhran\u00edm, \u010do znamen\u00e1, \u017ee na svoju prev\u00e1dzku nevy\u017eaduje extern\u00e9 alebo drah\u00e9 zariadenia. Okrem toho si proces konfigur\u00e1cie nevy\u017eaduje \u017eiadne znalosti programovania. Napr\u00edklad mnoh\u00e9 softv\u00e9ry RPA umo\u017e\u0148uj\u00fa pou\u017e\u00edvate\u013eom &#8222;pretiahnu\u0165 a pusti\u0165&#8220; u\u017e vygenerovan\u00fd k\u00f3d pre po\u017eadovan\u00fa automatiz\u00e1ciu.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Rychla_implementacia\"><\/span><span style=\"font-weight: 400;\">3. R\u00fdchla implement\u00e1cia  <\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Kompletn\u00fd proces implement\u00e1cie a integr\u00e1cie softv\u00e9ru RPA z\u00e1vis\u00ed od zlo\u017eitosti pracovn\u00fdch postupov pou\u017e\u00edvate\u013eov, pri\u010dom \u00fapln\u00e1 implement\u00e1cia v\u00e4\u010d\u0161iny syst\u00e9mov trv\u00e1 od jedn\u00e9ho do \u0161iestich t\u00fd\u017ed\u0148ov. V pr\u00edpade pou\u017e\u00edvate\u013eov, ktor\u00ed vy\u017eaduj\u00fa komplexn\u00fa automatiz\u00e1ciu, v\u0161ak m\u00f4\u017ee proces implement\u00e1cie trva\u0165 a\u017e dvan\u00e1s\u0165 t\u00fd\u017ed\u0148ov.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Udrziavanie_priemyselneho_suladu\"><\/span><span style=\"font-weight: 400;\">4. Udr\u017eiavanie priemyseln\u00e9ho s\u00faladu<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">V mnoh\u00fdch odvetviach, kde je softv\u00e9r RPA nakonfigurovan\u00fd na vykonanie po\u017eadovanej \u00falohy, pou\u017e\u00edvatelia hl\u00e1sia zv\u00fd\u0161en\u00e9 dodr\u017eiavanie pravidiel a predpisov. Ke\u010f\u017ee \u00fa\u010delom softv\u00e9ru RPA je plni\u0165 \u0161trukt\u00farovan\u00e9 \u00falohy zalo\u017een\u00e9 na pravidl\u00e1ch, ktor\u00e9 s\u00fa bez ch\u00fdb, st\u00e1va sa z neho v\u00fdkonn\u00fd a presn\u00fd n\u00e1stroj na audit.<\/span><span style=\"font-weight: 400;\">Ke\u010f pou\u017e\u00edvate\u013e implementuje softv\u00e9r RPA, nakonfiguruje bota na vykonanie \u00falohy a m\u00f4\u017ee ho tie\u017e naprogramova\u0165 tak, aby dokon\u010dil \u00falohy pod\u013ea pravidiel zhody v jeho odvetv\u00ed.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Zlepsenie_spokojnosti_zakaznikov\"><\/span><span style=\"font-weight: 400;\">5. Zlep\u0161enie spokojnosti z\u00e1kazn\u00edkov<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Rovnak\u00fdm sp\u00f4sobom m\u00f4\u017ee softv\u00e9r RPA zv\u00fd\u0161i\u0165 s\u00falad s predpismi v danom odvetv\u00ed a tie\u017e zlep\u0161i\u0165 kvalitu slu\u017eieb podnikov. V\u00fdhodou elimin\u00e1cie \u013eudsk\u00fdch ch\u00fdb s\u00fa presn\u00e9 v\u00fdsledky, ktor\u00e9 m\u00f4\u017eu v\u00fdrazne zlep\u0161i\u0165 kontinuitu slu\u017eieb, vz\u0165ahy so z\u00e1kazn\u00edkmi a dobu poskytovania slu\u017eieb.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Softverove_roboty_nie_su_rusive\"><\/span><span style=\"font-weight: 400;\">6. Softv\u00e9rov\u00e9 roboty nie s\u00fa ru\u0161iv\u00e9<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Softv\u00e9r RPA alebo softv\u00e9rov\u00e9 roboty pracuj\u00fa nez\u00e1visle na existuj\u00facom softv\u00e9ri pou\u017e\u00edvate\u013ea. In\u00fdmi slovami to znamen\u00e1, \u017ee boti funguj\u00fa ako kontroln\u00e9 a riadiace centrum, ktor\u00e9 dok\u00e1\u017ee rie\u0161i\u0165 viacero \u00faloh bez toho, aby zasahovalo do existuj\u00faceho softv\u00e9ru &#8211; je to sk\u00f4r doplnok.  <\/span><span style=\"font-weight: 400;\">Ako riadiace centrum pracuj\u00face s aktu\u00e1lnym rozhran\u00edm pou\u017e\u00edvate\u013ea m\u00f4\u017ee softv\u00e9r RPA vytvori\u0165 ekosyst\u00e9m strojov t\u00fdm, \u017ee sa pripoj\u00ed a komunikuje s p\u00f4vodn\u00fdm softv\u00e9rom pou\u017e\u00edvate\u013ea.<\/span><span style=\"font-weight: 400;\">To umo\u017e\u0148uje, aby s\u00fa\u010dasn\u00e9 po\u010d\u00edta\u010de fungovali tak, ako doteraz, pri\u010dom softv\u00e9r RPA sl\u00fa\u017ei ako komunika\u010dn\u00e1 linka na prepojenie viacer\u00fdch nez\u00e1visl\u00fdch zdrojov; umo\u017e\u0148uje tak neust\u00e1ly tok inform\u00e1ci\u00ed bez toho, aby zasahoval do in\u00fdch programov.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_Analyza_udajov_na_urcenie_slabych_miest\"><\/span><span style=\"font-weight: 400;\">7. Anal\u00fdza \u00fadajov na ur\u010denie slab\u00fdch miest  <\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u010co je softv\u00e9r RPA? M\u00f4\u017ee odhali\u0165 chyby v technickom syst\u00e9me pou\u017e\u00edvate\u013eov t\u00fdm, \u017ee uk\u00e1\u017ee vzory prostredn\u00edctvom anal\u00fdzy \u00fadajov. V\u010faka \u00fadajom agregovan\u00fdm zo softv\u00e9ru RPA m\u00f4\u017eu spolo\u010dnosti identifikova\u0165 a opravi\u0165 oblasti, ktor\u00e9 je potrebn\u00e9 zlep\u0161i\u0165 v ich s\u00fa\u010dasnom syst\u00e9me a \u013eudsk\u00fdch zdrojoch.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"8_Zvysena_bezpecnost_udajov\"><\/span><span style=\"font-weight: 400;\">8. Zv\u00fd\u0161en\u00e1 bezpe\u010dnos\u0165 \u00fadajov<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Pou\u017e\u00edvatelia m\u00f4\u017eu ma\u0165 prospech zo zv\u00fd\u0161enej bezpe\u010dnosti \u00fadajov v\u010faka spr\u00e1vnej implement\u00e1cii softv\u00e9ru RPA. RPA m\u00f4\u017ee zlep\u0161i\u0165 bezpe\u010dnos\u0165 \u00fadajov t\u00fdm, \u017ee obmedz\u00ed potrebu interakcie \u013eud\u00ed s citliv\u00fdmi \u00fadajmi. Dobr\u00e1 v\u00fdkonnos\u0165 s\u00favis\u00ed so sofistikovanos\u0165ou v\u00fdvoja RPA.  <\/span><span style=\"font-weight: 400;\">Potrebn\u00fd stupe\u0148 softv\u00e9rovej n\u00e1ro\u010dnosti spolo\u010dnosti z\u00e1vis\u00ed od jej potrieb. Napriek tomu si podniky, ktor\u00e9 chc\u00fa zn\u00ed\u017ei\u0165 riziko na najni\u017e\u0161iu mo\u017en\u00fa mieru, vy\u017eaduj\u00fa primeran\u00e9 finan\u010dn\u00e9 prostriedky a \u010dasto aj profesion\u00e1lny t\u00edm technicky orientovan\u00fdch \u013eudsk\u00fdch zdrojov.<\/span><\/p>\n<h2><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Vyzvy_robotickej_automatizacie_procesov\"><\/span><span style=\"font-weight: 400;\">V\u00fdzvy robotickej automatiz\u00e1cie procesov<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"Introduction to RPA challenges &amp; pitfalls \/\/ Overcoming RPA challenges (part 1)\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/A_0ixDosQJ4?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">V\u00fdhody slu\u017eieb robotickej automatiz\u00e1cie procesov s\u00fa zna\u010dn\u00e9, tak\u017ee sa zd\u00e1 by\u0165 takmer hl\u00fape, ak sa spolo\u010dnos\u0165 vyhne automatiz\u00e1cii RPA. Ale aj technol\u00f3gia RPA, ako ka\u017ed\u00e9 rie\u0161enie, ktor\u00e9 sa prezentuje ako v\u0161eliek, m\u00e1 svoje v\u00fdzvy, nev\u00fdhody a obmedzenia.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Vyzva_1_Limity_automatizacie\"><\/span><span style=\"font-weight: 400;\">V\u00fdzva 1: Limity automatiz\u00e1cie<\/span><span style=\"font-weight: 400;\"> <\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Automatiz\u00e1cia RPA je v najjednoduch\u0161ej podobe softv\u00e9r, ktor\u00fd pou\u017e\u00edvate\u013e nakonfiguruje tak, aby napodob\u0148oval \u010dinnosti rovnak\u00fdm sp\u00f4sobom ako \u010dlovek. Softv\u00e9r RPA je s\u00edce komplexn\u00fd, ale dok\u00e1\u017ee len replikova\u0165 \u0161trukt\u00farovan\u00e9 \u00falohy zalo\u017een\u00e9 na pravidl\u00e1ch. Toto obmedzenie automatiz\u00e1cie n\u00e1strojov RPA znamen\u00e1, \u017ee softv\u00e9r robota RPA sa nedok\u00e1\u017ee prisp\u00f4sobi\u0165 zmen\u00e1m alebo sa pou\u010di\u0165 zo svojich ch\u00fdb bez pomoci \u010dloveka, ktor\u00fd by ho preprogramoval, aby konal zodpovedaj\u00facim sp\u00f4sobom.<\/span><span style=\"font-weight: 400;\">S\u00fa\u010dasn\u00e9 pr\u00edstupy k automatiza\u010dn\u00e9mu softv\u00e9ru sa v\u0161ak sna\u017eia zabezpe\u010di\u0165 e\u0161te v\u00e4\u010d\u0161iu \u0161k\u00e1lovate\u013enos\u0165 pridan\u00edm inteligentn\u00fdch n\u00e1strojov do botov, \u010do im umo\u017e\u0148uje rozpozn\u00e1va\u0165 zmeny, kona\u0165 na z\u00e1klade t\u00fdchto zmien a u\u010di\u0165 sa z vlastn\u00fdch ch\u00fdb.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Vyzva_2_Vyhody_nie_su_dostatocne_hmatatelne\"><\/span><span style=\"font-weight: 400;\">V\u00fdzva 2: V\u00fdhody nie s\u00fa dostato\u010dne hmatate\u013en\u00e9<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Hoci existuj\u00fa konkr\u00e9tne d\u00f4kazy o v\u00fdhod\u00e1ch RPA, ako napr\u00edklad meranie n\u00e1kladov a ch\u00fdb, niektor\u00e9 z uveden\u00fdch v\u00fdhod nie s\u00fa hmatate\u013en\u00e9. Napr\u00edklad sa predpoklad\u00e1, \u017ee implement\u00e1ciou botov na vykon\u00e1vanie \u00faloh, ktor\u00e9 p\u00f4vodne vykon\u00e1vali \u013eudsk\u00e9 zdroje spolo\u010dnosti, maj\u00fa zamestnanci viac \u010dasu s\u00fastredi\u0165 sa na in\u00e9 \u00falohy.  <\/span><span style=\"font-weight: 400;\">Deklarovan\u00fd pr\u00ednos RPA, ktor\u00fdm je zv\u00fd\u0161enie produktivity kancel\u00e1ri\u00ed, sa v\u0161ak opiera sk\u00f4r o meranie \u010dasu, n\u00e1kladov a ch\u00fdb ne\u017e o komplexn\u00e9 ukazovatele produktivity.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Vyzva_3_Nahradenie_cloveka\"><\/span><span style=\"font-weight: 400;\">V\u00fdzva 3: Nahradenie \u010dloveka<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Strach z robotov, ktor\u00e9 by mohli zlikvidova\u0165 \u013eudsk\u00e9 zdroje, je skuto\u010dne najv\u00e4\u010d\u0161ou v\u00fdzvou pre implement\u00e1ciu RPA a prijatie softv\u00e9rov\u00fdch robotov v podnikoch. Je opodstatnen\u00e9 ma\u0165 obavy z toho, \u017ee softv\u00e9rov\u00e9 roboty nahradia \u013eudsk\u00e9 pracovn\u00e9 miesta, najm\u00e4 vzh\u013eadom na schopnos\u0165 automatiza\u010dn\u00e9ho softv\u00e9ru vykon\u00e1va\u0165 \u013eudsk\u00e9 \u00falohy r\u00fdchlej\u0161ie a d\u00f4slednej\u0161ie.  <\/span><span style=\"font-weight: 400;\">Okrem toho pokrok v softv\u00e9ri RPA znamen\u00e1 n\u00e1rast inteligentnej technol\u00f3gie automatiz\u00e1cie, \u010do znamen\u00e1, \u017ee sa dok\u00e1\u017ee u\u010di\u0165 zo sk\u00fasenost\u00ed, \u010do je \u013eudsk\u00e1 nev\u00fdhoda, ktor\u00e1 v jednoduchej automatiz\u00e1cii RPA nebola roz\u0161\u00edren\u00e1.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Vyzva_4_Prijatie_IT\"><\/span><span style=\"font-weight: 400;\">V\u00fdzva 4: Prijatie IT<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Organiza\u010dn\u00e1 \u0161trukt\u00fara zvy\u010dajne rozde\u013euje obchodn\u00e9 a IT sektory do r\u00f4znych oddelen\u00ed v r\u00e1mci organiz\u00e1cie. Implement\u00e1cia softv\u00e9ru RPA v\u0161ak zamie\u0161a predt\u00fdm stanoven\u00e9 zodpovednosti t\u00fdchto oddelen\u00ed, preto\u017ee je to \u010dasto obchodn\u00e1 strana, ktor\u00e1 iniciuje a konfiguruje softv\u00e9r RPA bez pomoci oddelenia IT.  <\/span><span style=\"font-weight: 400;\">\u00dalohou podniku pri implement\u00e1cii a konfigur\u00e1cii softv\u00e9ru robota je zabezpe\u010di\u0165, aby automatizovan\u00e9 \u00falohy zodpovedali v\u00edzii spolo\u010dnosti. Aby sa v\u0161ak zachovali mo\u017enosti softv\u00e9ru RPA zameran\u00e9 na rie\u0161enie, oddelenie IT zost\u00e1va zodpovedn\u00e9 za aspekty automatizovanej technol\u00f3gie, ako je spr\u00e1va, bezpe\u010dnos\u0165 at\u010f.<\/span><span style=\"font-weight: 400;\">Zbli\u017eovanie t\u00fdchto predt\u00fdm oddelen\u00fdch \u00fatvarov predstavuje v\u00fdzvu pre \u0161trukt\u00faru organiz\u00e1cie, ktor\u00e1 si vy\u017eaduje spolo\u010dn\u00e9 zodpovednosti a komunik\u00e1ciu medzi nimi.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Vyzva_5_Nedostatok_kapacit\"><\/span><span style=\"font-weight: 400;\">V\u00fdzva 5: Nedostatok kapac\u00edt<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Automatiz\u00e1cia RPA vo svojej najjednoduch\u0161ej podobe nem\u00e1 analytick\u00e9 schopnosti, preto\u017ee softv\u00e9rov\u00fdm robotom ch\u00fdbaj\u00fa kognit\u00edvne schopnosti. Ako v\u0161ak bolo uveden\u00e9 vy\u0161\u0161ie, pokrok v tejto oblasti zah\u0155\u0148a inteligentn\u00e9 n\u00e1stroje, ako je umel\u00e1 inteligencia (AI), ktor\u00e9 zlep\u0161uj\u00fa kognit\u00edvne schopnosti softv\u00e9ru, \u010do vedie k \u010fal\u0161iemu cenn\u00e9mu zdroju pre rozhodovac\u00ed proces podniku.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Vyzva_6_Nevhodne_pre_vsetkych\"><\/span><span style=\"font-weight: 400;\">V\u00fdzva 6: Nevhodn\u00e9 pre v\u0161etk\u00fdch<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Softv\u00e9r RPA nie je vhodn\u00fd pre s\u00fa\u010dasn\u00fa technologick\u00fa infra\u0161trukt\u00faru v\u0161etk\u00fdch organiz\u00e1ci\u00ed alebo pre v\u0161etky procesy s\u00favisiace s podnikan\u00edm. Pre niektor\u00e9 podniky nebude nasadenie n\u00e1strojov RPA optim\u00e1lnym rie\u0161en\u00edm; ich infra\u0161trukt\u00fara sa spolieha na star\u0161ie technol\u00f3gie. Spolo\u010dnos\u0165 Gartner navrhuje  <\/span><span style=\"font-weight: 400;\">Pl\u00e1n automatiz\u00e1cie podniku<\/span><span style=\"font-weight: 400;\"> (EAR), aby pomohla organiz\u00e1ci\u00e1m vyhn\u00fa\u0165 sa plytvaniu \u010dasom a peniazmi pri uprednost\u0148ovan\u00ed RPA, ke\u010f existuje in\u00e9 optim\u00e1lnej\u0161ie rie\u0161enie. <\/span> <span style=\"font-weight: 400;\">Je d\u00f4le\u017eit\u00e9 pozna\u0165 obmedzenia softv\u00e9ru RPA v oblasti obchodn\u00fdch procesov. Organiz\u00e1cie by napr\u00edklad nemali investova\u0165 do robotick\u00e9ho softv\u00e9ru na automatiz\u00e1ciu ne\u0161trukt\u00farovan\u00fdch \u00fadajov. \u010eal\u0161\u00edm aspektom, ktor\u00fd je potrebn\u00e9 zv\u00e1\u017ei\u0165, hoci nemus\u00ed by\u0165 nevyhnutne obmedzen\u00edm pre RPA, ale je nevyhnutn\u00fd pre organiz\u00e1ciu pri rozhodovan\u00ed o najlep\u0161om rie\u0161en\u00ed, je, \u010di je po\u017eadovan\u00e1 \u00faloha na automatiz\u00e1ciu \u0161truktur\u00e1lne chudobn\u00e1.  <\/span><span style=\"font-weight: 400;\">Hoci RPA m\u00f4\u017ee automatizova\u0165 \u00falohy s neoptim\u00e1lnym v\u00fdkonom, nemus\u00ed by\u0165 rie\u0161en\u00edm; namiesto toho by organiz\u00e1cia mala zlep\u0161i\u0165 obchodn\u00fd proces pred invest\u00edciou do in\u00e9ho zariadenia.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Vyzva_7_Organizacne_zmeny\"><\/span><span style=\"font-weight: 400;\">V\u00fdzva 7: Organiza\u010dn\u00e9 zmeny<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Vy\u0161\u0161ie bola spomenut\u00e1 jedna organiza\u010dn\u00e1 zmena, ktor\u00e1 predstavuje v\u00fdzvu pre organiz\u00e1ciu zav\u00e1dzaj\u00facu n\u00e1stroje RPA: vz\u0165ah medzi podnikom a IT. \u010eal\u0161\u00edm probl\u00e9mom, s ktor\u00fdm sa organiz\u00e1cie stret\u00e1vaj\u00fa, je vytvorenie celkovej podpory spolo\u010dnosti.  <\/span><span style=\"font-weight: 400;\">Zatia\u013e \u010do predch\u00e1dzaj\u00face syst\u00e9my automatiz\u00e1cie zalo\u017een\u00e9 na IT fungovali v r\u00e1mci celej organiza\u010dnej \u0161trukt\u00fary a vy\u017eadovali si s\u00fahlas z\u00fa\u010dastnen\u00fdch str\u00e1n, robotick\u00e1 automatiz\u00e1cia si nevy\u017eaduje celkov\u00fd s\u00fahlas. Namiesto toho m\u00f4\u017eu jednotliv\u00e9 oddelenia implementova\u0165 n\u00e1stroje automatiz\u00e1cie RPA v r\u00e1mci svojho sektora bez toho, aby o tejto zmene informovali ostatn\u00fdch.  <\/span><span style=\"font-weight: 400;\">Nedosiahnutie celkovej podpory v\u0161ak m\u00f4\u017ee vy\u00fasti\u0165 do konfliktu t\u00fdkaj\u00faceho sa presved\u010denia, zodpovednosti a kontroly jednotlivca.  <\/span><\/p>\n<h2><\/h2>\n<h2><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Ako_funguje_roboticka_automatizacia_procesov_RPA\"><\/span><span style=\"font-weight: 400;\">Ako funguje robotick\u00e1 automatiz\u00e1cia procesov (RPA)?  <\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"How does Robotic Process Automation work?\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/FV8lM9SIFQ8?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Na ot\u00e1zku, ako funguje robotick\u00e1 automatiz\u00e1cia procesov (RPA), existuj\u00fa dve mo\u017en\u00e9 odpovede. Prv\u00fdm je pr\u00edprava na spustenie softv\u00e9rov\u00e9ho robota a druh\u00fdm s\u00fa kroky, ktor\u00e9 softv\u00e9r RPA vykon\u00e1va na dokon\u010denie \u00falohy.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Kroky_k_realizacii_RPA\"><\/span><span style=\"font-weight: 400;\">Kroky k realiz\u00e1cii RPA<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Existuj\u00fa \u0161tyri hlavn\u00e9 f\u00e1zy implement\u00e1cie RPA do infra\u0161trukt\u00fary subjektov.<\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"1_Vyber_a_schvalenie\"><\/span><span style=\"font-weight: 400;\">1. V\u00fdber a schv\u00e1lenie<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">F\u00e1za identifik\u00e1cie zah\u0155\u0148a v\u00fdber vhodn\u00fdch procesov na automatiz\u00e1ciu. Vhodn\u00e9 procesy RPA s\u00fa \u0161trukt\u00farovan\u00e9, nemenn\u00e9, zalo\u017een\u00e9 na pravidl\u00e1ch, s vysok\u00fdm po\u010dtom transakci\u00ed. Hoci \u00falohy zalo\u017een\u00e9 na pravidl\u00e1ch je mo\u017en\u00e9 automatizova\u0165 aj vtedy, ak nevy\u017eaduj\u00fa vysok\u00fd po\u010det transakci\u00ed ka\u017ed\u00fa sekundu.  <\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"2_Vyvojarsky_dizajn\"><\/span><span style=\"font-weight: 400;\">2. V\u00fdvoj\u00e1rsky dizajn<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">F\u00e1za n\u00e1vrhu RPA znamen\u00e1 rozhodn\u00fa\u0165, ktor\u00e9 softv\u00e9rov\u00e9 n\u00e1stroje pre identifikovan\u00e9 \u010dinnosti pou\u017e\u00edvate\u013ea s\u00fa najoptim\u00e1lnej\u0161ie. Ak chce napr\u00edklad pou\u017e\u00edvate\u013e vyu\u017ei\u0165 automatiz\u00e1ciu RPA na spracovanie miezd, mal by zv\u00e1\u017ei\u0165 n\u00e1klady, kvalitu, funk\u010dnos\u0165 a \u010das potrebn\u00fd na implement\u00e1ciu robotick\u00e9ho softv\u00e9ru na t\u00fato \u00falohu. Zv\u00e1\u017een\u00edm t\u00fdchto faktorov m\u00f4\u017ee pou\u017e\u00edvate\u013e zisti\u0165, \u017ee n\u00e1stroje RPA pre mzdy neprines\u00fa optim\u00e1lny v\u00fdsledok v porovnan\u00ed s in\u00fdmi existuj\u00facimi rie\u0161eniami.  <\/span><span style=\"font-weight: 400;\">\u010eal\u0161\u00edmi opatreniami, ktor\u00e9 je potrebn\u00e9 zv\u00e1\u017ei\u0165 v tejto f\u00e1ze, je rie\u0161enie spolo\u010dn\u00fdch v\u00fdziev RPA, ur\u010denie kr\u00e1tkodob\u00fdch a dlhodob\u00fdch v\u00fdsledkov a stanovenie \u00faloh a zodpovednost\u00ed z\u00fa\u010dastnen\u00fdch str\u00e1n.<\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"3_Skripty_zostavenie_testovanie\"><\/span><span style=\"font-weight: 400;\">3. Skripty, zostavenie, testovanie<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Tre\u0165ou f\u00e1zou vykon\u00e1vania RPA je vytv\u00e1ranie a prepisovanie skriptov pre automatiza\u010dn\u00e9 n\u00e1stroje vybran\u00e9 vo f\u00e1ze n\u00e1vrhu. V z\u00e1vislosti od po\u017eadovanej \u00falohy si f\u00e1za p\u00edsania scen\u00e1ra vy\u017eaduje ur\u010dit\u00e9 znalosti konfigur\u00e1cie a programovania. Okrem toho je zvy\u010dajne zodpovednos\u0165ou IT oddelenia alebo v\u00fdvoj\u00e1ra RPA nap\u00edsa\u0165 konfigur\u00e1cie.  <\/span><span style=\"font-weight: 400;\">Rozhranie ka\u017ed\u00e9ho n\u00e1stroja je jedine\u010dn\u00e9. Napr\u00edklad niektor\u00e9 m\u00f4\u017eu vy\u017eadova\u0165 len mal\u00fd alebo \u017eiadny k\u00f3d, zatia\u013e \u010do in\u00e9 potrebuj\u00fa nov\u00fd skript. \u010eal\u0161\u00edmi \u010dinnos\u0165ami potrebn\u00fdmi v tejto f\u00e1ze je vytvorenie priestoru pre n\u00e1stroje RPA na zostavenie, testovanie a nasadenie.<\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"4_Vykonajte\"><\/span><span style=\"font-weight: 400;\">4. Vykonajte<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Po dokon\u010den\u00ed ka\u017ed\u00e9ho kroku je \u010das na spustenie n\u00e1strojov na automatiz\u00e1ciu. Je nevyhnutn\u00e9 monitorova\u0165 softv\u00e9rov\u00e9 roboty na v\u00fdskyt ch\u00fdb a ma\u0165 k dispoz\u00edcii profesion\u00e1lne \u013eudsk\u00e9 zdroje s komplexn\u00fdmi znalos\u0165ami tejto technol\u00f3gie.<\/span><span style=\"font-weight: 400;\">Mnoh\u00e9 organiz\u00e1cie by mali zv\u00e1\u017ei\u0165 najatie externej pomoci pre proces nasadenia RPA a vytvori\u0165 kvalifikovan\u00fd t\u00edm na monitorovanie softv\u00e9ru do f\u00e1zy realiz\u00e1cie.<\/span><\/p>\n<h3><\/h3>\n<h3 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Kroky_RPA_v_pohybe\"><\/span><span style=\"font-weight: 400;\">Kroky RPA v pohybe<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-4165\" src=\"https:\/\/www.zaptest.com\/wp-content\/uploads\/2022\/03\/young-man-engineer-making-program-analyses.jpg\" alt=\"kroky RPA\" width=\"728\" height=\"486\"><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Je u\u017eito\u010dn\u00e9 ma\u0165 v\u0161eobecn\u00fa predstavu o tom, ako n\u00e1stroje robotickej automatiz\u00e1cie procesov (RPA) vykon\u00e1vaj\u00fa \u00falohy a ako spolupracuj\u00fa s in\u00fdmi syst\u00e9mami. Technol\u00f3gia automatiz\u00e1cie RPA m\u00e1 rozhranie, pomocou ktor\u00e9ho pou\u017e\u00edvate\u013e vid\u00ed, \u010do robot rob\u00ed a \u010di je akt\u00edvny.<\/span><span style=\"font-weight: 400;\">Automatiz\u00e1cia procesov RPA dokon\u010d\u00ed \u00falohu v \u0161tyroch krokoch. Na vysvetlenie t\u00fdchto krokov pou\u017eime pr\u00edklad automatiz\u00e1cie e-mailov.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Zber\"><\/span><span style=\"font-weight: 400;\">1. Zber<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Softv\u00e9r robota zhroma\u017e\u010fuje pr\u00edlohy z e-mailovej schr\u00e1nky pou\u017e\u00edvate\u013ea.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Prenos\"><\/span><span style=\"font-weight: 400;\">2. Prenos<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Softv\u00e9r na automatiz\u00e1ciu RPA prevezme \u00fadaje z doru\u010denej po\u0161ty a prenesie ich do in\u00e9ho dokumentu, napr\u00edklad do programu Excel.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Generovanie\"><\/span><span style=\"font-weight: 400;\">3. Generovanie<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Softv\u00e9r robota vygeneruje z \u00fadajov v tabu\u013eke spr\u00e1vu, ktor\u00fa skop\u00edruje do ur\u010den\u00e9ho online syst\u00e9mu.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Potvrdte\"><\/span><span style=\"font-weight: 400;\">4. Potvr\u010fte<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">N\u00e1stroj na automatiz\u00e1ciu RPA ozn\u00e1mi pou\u017e\u00edvate\u013eom, \u017ee \u00falohu dokon\u010dil.  <\/span><\/p>\n<h2><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Najlepsie_postupy_pre_roboticku_automatizaciu_procesov\"><\/span><span style=\"font-weight: 400;\">Najlep\u0161ie postupy pre robotick\u00fa automatiz\u00e1ciu procesov<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"Best Practices for RPA Deployments\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/-51OZ5W_M7E?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">V praxi je RPA \u00fa\u010dinn\u00fdm n\u00e1strojom prakticky pre ka\u017ed\u00e9 odvetvie na zn\u00ed\u017eenie n\u00e1kladov, odstr\u00e1nenie ch\u00fdb, dodr\u017eiavanie predpisov a \u00fasporu \u010dasu. Mnoh\u00fdm spolo\u010dnostiam sa v\u0161ak nepodar\u00ed spr\u00e1vne implementova\u0165 softv\u00e9r RPA do svojho syst\u00e9mu, preto\u017ee sa sna\u017e\u00ed vyu\u017ei\u0165 RPA na rie\u0161enie probl\u00e9mov, ktor\u00e9 v prvom rade nikdy nebol schopn\u00fd rie\u0161i\u0165. Okrem toho niekedy podniky investuj\u00fa do n\u00e1strojov RPA len preto, aby zistili, \u017ee neprin\u00e1\u0161aj\u00fa optim\u00e1lne v\u00fdsledky, alebo zistia, \u017ee RPA nie je najlep\u0161\u00edm rie\u0161en\u00edm, a\u017e ke\u010f je pr\u00edli\u0161 neskoro.  <\/span><span style=\"font-weight: 400;\">Na\u0161\u0165astie existuje p\u00e4\u0165 postupov, ktor\u00e9 ved\u00fa spolo\u010dnosti k \u00faspe\u0161nej robotickej automatiz\u00e1cii procesov, aby sa tomu vyhli.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Vytvorenie_persony_vyvojara\"><\/span><span style=\"font-weight: 400;\">1. Vytvorenie pers\u00f3ny v\u00fdvoj\u00e1ra<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Osoba je fikt\u00edvna postava, ktor\u00e1 m\u00f4\u017ee v\u00fdvoj\u00e1rovi RPA primerane reprezentova\u0165 potreby a v\u00edzie spolo\u010dnosti. Ke\u010f\u017ee funkcie n\u00e1strojov RPA s\u00fa personalizovate\u013en\u00e9, organiz\u00e1cie sa musia vyhn\u00fa\u0165 v\u00fdlu\u010dnej z\u00e1vislosti od znalost\u00ed a zru\u010dnost\u00ed profesion\u00e1lneho v\u00fdvoj\u00e1ra. Ka\u017ed\u00fd v\u00fdvoj\u00e1r dok\u00e1\u017ee naprogramova\u0165 a vytvori\u0165 skripty na automatiz\u00e1ciu \u00falohy, ale RPA nie je &#8222;univerz\u00e1lna&#8220;, preto sa nespoliehajte v\u00fdlu\u010dne na v\u00fdvoj\u00e1ra.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Zriadenie_vsetkych_oblasti_riadenia\"><\/span><span style=\"font-weight: 400;\">2. Zriadenie v\u0161etk\u00fdch oblast\u00ed riadenia<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Organiz\u00e1cie, ktor\u00e9 \u00faspe\u0161ne implementovali slu\u017eby robotickej automatiz\u00e1cie procesov do svojej infra\u0161trukt\u00fary, zriadili riadiaci org\u00e1n, aby zabezpe\u010dili optim\u00e1lnu n\u00e1vratnos\u0165 invest\u00edci\u00ed (ROI).  <\/span><span style=\"font-weight: 400;\">Hoci existuje mnoho sp\u00f4sobov, ako zriadi\u0165 riadiaci org\u00e1n, t. j. vytvori\u0165 centrum v\u00fdnimo\u010dnosti (COE), v\u00fdbor alebo jednotlivca, d\u00f4le\u017eit\u00fdm faktorom je sp\u00f4sob riadenia procesov RPA. V\u00fdbor alebo jednotlivec by mal by\u0165 napr\u00edklad zodpovedn\u00fd za schv\u00e1lenie automatiz\u00e1cie procesu a overenie skriptu pred jeho vykonan\u00edm. Okrem toho mus\u00ed riadiaci org\u00e1n podporova\u0165 v\u00edziu projektu RPA organiz\u00e1cie.  <\/span><span style=\"font-weight: 400;\">Pri zostavovan\u00ed t\u00edmu spolo\u010dnos\u0165 Gartner odpor\u00fa\u010da za\u010da\u0165 s vlastn\u00edkom podniku a \u010dlenom oddelenia IT. \u010eal\u0161\u00edmi \u010dlenmi by mohli by\u0165 bezpe\u010dnostn\u00fd valid\u00e1tor, osoba z oddelenia \u013eudsk\u00fdch zdrojov a z\u00e1stupca spr\u00e1vy \u00fadajov.  <\/span><span style=\"font-weight: 400;\">Celkovo by v t\u00edme RPA mali by\u0165 osoby s r\u00f4znymi zru\u010dnos\u0165ami a zodpovednos\u0165ami, ktor\u00e9 sa vz\u0165ahuj\u00fa na projekt RPA v organiz\u00e1cii. Zriadenie riadiaceho org\u00e1nu navy\u0161e otv\u00e1ra viac mo\u017enost\u00ed pre plnohodnotn\u00fa implement\u00e1ciu RPA v r\u00e1mci organiz\u00e1cie t\u00fdm, \u017ee rie\u0161i ot\u00e1zku RPA, ktor\u00e1 n\u00fati zl\u00fa\u010di\u0165 obchodn\u00e9 a IT zodpovednosti.  <\/span><span style=\"font-weight: 400;\">\u010cinnosti, ktor\u00fdmi by sa mal v\u00fdbor zaobera\u0165, s\u00fa:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Spr\u00e1va skriptov, index konektivity v r\u00e1mci syst\u00e9mu, opakovan\u00e9 pou\u017eitie objektov\u00e9ho k\u00f3du a ochrana akejko\u013evek u\u017eito\u010dnej IP.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Riadenie dopytu &#8211; &#8222;RPA by nemala by\u0165 \u0161tandardnou odpove\u010fou.&#8220;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zabezpe\u010di\u0165 primeran\u00fa podporu pre projekt RPA, t. j. zru\u010dnosti, konzultantov, servery a dostupn\u00fd softv\u00e9r.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Spolupr\u00e1ca s existuj\u00facimi BPO a SCC.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Napl\u00e1nujte, ako a kedy informova\u0165 o implement\u00e1cii RPA cel\u00fd podnik.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pozrite sa na najnov\u0161ie trendy v oblasti automatiz\u00e1cie.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"3_Plan_automatizacie_podniku_EAR\"><\/span><span style=\"font-weight: 400;\">3. Pl\u00e1n automatiz\u00e1cie podniku (EAR)<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Ako u\u017e bolo stru\u010dne spomenut\u00e9 vy\u0161\u0161ie, spolo\u010dnos\u0165 Gartner odpor\u00fa\u010da vytvori\u0165 pl\u00e1n implement\u00e1cie RPA, preto\u017ee od neho z\u00e1vis\u00ed \u00faspech projektu. Pl\u00e1n zah\u0155\u0148a obmedzenie riz\u00edk v\u00fdberom vhodn\u00fdch procesov, zv\u00e1\u017eenie in\u00e9ho automatiza\u010dn\u00e9ho softv\u00e9ru, najatie externej pomoci, presved\u010denie spolo\u010dnosti, opatrenia, ktor\u00e9 treba prija\u0165, ak sa RPA n\u00e1hle zastav\u00ed, ciele a mnoh\u00e9 \u010fal\u0161ie.<\/span><span style=\"font-weight: 400;\">Napr\u00edklad u\u017e zaveden\u00e9 rozhranie pre programovanie aplik\u00e1ci\u00ed (API) m\u00f4\u017ee prinies\u0165 lep\u0161ie v\u00fdsledky ako pou\u017eitie RPA na emul\u00e1ciu \u00falohy. \u010eal\u0161ou mo\u017enos\u0165ou je, ak chce organiz\u00e1cia modernizova\u0165 svoje syst\u00e9my, ale nem\u00e1 nain\u0161talovan\u00e9 rozhranie API. V tomto pr\u00edpade spolo\u010dnos\u0165 Gartner navrhuje zhodnoti\u0165 dlhodob\u00e9 n\u00e1klady na RPA v porovnan\u00ed s pridan\u00edm API.  <\/span><span style=\"font-weight: 400;\">EAR m\u00f4\u017ee organiz\u00e1ci\u00e1m pom\u00f4c\u0165 stanovi\u0165 realistick\u00e9 o\u010dak\u00e1vania t\u00fdkaj\u00face sa schopnost\u00ed RPA, aby mohli prij\u00edma\u0165 strategick\u00e9 rozhodnutia na zabezpe\u010denie optim\u00e1lnych v\u00fdsledkov. D\u00f4le\u017eitos\u0165 tohto obdobia pred diskusiou je absol\u00fatna, preto\u017ee podniky so star\u0161\u00edmi syst\u00e9mami m\u00f4\u017eu zisti\u0165, \u017ee ich technick\u00e1 stavba nie je dostato\u010dne zrel\u00e1 na to, aby sa RPA dala dosiahnu\u0165.  <\/span><span style=\"font-weight: 400;\">Vyvr\u00e1ti tie\u017e be\u017en\u00e9 myln\u00e9 predstavy o RPA ako o v\u0161elieku alebo prostriedku, ktor\u00fd m\u00f4\u017eu \u013eudia s mal\u00fdmi alebo \u017eiadnymi technick\u00fdmi znalos\u0165ami pou\u017ei\u0165 na automatiz\u00e1ciu v\u0161etk\u00e9ho, \u010do chc\u00fa.<\/span><span style=\"font-weight: 400;\">Celkovo mo\u017eno poveda\u0165, \u017ee krit\u00e9riom pre automatiz\u00e1ciu \u00faloh pomocou RPA s\u00fa tie, ktor\u00e9:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">maj\u00fa vysok\u00fd po\u010det transakci\u00ed<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">pr\u00edstup k prenosu inform\u00e1ci\u00ed do viacer\u00fdch syst\u00e9mov<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">s\u00fa stabiln\u00e9 a nemenn\u00e9<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">s\u00fa jednoduch\u00e9, t. j. nevy\u017eaduj\u00fa si \u00fasudok, kreativitu a podobne<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">s\u00fa zalo\u017een\u00e9 na pravidl\u00e1ch a \u0161trukt\u00farovan\u00e9<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u010casto doch\u00e1dza k \u013eudsk\u00fdm chyb\u00e1m<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Zabezpe\u010d\u00ed optim\u00e1lnu n\u00e1vratnos\u0165 invest\u00edci\u00ed<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">sa opakuj\u00fa<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rob\u00ed sa to u\u017e dlho<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nevy\u017eaduj\u00fa \u013eudsk\u00fd z\u00e1sah<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">s\u00fa \u0161trukt\u00farovan\u00e9 a pracuj\u00fa s digit\u00e1lnymi \u00fadajmi<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"4_Testovanie_a_overovanie_skriptov\"><\/span><span style=\"font-weight: 400;\">4. Testovanie a overovanie skriptov<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Organiz\u00e1cia by nemala pokra\u010dova\u0165 v projekte bez spolo\u010dn\u00e9ho \u00fasilia IT odborn\u00edkov, obchodn\u00fdch odborn\u00edkov a extern\u00fdch zdrojov, ktor\u00e9 overuj\u00fa r\u00e1mec RPA. Hoci je proces testovania a overovania skriptov RPA nevyhnutn\u00fd na zabezpe\u010denie spr\u00e1vneho fungovania softv\u00e9rov\u00fdch botov, je tie\u017e ve\u013emi d\u00f4le\u017eit\u00e9 overi\u0165 limity pr\u00edstupu bota.  <\/span><span style=\"font-weight: 400;\">Ak je napr\u00edklad \u010dinnos\u0165 softv\u00e9rov\u00e9ho robota nerozoznate\u013en\u00e1 od \u010dinnosti \u010dloveka, je potrebn\u00e9 skript prepracova\u0165.  <\/span><span style=\"font-weight: 400;\">\u010eal\u0161\u00edm probl\u00e9mom, ktor\u00fd si vy\u017eiada prepracovanie, je, ak sa bot zap\u00e1ja do \u010dinnosti nad r\u00e1mec svojej ur\u010denej \u00falohy, napr\u00edklad pristupuje k citliv\u00fdm \u00fadajom, ktor\u00e9 nie s\u00fa potrebn\u00e9 na jeho \u00fa\u010del. Proces testovania a valid\u00e1cie RPA je jednoduch\u00fd, preto\u017ee zah\u0155\u0148a len od\u0161krtnutie procesu, ke\u010f bot \u00faspe\u0161ne prejde procesom &#8211; to s\u00fa:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Overenie funk\u010dnosti<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Funguje softv\u00e9rov\u00fd robot tak, ako m\u00e1? Pretek\u00e1 spr\u00e1vne cez ostatn\u00e9 syst\u00e9my?<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Overenie architekt\u00fary<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">M\u00e1 softv\u00e9r RPA potrebn\u00e9 aplik\u00e1cie, podporn\u00e9 n\u00e1stroje, konfigur\u00e1cie, posluch\u00e1\u010dov a infra\u0161trukt\u00faru?<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Overenie implement\u00e1cie<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Je pripraven\u00fd zvl\u00e1dnu\u0165 d\u00f4le\u017eit\u00e9 \u00falohy organiz\u00e1cie?<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Overovanie toto\u017enosti<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">M\u00e1 softv\u00e9rov\u00fd robot jedine\u010dn\u00fa identitu, ktor\u00e1 ho odli\u0161uje od \u010dloveka?<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Overovanie pr\u00edstupu k \u00fadajom<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">M\u00f4\u017ee softv\u00e9rov\u00fd bot pristupova\u0165 k \u00fadajom, ktor\u00e9 nie s\u00fa potrebn\u00e9 na jeho \u00falohu? Existuje napr\u00edklad z\u00e1znam v\u0161etk\u00fdch \u010dinnost\u00ed, ktor\u00e9 bot vykon\u00e1va?<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dodato\u010dn\u00e1 valid\u00e1cia<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Dodato\u010dn\u00e1 valid\u00e1cia znamen\u00e1 v\u0161etky ostatn\u00e9 kritick\u00e9 aspekty potrebn\u00e9 na \u00faspe\u0161n\u00e9 spustenie softv\u00e9rov\u00e9ho bota. Okrem toho by sa ka\u017ed\u00e1 dodato\u010dn\u00e1 valid\u00e1cia mala zaobera\u0165 mo\u017en\u00fdmi rizikami \u00faniku \u00fadajov a podvodov &#8211; ak ich u\u017e v\u00fdbor nezoh\u013eadnil.<\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Testovanie_skriptov_RPA\"><\/span><span style=\"font-weight: 400;\">Testovanie skriptov RPA<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Spolo\u010dnos\u0165 Gartner odpor\u00fa\u010da trojvrstvov\u00fd pr\u00edstup k testovaniu skriptov RPA: u\u017e\u00edvate\u013esk\u00e9 akcepta\u010dn\u00e9 testovanie, testovanie syst\u00e9movej integr\u00e1cie a jednotkov\u00e9 testovanie. Najsk\u00f4r v\u00fdvoj\u00e1r vykon\u00e1 testovanie jednotiek a potom testovanie integr\u00e1cie syst\u00e9mu, aby sa zabezpe\u010dila interoperabilita bota so s\u00fa\u010dasn\u00fdm syst\u00e9mom. Nakoniec je na vlastn\u00edkovi alebo pou\u017e\u00edvate\u013eovi, aby otestoval a akceptoval skript RPA.<\/span><span style=\"font-weight: 400;\">Vo v\u0161eobecnosti plat\u00ed, \u017ee softv\u00e9rov\u00fd robot, ktor\u00fd pre\u0161iel trojvrstvov\u00fdm testovan\u00edm, funguje elegantne t\u00fdm, \u017ee sleduje v\u00fdnimky a overuje ostatn\u00e9 v\u00fdpo\u010dtov\u00e9 jednotky s minim\u00e1lnym z\u00e1sahom \u010dloveka. Okrem toho by mal softv\u00e9r RPA prinies\u0165 dostato\u010dne vysok\u00fa n\u00e1vratnos\u0165 invest\u00edci\u00ed, aby bolo mo\u017en\u00e9 porovna\u0165 v\u00fdhody RPA.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Pouzivanie_RPA_s_umelou_inteligenciou_AI\"><\/span><span style=\"font-weight: 400;\">5. Pou\u017e\u00edvanie RPA s umelou inteligenciou (AI)<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u0160tvrt\u00e1 priemyseln\u00e1 revol\u00facia alebo priemysel 4.0 predstavuje s\u00fa\u010dasn\u00e9 obdobie rozsiahleho roz\u0161\u00edrenia modern\u00fdch technol\u00f3gi\u00ed a automatiza\u010dn\u00fdch n\u00e1strojov v podnikoch. Je zrejm\u00e9, \u017ee ke\u010f spolo\u010dnosti a organiz\u00e1cie aplikuj\u00fa strojov\u00e9 u\u010denie (ML) a umel\u00fa inteligenciu na softv\u00e9r RPA, zaznamenali v porovnan\u00ed so samotn\u00fdm softv\u00e9rom RPA roz\u0161\u00edren\u00fa funk\u010dnos\u0165 a zlep\u0161enie automatiz\u00e1cie svojich podnikov\u00fdch procesov.  <\/span><span style=\"font-weight: 400;\">Za\u010dlenenie ML a AI na zv\u00fd\u0161enie v\u00fdhod robotick\u00e9ho automatiza\u010dn\u00e9ho procesu \u010falej pom\u00e1ha pri rie\u0161en\u00ed be\u017en\u00fdch priemyseln\u00fdch v\u00fdziev, ako je rozhodovanie, identifik\u00e1cia modelov a anal\u00fdza \u00fadajov. In\u00fdmi slovami, pridan\u00edm strojov\u00e9ho u\u010denia a umelej inteligencie sa automatiz\u00e1cia zmenila z pr\u00edstupu zalo\u017een\u00e9ho na \u00fadajoch na pr\u00edstup k rozhodovaniu o obchodn\u00fdch procesoch.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ke\u010f\u017ee podnikov\u00e9 procesy pomaly vyu\u017e\u00edvaj\u00fa ML a AI so svojimi syst\u00e9mami RPA, tento trend inteligentnej automatiz\u00e1cie poukazuje na s\u00fa\u010dasn\u00fd vzostup hyperautomatiz\u00e1cie, discipl\u00edny pre podniky, ktor\u00e1 identifikuje, preveruje a automatizuje v\u0161etky procesy schopn\u00e9 automatiz\u00e1cie.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hlavn\u00fdm cie\u013eom spolo\u010dnosti Hyperautomation je pokra\u010dova\u0165 v raste bez prek\u00e1\u017eok.<\/span><span style=\"font-weight: 400;\">Hyperautomatiz\u00e1cia je \u010fal\u0161\u00edm krokom lep\u0161ie automatizovan\u00fdch postupov, ktor\u00e9 s\u00fa definovan\u00e9 kombin\u00e1ciou RPA, inteligentn\u00e9ho softv\u00e9ru BMP, umelej inteligencie, strojov\u00e9ho u\u010denia a anal\u00fdzy internetu vec\u00ed. Okrem toho spolo\u010dnos\u0165 Gartner vysvet\u013euje, \u017ee ke\u010f\u017ee v\u00e4\u010d\u0161ina podnikov pou\u017e\u00edva syst\u00e9my zalo\u017een\u00e9 na \u00fadajoch, ktor\u00e9 s\u00fa z h\u013eadiska aktu\u00e1lnych dostupn\u00fdch technol\u00f3gi\u00ed zastaran\u00e9, hyperautomatiz\u00e1cia je \u010fal\u0161ou digit\u00e1lnou f\u00e1zou pre podniky, ktor\u00e1 zv\u00fd\u0161i odolnos\u0165, \u0161k\u00e1lovate\u013enos\u0165 a zn\u00ed\u017ei n\u00e1klady. Spolo\u010dnos\u0165 Gartner preto predpoved\u00e1, \u017ee t\u00e1to discipl\u00edna dosiahne v roku 2022 trhov\u00fa hodnotu 596,6 miliardy USD.<\/span><\/p>\n<h2><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Preco_je_roboticka_automatizacia_procesov_RPA_prevratnou_technologiou\"><\/span><span style=\"font-weight: 400;\">Pre\u010do je robotick\u00e1 automatiz\u00e1cia procesov (RPA) prevratnou technol\u00f3giou?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"Why RPA (Robotic Process Automation)?\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/hqtVWi8Y9Xc?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Vo svete podnikania s\u00fa disrupt\u00edvne technol\u00f3gie inovat\u00edvne technol\u00f3gie, ktor\u00e9 za\u010d\u00ednaj\u00fa na najni\u017e\u0161ej \u00farovni, ale r\u00fdchlo prenikaj\u00fa na trh a \u00faplne menia fungovanie podniku. RPA je skuto\u010dne prevratn\u00e1 technol\u00f3gia. \u00daplne zmenil sp\u00f4sob, ak\u00fdm spolo\u010dnosti riadia svoje obchodn\u00e9 procesy, a to do takej miery, \u017ee je takmer nemo\u017en\u00e9, aby sa podnik vyhol RPA spolo\u010dnostiam, ak chce ma\u0165 \u0161ancu konkurova\u0165 svojim konkurentom.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mimo te\u00f3rie podnikania je disrupt\u00edvna technol\u00f3gia inovat\u00edvna technol\u00f3gia, ktor\u00e1 men\u00ed sp\u00f4sob fungovania jednotlivcov a in\u00fdch odvetv\u00ed. RPA ako disruptor ovplyvnil v\u0161etky tri oblasti: jednotlivcov, priemyseln\u00e9 odvetvia aj podniky.  <\/span><span style=\"font-weight: 400;\">Vplyv RPA na jednotlivca viedol k pozit\u00edvnym aj negat\u00edvnym v\u00fdsledkom. RPA napr\u00edklad pozit\u00edvne ovplyvnila \u00fa\u010dtovn\u00edkov t\u00fdm, \u017ee zv\u00fd\u0161ila efekt\u00edvnos\u0165 a kvalitu ich pracovn\u00e9ho za\u0165a\u017eenia a v\u00fdkazov. Okrem toho t\u00edto \u00fa\u010dtovn\u00edci za\u017eili aj zmenu rutiny, ke\u010f\u017ee RPA zr\u00fdchlila a zjednodu\u0161ila be\u017en\u00e9 \u00falohy, ako je napr\u00edklad zber \u00fadajov.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">RPA v\u0161ak z\u00e1rove\u0148 naru\u0161ila pohodlie niektor\u00fdch \u013eud\u00ed a vyvolala obavy z toho, \u017ee by im pr\u00e1cu mohli vzia\u0165 softv\u00e9rov\u00e9 roboty.  <\/span><span style=\"font-weight: 400;\">RPA nar\u00fa\u0161a organiz\u00e1cie predov\u0161etk\u00fdm t\u00fdm, \u017ee men\u00ed \u00falohy mana\u017ementu, obchodn\u00e9ho sektora a IT. Celkovo tento ru\u0161iv\u00fd faktor ovplyv\u0148uje po\u010det pracovn\u00edkov, \u010das ich pr\u00e1ce a potrebu zamestna\u0165 kvalifikovan\u00fdch pracovn\u00edkov softv\u00e9ru RPA. Vplyv na organiz\u00e1cie vyvol\u00e1va vy\u0161\u0161\u00ed dopyt po technicky kvalifikovan\u00fdch pracovn\u00edkoch a zni\u017euje n\u00e1klady na zamestn\u00e1vanie s\u00fa\u010dasn\u00fdch pracovn\u00edkov.<\/span><\/p>\n<h2><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Pre_ake_odvetvia_je_RPA_idealna\"><\/span><span style=\"font-weight: 400;\">Pre ak\u00e9 odvetvia je RPA ide\u00e1lna?  <\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"Overview of RPA 5: Industries Best Suited for RPA - Fall 2020 Prof. Abigail Zhang\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/_X926LYem5w?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p><iframe loading=\"lazy\" title=\"RPA Insiders:  What industries are not right for RPA?\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/FdIpXLDlZL0?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Bankovn\u00edctvo a finan\u010dn\u00edctvo boli jedn\u00fdm z prv\u00fdch odvetv\u00ed, ktor\u00e9 implementovali RPA do svojich syst\u00e9mov, a \u00faspech v oblasti RPA zaznamenali aj \u010fal\u0161ie odvetvia, ako napr\u00edklad pois\u0165ovn\u00edctvo, v\u00fdroba, verejn\u00e9 slu\u017eby, zdravotn\u00edctvo a telekomunik\u00e1cie.  <\/span><span style=\"font-weight: 400;\">Hoci prakticky ka\u017ed\u00e9 odvetvie, ktor\u00e9 chce automatizova\u0165 alebo napodobni\u0165 \u013eudsk\u00e9 \u010dinnosti s cie\u013eom dosiahnu\u0165 r\u00fdchlos\u0165 a presnos\u0165, by pravdepodobne malo prospech z robotick\u00e9ho softv\u00e9ru, pr\u00edpady ukazuj\u00fa, \u017ee RPA je hlavnou silou t\u00fdchto \u0161iestich odvetv\u00ed.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Odvetvie_1_Bankovnictvo_a_financie\"><\/span><span style=\"font-weight: 400;\"><strong>Odvetvie 1:<\/strong><\/span><a href=\"https:\/\/www.fintechfutures.com\/2019\/11\/case-study-on-bank-of-america-how-robots-help-serve-and-protect-the-bank\/\"><br \/>\n  <span style=\"font-weight: 400;\">Bankovn\u00edctvo a financie <\/span><br \/>\n<\/a> <span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">V roku 2016 ve\u013ek\u00e1 banka pou\u017eila svojho prv\u00e9ho robota na zv\u00fd\u0161enie efekt\u00edvnosti slu\u017eieb v oblasti konkurzov a zmier\u0148ovania str\u00e1t. Od za\u010diatku implement\u00e1cie banka roz\u0161\u00edrila svoj program na celkovo 22 robotov, hoci ich pou\u017e\u00edvanie obmedzila na \u00falohy a metroboty.  <\/span><span style=\"font-weight: 400;\">V kone\u010dnom d\u00f4sledku spolo\u010dnos\u0165 zaznamenala transform\u00e1ciu pomocou RPA v nieko\u013ek\u00fdch k\u013e\u00fa\u010dov\u00fdch oblastiach: oper\u00e1cie s pe\u0148a\u017en\u00fdmi transakciami v zahrani\u010d\u00ed, glob\u00e1lne platobn\u00e9 oper\u00e1cie, oper\u00e1cie z\u00e1kazn\u00edckeho servisu s\u00favisiace s hypotek\u00e1rnymi a kartov\u00fdmi spormi a servis vozidiel a hypot\u00e9k.<\/span><span style=\"font-weight: 400;\">Implement\u00e1cia RPA do procesov banky trvala od n\u00e1padu po realiz\u00e1ciu pribli\u017ene osemn\u00e1s\u0165 mesiacov a odvtedy u\u017e spolo\u010dnos\u0165 zaznamenala zlep\u0161enie konzistentnosti, r\u00fdchlosti a presnosti v ka\u017edej oblasti, v ktorej bola RPA implementovan\u00e1.  <\/span><span style=\"font-weight: 400;\">Banke sa podarilo dosiahnu\u0165 95 % pl\u00e1novan\u00fdch pr\u00ednosov v r\u00e1mci p\u00f4vodn\u00e9ho rozpo\u010dtu a skr\u00e1ti\u0165 priemern\u00fd \u010das potrebn\u00fd na vybavenie pr\u00edpadov z dvadsiatich min\u00fat na \u0161tyri min\u00faty. Podarilo sa im tie\u017e skr\u00e1ti\u0165 \u010das telefon\u00e1tov so z\u00e1kazn\u00edkmi a\u017e o 15 %, \u010do viedlo aj k zn\u00ed\u017eeniu po\u010dtu nad\u010dasov zamestnancov.  <\/span><span style=\"font-weight: 400;\">Vzh\u013eadom na pr\u00ednosy, ktor\u00e9 RPA prin\u00e1\u0161a, finan\u010dn\u00e1 spolo\u010dnos\u0165 pokra\u010duje v invest\u00edci\u00e1ch a zav\u00e1dzan\u00ed nov\u00fdch technol\u00f3gi\u00ed RPA vr\u00e1tane pokro\u010dilej\u0161\u00edch techn\u00edk.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Odvetvie_2_Poistenie_na_PZU\"><\/span><span style=\"font-weight: 400;\"><strong>Odvetvie 2:<\/strong><\/span><a href=\"https:\/\/inf.news\/en\/tech\/ad3f8aa4ede3a0ea5a297f2b1224f9e0.html\"><br \/>\n  <span style=\"font-weight: 400;\">Poistenie na PZU<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> <\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Ve\u013ek\u00e1 po\u013esk\u00e1 pois\u0165ov\u0148a s mili\u00f3nmi klientov bola \u010fal\u0161\u00edm prv\u00fdm implement\u00e1torom technol\u00f3gie RPA. Ke\u010f pois\u0165ov\u0148a z\u00e1pasila s personaliz\u00e1ciou a zlep\u0161ovan\u00edm z\u00e1kazn\u00edckej sk\u00fasenosti, po\u017eiadala o pomoc spolo\u010dnosti RPA.  <\/span><span style=\"font-weight: 400;\">V situ\u00e1cii tejto spolo\u010dnosti boli pre rie\u0161enie jej probl\u00e9mu ide\u00e1lne slu\u017eby robotickej automatiz\u00e1cie procesov, preto\u017ee spolo\u010dnos\u0165 mala \u013eudsk\u00e9 zdroje na poskytovanie personalizovan\u00fdch slu\u017eieb z\u00e1kazn\u00edkom, ale nemala na to \u010das. Spolo\u010dnos\u0165 preto najprv ur\u010dila, ktor\u00e9 procesy treba automatizova\u0165: back-office podporu a front-office podporu.  <\/span><span style=\"font-weight: 400;\">Prv\u00e1 in\u0161tal\u00e1cia RPA vyrie\u0161ila jej \u010dasov\u00e9 probl\u00e9my a umo\u017enila zamestnancom zv\u00fd\u0161i\u0165 v\u00fdkon a starostlivos\u0165, \u010do viedlo k v\u00e4\u010d\u0161ej spokojnosti z\u00e1kazn\u00edkov.<\/span><span style=\"font-weight: 400;\">Potom, ke\u010f sa RPA uk\u00e1zala ako \u00faspe\u0161n\u00e1, spolo\u010dnos\u0165 videla ve\u013ea pr\u00edle\u017eitost\u00ed na automatiz\u00e1ciu \u010fal\u0161\u00edch \u00faloh pr\u00e1ve preto, \u017ee je spolo\u010dnos\u0165ou v pois\u0165ovn\u00edctve. Subjekty v pois\u0165ovn\u00edctve maj\u00fa vo v\u0161eobecnosti mnoho rovnak\u00fdch procesov, ktor\u00e9 s\u00fa ide\u00e1lne na automatiz\u00e1ciu. V\u00e4\u010d\u0161ina pois\u0165ovn\u00ed napr\u00edklad vykon\u00e1va tieto \u00falohy: spracovanie poistn\u00fdch udalost\u00ed, predaj, upisovanie a audit.<\/span><span style=\"font-weight: 400;\">Pois\u0165ov\u0148a videla pr\u00edle\u017eitosti na automatiz\u00e1ciu svojho \u0161kodov\u00e9ho syst\u00e9mu, spracovania nehodov\u00fdch udalost\u00ed, v\u0161etk\u00fdch \u00fadajov, faktur\u00e1cie, hist\u00f3rie z\u00e1kazn\u00edkov a predbe\u017enej anal\u00fdzy pri poistn\u00fdch udalostiach po\u0161kodenia vozidla, \u00fahrady \u0161kody na vozidle a poistn\u00fdch udalostiach narodenia die\u0165a\u0165a.  <\/span><span style=\"font-weight: 400;\">Ke\u010f pois\u0165ov\u0148a roz\u0161\u00edrila svoje automatizovan\u00e9 procesy, odstr\u00e1nila \u013eudsk\u00e9 chyby a dosiahla 100 % presnos\u0165 pri opakuj\u00facich sa \u00faloh\u00e1ch, ako je napr\u00edklad zad\u00e1vanie \u00fadajov. Bohu\u017eia\u013e, \u010dastou chybou, ktorej sa priemyseln\u00e9 odvetvia dop\u00fa\u0161\u0165aj\u00fa po \u00faspe\u0161nej implement\u00e1cii RPA, je zanedb\u00e1vanie softv\u00e9rov\u00e9ho robota v domnen\u00ed, \u017ee bude ma\u0165 z automatizovan\u00fdch \u00faloh trval\u00fd \u00fa\u017eitok.  <\/span><span style=\"font-weight: 400;\">Jedn\u00fdm zo sp\u00f4sobov, ako spolo\u010dnos\u0165 zaznamenala \u010fal\u0161\u00ed rast a v\u00fdsledky RPA, bolo zameranie sa na expanziu. In\u00fdmi slovami, ke\u010f tieto spolo\u010dnosti videli v\u00fdhody automatiz\u00e1cie, pokra\u010dovali v roz\u0161irovan\u00ed softv\u00e9ru RPA na \u010fal\u0161ie \u00falohy.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Odvetvie_3_Vyroba_vo_vyrobnej_spolocnosti\"><\/span><span style=\"font-weight: 400;\"><strong>Odvetvie 3:<\/strong><\/span><a href=\"https:\/\/www.ijert.org\/research\/robotics-for-supply-chain-and-manufacturing-industries-and-future-it-holds-IJERTV8IS030062.pdf\"><br \/>\n  <span style=\"font-weight: 400;\">V\u00fdroba vo v\u00fdrobnej spolo\u010dnosti<\/span><br \/>\n<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Vyu\u017eitie RPA vo v\u00fdrobnom priemysle je vy\u010derp\u00e1vaj\u00face, ke\u010f\u017ee v\u00e4\u010d\u0161ina \u00faloh sa opakuje, je \u0161trukt\u00farovan\u00e1 a zalo\u017een\u00e1 na pravidl\u00e1ch. Napr\u00edklad na z\u00e1kladnej \u00farovni m\u00f4\u017eu v\u00fdrobn\u00e9 odvetvia automatizova\u0165 vy\u00fa\u010dtovanie materi\u00e1lu a predaja.  <\/span><span style=\"font-weight: 400;\">\u010eal\u0161\u00ed v\u00fdvoj softv\u00e9ru RPA na automatiz\u00e1ciu v\u00fdrobn\u00fdch \u00faloh zah\u0155\u0148a spracovanie objedn\u00e1vok, platieb, e-mailov, v\u00fdber dod\u00e1vate\u013eov, stav z\u00e1sielok a ponuku a dopyt. Cel\u00fd dod\u00e1vate\u013esk\u00fd re\u0165azec v\u00fdrobn\u00e9ho odvetvia sa ukazuje ako optim\u00e1lny pre RPA.  <\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"31_Spracovanie_objednavok_a_platby\"><\/span><span style=\"font-weight: 400;\">3.1 Spracovanie objedn\u00e1vok a platby<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Predt\u00fdm, ako v\u00fdrobn\u00e1 spolo\u010dnos\u0165 automatizovala spracovanie objedn\u00e1vok a platieb, spoliehala sa na papierov\u00e9 z\u00e1znamy transakci\u00ed a na \u013eud\u00ed, ktor\u00ed potvrdzovali objedn\u00e1vky a vyberali produkty. Po \u00faspe\u0161nej in\u0161tal\u00e1cii RPA softv\u00e9rov\u00fd robot vyber\u00e1 produkty, zaznamen\u00e1va transakcie a oznamuje pou\u017e\u00edvate\u013eovi dokon\u010den\u00fa objedn\u00e1vku r\u00fdchlej\u0161ie ako \u010dlovek.<\/span><span style=\"font-weight: 400;\">Potvrdenie dod\u00e1vate\u013ea znamenalo zd\u013ahav\u00fa pr\u00e1cu v\u00fdrobnej spolo\u010dnosti pri n\u00e1kupe tovaru. RPA men\u00ed pracovn\u00e9 za\u0165a\u017eenie a \u010das potrebn\u00fd na dokon\u010denie transakcie s predajcom, pri\u010dom jedin\u00fd potrebn\u00fd \u013eudsk\u00fd z\u00e1sah je po\u010das fyzickej interakcie.<\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"32_Riadenie_zasob\"><\/span><span style=\"font-weight: 400;\">3.2 Riadenie z\u00e1sob<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Vedenie aktu\u00e1lneho a komplexn\u00e9ho zoznamu z\u00e1sob je pre v\u00fdrobn\u00fa spolo\u010dnos\u0165 najstar\u0161ou a najjednoduch\u0161ou \u00falohou, ktor\u00fa vykon\u00e1va. Predt\u00fdm sa tieto \u010d\u00edsla museli zad\u00e1va\u0165 ru\u010dne do po\u010d\u00edta\u010da, na papier alebo na in\u00e9 m\u00e9dium. Teraz je nielen \u00farove\u0148 z\u00e1sob spolo\u010dnosti presn\u00e1 a aktu\u00e1lna, ale softv\u00e9rov\u00fd robot \u010dasom zhroma\u017e\u010fuje historick\u00e9 z\u00e1znamy o z\u00e1sob\u00e1ch.  <\/span><span style=\"font-weight: 400;\">Automatiza\u010dn\u00fd n\u00e1stroj poskytuje spolo\u010dnosti anal\u00fdzu predikcie jej z\u00e1sob s historick\u00fdmi \u00fadajmi.<\/span><\/p>\n<h4><span class=\"ez-toc-section\" id=\"33_Dalsie_ulohy_na_automatizaciu\"><\/span><span style=\"font-weight: 400;\">3.3 \u010eal\u0161ie \u00falohy na automatiz\u00e1ciu<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">V\u00fdrobn\u00e1 spolo\u010dnos\u0165 pou\u017e\u00edva \u013eud\u00ed na odpovedanie na ot\u00e1zky z\u00e1kazn\u00edkov t\u00fdkaj\u00face sa ich bal\u00edka. Automatiz\u00e1cia z\u00e1kazn\u00edckych dotazov automatick\u00fdm odosielan\u00edm potvrdzovac\u00edch e-mailov, kontrolou stavu a odpovedan\u00edm z\u00e1kazn\u00edkom odbreme\u0148uje \u013eudsk\u00e9 zdroje od manu\u00e1lnej kontroly stavu objedn\u00e1vky a zvy\u0161uje spokojnos\u0165 z\u00e1kazn\u00edkov.  <\/span><span style=\"font-weight: 400;\">Ke\u010f priemysel automatizuje cel\u00fd svoj dod\u00e1vate\u013esk\u00fd re\u0165azec, jedin\u00e9 z\u00e1sahy, ktor\u00e9 si vy\u017eaduj\u00fa \u013eudsk\u00fd \u00fasudok a spojenie s \u010dlovekom, s\u00fa potrebn\u00e9. Napr\u00edklad spolo\u010dnosti RPA nem\u00f4\u017eu udr\u017eiava\u0165 vz\u0165ahy s klientmi prostredn\u00edctvom osobn\u00fdch kontaktov.  <\/span><span style=\"font-weight: 400;\">Celkovo mo\u017eno kon\u0161tatova\u0165, \u017ee v\u00fdrobn\u00e9 spolo\u010dnosti v\u010faka \u00faspe\u0161nej in\u0161tal\u00e1cii RPA z\u00edskavaj\u00fa v\u00fdhody vypl\u00fdvaj\u00face zo zn\u00ed\u017eenia mzdov\u00fdch n\u00e1kladov a zlep\u0161enia celkovej prev\u00e1dzkovej efekt\u00edvnosti a presnosti.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Odvetvie_4_Ludske_zdroje\"><\/span><span style=\"font-weight: 400;\"><strong>Odvetvie 4:<\/strong><\/span><a href=\"https:\/\/www.shrm.org\/hr-today\/news\/hr-magazine\/spring2020\/pages\/robotic-process-automation-comes-to-hr.aspx\"><br \/>\n  <span style=\"font-weight: 400;\">\u013dudsk\u00e9 zdroje<\/span><br \/>\n<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u010eal\u0161ia pr\u00edpadov\u00e1 \u0161t\u00fadia poch\u00e1dza z ve\u013ekej spolo\u010dnosti, ktor\u00e1 za\u010dala vidie\u0165 potenci\u00e1lne v\u00fdhody RPA vo svojom oddelen\u00ed \u013eudsk\u00fdch zdrojov. Spolo\u010dnos\u0165 videla, ako RPA prospieva finan\u010dn\u00e9mu sektoru, a uvedomila si, \u017ee niektor\u00e9 z t\u00fdch ist\u00fdch manu\u00e1lnych \u00faloh zaberaj\u00fa \u010das a energiu zamestnancom HR.  <\/span><span style=\"font-weight: 400;\">Manu\u00e1lna \u00faloha, ktor\u00fa chcela spolo\u010dnos\u0165 automatizova\u0165, zah\u0155\u0148ala kombinovanie \u00fadajov o zamestnancoch z r\u00f4znych person\u00e1lnych syst\u00e9mov do jedn\u00e9ho zdroja. Predt\u00fdm museli zamestnanci tieto inform\u00e1cie kombinova\u0165 sami pomocou tabu\u013eky programu Excel, v ktorej ich ru\u010dne kontrolovali, a tento proces mohol trva\u0165 a\u017e 45 min\u00fat.  <\/span><span style=\"font-weight: 400;\">Ke\u010f oddelenie \u013eudsk\u00fdch zdrojov zaviedlo pilotn\u00fd program RPA, nov\u00e1 technol\u00f3gia dok\u00e1zala nielen odstr\u00e1ni\u0165 manu\u00e1lnu \u00falohu, ale umo\u017enila aj \u010dastej\u0161ie aktualizova\u0165 inform\u00e1cie o zamestnancoch.  <\/span><span style=\"font-weight: 400;\">Samozrejme, spolo\u010dnos\u0165 pokra\u010duje v hodnoten\u00ed toho, ako by technol\u00f3gia RPA mohla pom\u00f4c\u0165 in\u00fdm oblastiam jej person\u00e1lneho oddelenia vr\u00e1tane chatbotov, ktor\u00e9 m\u00f4\u017eu komunikova\u0165 s nov\u00fdmi uch\u00e1dza\u010dmi o zamestnanie alebo preverova\u0165 \u017eivotopisy a \u017eiadosti.  <\/span><span style=\"font-weight: 400;\">Podobn\u00e9 spolo\u010dnosti si za\u010dali bra\u0165 pr\u00edklad z tejto korpor\u00e1cie a vyu\u017e\u00edvaj\u00fa vlastn\u00e9 syst\u00e9my RPA na zasielanie pon\u00fak uch\u00e1dza\u010dom o zamestnanie, audit s\u00faborov \u00fadajov a dokonca aj na u\u013eah\u010denie registr\u00e1cie nov\u00fdch zamestnancov do zdravotn\u00e9ho pl\u00e1nu.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Odvetvie_5_Zdravotnictvo\"><\/span><span style=\"font-weight: 400;\"><strong>Odvetvie 5:<\/strong><\/span><a href=\"http:\/\/www.umsl.edu\/~lacitym\/OUWP022016Post.pdf\"><br \/>\n  <span style=\"font-weight: 400;\">Zdravotn\u00edctvo<\/span><br \/>\n<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Podobne ako podniky a pois\u0165ovne, aj zdravotn\u00edctvo sa zaober\u00e1 faktur\u00e1ciou, poh\u013ead\u00e1vkami a ot\u00e1zkami pacientov. Jedna holandsk\u00e1 spolo\u010dnos\u0165 p\u00f4sobiaca v oblasti zdravia a v\u00fd\u017eivy prijala RPA na automatiz\u00e1ciu svojich obchodn\u00fdch procesov.  <\/span><span style=\"font-weight: 400;\">Prv\u00e1 f\u00e1za implement\u00e1cie holandskej zdravotn\u00edckej spolo\u010dnosti zah\u0155\u0148ala automatiz\u00e1ciu finan\u010dn\u00fdch \u00faloh. Spolo\u010dnos\u0165 v\u0161ak musela najprv prepracova\u0165 proces automatiz\u00e1cie tak, aby sa do\u0148 zapojilo \u010do najmenej \u013eud\u00ed, preto\u017ee nechcela, aby softv\u00e9rov\u00fd robot dokon\u010dil krok a potom ho odovzdal zamestnancovi.  <\/span><span style=\"font-weight: 400;\">Po \u00faspechu korpor\u00e1cie v prvej f\u00e1ze spolo\u010dnos\u0165 naprogramovala \u010fal\u0161ie roboty RPA, aby bolo mo\u017en\u00e9 \u0161k\u00e1lova\u0165 \u010fal\u0161ie \u00falohy. V\u00fdsledkom je, \u017ee od j\u00fala 2016 do augusta 2016 spolo\u010dnos\u0165 \u00faspe\u0161ne automatizovala 25 \u00faloh, \u010do predstavuje 89 % manu\u00e1lnych funkci\u00ed.  <\/span><span style=\"font-weight: 400;\">Pr\u00ednosy RPA pre spolo\u010dnos\u0165 sp\u00f4sobili, \u017ee \u010das potrebn\u00fd na dokon\u010denie \u00faloh s\u00favisiacich s financiami sa skr\u00e1til z nieko\u013ek\u00fdch t\u00fd\u017ed\u0148ov na tri dni. Okrem toho spolo\u010dnos\u0165 zv\u00fd\u0161ila presnos\u0165, s\u00falad, dostupn\u00e9 pracovn\u00e9 hodiny a n\u00e1vratnos\u0165 invest\u00edci\u00ed.  <\/span><span style=\"font-weight: 400;\">Okrem tejto holandskej korpor\u00e1cie s\u00fa pr\u00edle\u017eitos\u0165ami RPA pre odvetvia p\u00f4sobiace v sektore zdravotn\u00edctva \u010dinnosti ako faktur\u00e1cia, r\u00fdchlej\u0161ie n\u00e1roky a platby, presn\u00e9 overovanie zdravotn\u00e9ho poistenia pacientov a zefekt\u00edvnenie platieb pacientov.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Odvetvie_6_Telekomunikacie\"><\/span><span style=\"font-weight: 400;\"><strong>Odvetvie 6:<\/strong> Telekomunik\u00e1cie  <\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">V inom pr\u00edklade britsk\u00fd poskytovate\u013e telekomunika\u010dn\u00fdch slu\u017eieb pou\u017eil RPA na roz\u0161\u00edrenie svojich back-office procesov, \u010d\u00edm sa \u00falohy stali spo\u013eahlivej\u0161\u00edmi, efekt\u00edvnej\u0161\u00edmi a presnej\u0161\u00edmi. V roku 2004 t\u00e1to telekomunika\u010dn\u00e1 spolo\u010dnos\u0165 presunula svoje back-office slu\u017eby do Indie prostredn\u00edctvom outsourcingu obchodn\u00fdch procesov (BPO).  <\/span><span style=\"font-weight: 400;\">Rast spolo\u010dnosti v\u0161ak \u010doskoro viedol k prev\u00e1dzkov\u00fdm a n\u00e1kladov\u00fdm probl\u00e9mom s BPO. Spolo\u010dnos\u0165 sa preto rozhodla rie\u0161i\u0165 tento probl\u00e9m pomocou RPA. Napriek tomu je pr\u00edpad RPA tejto spolo\u010dnosti jedine\u010dn\u00fd, preto\u017ee sa rozhodla implementova\u0165 RPA bez pomoci externej softv\u00e9rovej spolo\u010dnosti RPA.  <\/span><span style=\"font-weight: 400;\">Telekomunika\u010dn\u00e1 spolo\u010dnos\u0165 ur\u010dila \u00falohu back-office, ktor\u00fa chcela automatizova\u0165, a \u00faspe\u0161ne implementovala robotick\u00fd softv\u00e9r na automatiz\u00e1ciu pribli\u017ene 35 % svojich back-office \u010dinnost\u00ed.  <\/span><span style=\"font-weight: 400;\">V\u010faka \u00faspechu RPA sa spolo\u010dnos\u0165 roz\u0161\u00edrila a zv\u00fd\u0161ila po\u010det automatizovan\u00fdch transakci\u00ed na pribli\u017ene 400\/500 tis\u00edc mesa\u010dne. V\u00fdsledkom bolo zv\u00fd\u0161enie presnosti, produktivity, spokojnosti z\u00e1kazn\u00edkov a zn\u00ed\u017eenie prev\u00e1dzkov\u00fdch n\u00e1kladov telekomunika\u010dnej spolo\u010dnosti.  <\/span><span style=\"font-weight: 400;\">Vo v\u0161eobecnosti m\u00f4\u017ee telekomunika\u010dn\u00fd priemysel implementova\u0165 RPA do procesov, ako s\u00fa v\u00fdmeny SIM kariet, objedn\u00e1vky a kontroly kreditu, aby sa zv\u00fd\u0161il \u010das realiz\u00e1cie, flexibilita a efekt\u00edvnos\u0165.<\/span><\/p>\n<h2><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Ake_typy_procesov_su_vhodne_pre_roboticku_automatizaciu_procesov\"><\/span><span style=\"font-weight: 400;\">Ak\u00e9 typy procesov s\u00fa vhodn\u00e9 pre robotick\u00fa automatiz\u00e1ciu procesov?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"Which Processes Can Be Automated Using RPA - Top Use Cases\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/rUGC4vXpwc8?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Ka\u017ed\u00fd podnik, spolo\u010dnos\u0165 alebo organiz\u00e1cia, ktor\u00e1 m\u00e1 z\u00e1ujem automatizova\u0165 svoje procesy, mus\u00ed pochopi\u0165, ktor\u00e9 procesy RPA m\u00f4\u017ee a ktor\u00e9 nem\u00f4\u017ee automatizova\u0165. Av\u0161ak aj pri znalosti potenci\u00e1lne automatizovan\u00fdch procesov je st\u00e1le \u0165a\u017ek\u00e9 zabezpe\u010di\u0165, aby pou\u017e\u00edvatelia zvolili vhodn\u00e9 strat\u00e9gie.  <\/span><span style=\"font-weight: 400;\">Okrem toho, ak sa nevyber\u00fa vhodn\u00e9 procesy na automatiz\u00e1ciu, sp\u00f4sob\u00ed to finan\u010dn\u00e9 straty, menej ako optim\u00e1lne v\u00fdsledky a mo\u017enos\u0165 investova\u0165 do nespr\u00e1vneho rie\u0161enia. Po\u010fme si teda poveda\u0165, ak\u00e9 typy procesov s\u00fa optim\u00e1lne pre robotick\u00fa automatiz\u00e1ciu procesov?<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Procesy_zalozene_na_pravidlach\"><\/span><span style=\"font-weight: 400;\">1. Procesy zalo\u017een\u00e9 na pravidl\u00e1ch<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u00dalohy zalo\u017een\u00e9 na pravidl\u00e1ch s\u00fa jednoduch\u00e9; nem\u00f4\u017eu to by\u0165 procesy, ktor\u00e9 si vy\u017eaduj\u00fa \u013eudsk\u00fd \u00fasudok alebo interpret\u00e1ciu. Softv\u00e9r robota nerozumie nejednozna\u010dn\u00fdm v\u00fdrokom, tak\u017ee \u00faloha mus\u00ed by\u0165 logick\u00e1 s mal\u00fdmi alebo \u017eiadnymi zmenami alebo v\u00fdnimkami.  <\/span><span style=\"font-weight: 400;\">Napr\u00edklad zd\u013ahav\u00fd proces kop\u00edrovania a vkladania \u00fadajov je do ve\u013ekej miery zalo\u017een\u00fd na pravidl\u00e1ch, preto\u017ee tento proces je ve\u013emi jednoduch\u00fd, v\u010faka \u010domu je \u013eahko programovate\u013en\u00fd.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Vysoky_pocet_opakujucich_sa_transakcii\"><\/span><span style=\"font-weight: 400;\">2. Vysok\u00fd po\u010det opakuj\u00facich sa transakci\u00ed  <\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Cie\u013eom RPA je automatizova\u0165 mnoh\u00e9 \u00falohy r\u00fdchlej\u0161ie a presnej\u0161ie ako \u010dlovek. Aj ke\u010f je mo\u017en\u00e9 automatizova\u0165 procesy, ktor\u00e9 sa zvy\u010dajne vykon\u00e1vaj\u00fa raz za nieko\u013eko mesiacov, zameranie sa na transakcie s vysok\u00fdm objemom zabezpe\u010duje optim\u00e1lny v\u00fdkon s najv\u00e4\u010d\u0161\u00edmi pr\u00ednosmi.  <\/span><span style=\"font-weight: 400;\">Napr\u00edklad z\u00e1znamy o dod\u00e1vate\u013eskom a dopytovom re\u0165azci v\u00fdrobnej spolo\u010dnosti sa neust\u00e1le menia, \u010do si vy\u017eaduje \u010dast\u00e9 aktualiz\u00e1cie z\u00e1znamov o dod\u00e1vate\u013eskom re\u0165azci. \u00daloha v dod\u00e1vate\u013eskom re\u0165azci sa tie\u017e opakuje a zvy\u010dajne sa vykon\u00e1va mnohokr\u00e1t denne, \u010do z nej rob\u00ed vhodn\u00fa \u00falohu, ktor\u00e1 by mala prospech z RPA.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Zrele\"><\/span><span style=\"font-weight: 400;\">3. Zrel\u00e9<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Vyspel\u00e1 \u00faloha je proces, ktor\u00fd u\u017e nejak\u00fd \u010das existuje, tak\u017ee ho v\u00e4\u010d\u0161ina pracovn\u00edkov pozn\u00e1. To tie\u017e znamen\u00e1, \u017ee proces sa pravdepodobne zaka\u017ed\u00fdm dokon\u010d\u00ed rovnak\u00fdm sp\u00f4sobom.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Jednoducha_identifikacia_nakladov\"><\/span><span style=\"font-weight: 400;\">4. Jednoduch\u00e1 identifik\u00e1cia n\u00e1kladov  <\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Ak organiz\u00e1cia dok\u00e1\u017ee vypo\u010d\u00edta\u0165 s\u00fa\u010dasn\u00e9 n\u00e1klady vynalo\u017een\u00e9 na vykonanie \u00falohy, je jednoduch\u0161ie stanovi\u0165 n\u00e1klady v porovnan\u00ed s potenci\u00e1lnym pr\u00ednosom automatiz\u00e1cie. In\u00fdmi slovami, pr\u00e1ca, ktor\u00e1 si v minulosti vy\u017eadovala osem hod\u00edn \u013eudsk\u00fdch zdrojov, je \u013eahko kvantifikovate\u013en\u00e1, \u010do podnikom umo\u017e\u0148uje porovna\u0165 n\u00e1klady na materi\u00e1l a implement\u00e1ciu RPA m\u00ednus predpokladan\u00fd rast.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Strukturovane\"><\/span><span style=\"font-weight: 400;\">5. \u0160trukt\u00farovan\u00e9<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Procesy vhodn\u00e9 na automatiz\u00e1ciu s\u00fa jasne definovan\u00e9 a pou\u017e\u00edvaj\u00fa \u0161trukt\u00farovan\u00e9 \u00fadaje. \u0160trukt\u00farovan\u00e9 \u00fadaje s\u00fa kvantitat\u00edvne \u010d\u00edsla a hodnoty, ako napr\u00edklad datab\u00e1za obsahuj\u00faca adresy a \u010d\u00edsla kreditn\u00fdch kariet.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Transakcne\"><\/span><span style=\"font-weight: 400;\">6. Transak\u010dn\u00e9<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Transak\u010dn\u00e9 procesy s\u00fa procesy, ktor\u00e9 s\u00fa \u010dasto vystaven\u00e9 \u013eudsk\u00fdm chyb\u00e1m. Napr\u00edklad aktualiz\u00e1cia predajn\u00fdch objedn\u00e1vok v organiz\u00e1cii je transak\u010dn\u00e1 \u00faloha, ktor\u00e1 je ide\u00e1lna na automatiz\u00e1ciu.  <\/span><span style=\"font-weight: 400;\">Transak\u010dn\u00e9 \u00falohy s\u00fa hierarchicky ni\u017e\u0161ie ako ostatn\u00e9 procesy vo svete podnikania, ale st\u00e1le si vy\u017eaduj\u00fa maxim\u00e1lnu starostlivos\u0165, tak\u017ee s\u00fa ide\u00e1lne na automatiz\u00e1ciu.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_Malo_alebo_ziadne_vynimky\"><\/span><span style=\"font-weight: 400;\">7. M\u00e1lo alebo \u017eiadne v\u00fdnimky<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Tieto \u00falohy zvy\u010dajne znamenaj\u00fa, \u017ee bot m\u00f4\u017ee dokon\u010di\u0165 procesy s minimom v\u00fdnimiek. V\u00fdnimkou je situ\u00e1cia, ke\u010f by softv\u00e9rov\u00fd robot musel reagova\u0165 na nie\u010do neo\u010dak\u00e1van\u00e9. Nane\u0161\u0165astie, hoci automatiza\u010dn\u00e1 technol\u00f3gia dok\u00e1\u017ee zvl\u00e1dnu\u0165 v\u00fdnimky, nedok\u00e1\u017ee ich prija\u0165 ve\u013ea.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"8_Nie_je_komplexny\"><\/span><span style=\"font-weight: 400;\">8. Nie je komplexn\u00fd<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Softv\u00e9r RPA nedok\u00e1\u017ee zvl\u00e1dnu\u0165 zlo\u017eit\u00e9 \u00falohy, ako je subjekt\u00edvna sp\u00e4tn\u00e1 v\u00e4zba, bez pridania strojov\u00e9ho u\u010denia, umelej inteligencie alebo in\u00fdch inteligentn\u00fdch n\u00e1strojov. Ke\u010f\u017ee procesy vhodn\u00e9 pre RPA s\u00fa zalo\u017een\u00e9 na pravidl\u00e1ch, opakuj\u00fa sa a s\u00fa \u0161trukt\u00farovan\u00e9, \u00falohy vy\u017eaduj\u00face v\u00e4\u010d\u0161iu komplexnos\u0165 by pravdepodobne neboli na programe organiz\u00e1cie.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"9_Pristup_k_viacerym_systemom\"><\/span><span style=\"font-weight: 400;\">9. Pr\u00edstup k viacer\u00fdm syst\u00e9mom<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">V\u00fdhodou softv\u00e9ru RPA je, \u017ee ke\u010f sa bot pripoj\u00ed k s\u00fa\u010dasn\u00e9mu syst\u00e9mu organiz\u00e1cie, vytvor\u00ed ekosyst\u00e9m prepojen\u00fdch technol\u00f3gi\u00ed. In\u00fdmi slovami, procesy, ktor\u00e9 pristupuj\u00fa k mnoh\u00fdm r\u00f4znym syst\u00e9mom, poskytuj\u00fa optim\u00e1lne v\u00fdhody, preto\u017ee tieto \u00falohy zvy\u010dajne ved\u00fa k \u013eudsk\u00fdm chyb\u00e1m a nekonzistentn\u00fdm v\u00fdsledkom.<\/span><\/p>\n<h2><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Preco_sa_v_sucasnosti_zameriava_pozornost_na_roboticku_automatizaciu_procesov\"><\/span><span style=\"font-weight: 400;\">Pre\u010do sa v s\u00fa\u010dasnosti zameriava pozornos\u0165 na robotick\u00fa automatiz\u00e1ciu procesov?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6799\" src=\"https:\/\/www.zaptest.com\/wp-content\/uploads\/2022\/03\/Robotic-Process-Automation-why-is-it-important-scaled.jpeg\" alt=\"Robotick\u00e1 automatiz\u00e1cia procesov - pre\u010do je d\u00f4le\u017eit\u00e1\" width=\"741\" height=\"494\"><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Od vzniku World Wide Webu sa automatiz\u00e1cia pracovn\u00fdch postupov stala d\u00f4le\u017eitou v podnikoch, organiz\u00e1ci\u00e1ch a firm\u00e1ch. Zavedenie robotickej automatiz\u00e1cie procesov vo svete zmenilo sp\u00f4sob fungovania firiem a stalo sa pre ne n\u00e1strojom na prekonanie konkurencie.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hoci sa RPA za\u010dala pou\u017e\u00edva\u0165 v roku 2000, jej popularita vzr\u00e1stla a\u017e v roku 2017, \u010do znamenalo, \u017ee RPA sa stala prevratnou technol\u00f3giou. So vstupom sveta do priemyslu 4.0 si \u010fal\u0161\u00ed pokrok v mo\u017enostiach technol\u00f3gi\u00ed RPA udr\u017eal popularitu automatiza\u010dn\u00e9ho softv\u00e9ru na trhu.  <\/span><span style=\"font-weight: 400;\">Priemyseln\u00e9 odvetvia t\u00fa\u017eia po lep\u0161ej a r\u00fdchlej\u0161ej automatiza\u010dnej technol\u00f3gii, aby mohli s ka\u017ed\u00fdm \u010fal\u0161\u00edm rokom napredova\u0165 vo svojich procesoch. S\u00fa\u010dasn\u00e9 zameranie na spolo\u010dnosti RPA bude teda v\u017edy prevl\u00e1da\u0165, pokia\u013e trhom neotrasie nov\u00fd naru\u0161ite\u013e. Aby v\u0161ak mnoh\u00e9 odvetvia mohli uspie\u0165, musia vedie\u0165, kde RPA bola, \u010d\u00edm je dnes a kam smeruje.  <\/span><span style=\"font-weight: 400;\">Nasledovan\u00edm <\/span><a href=\"https:\/\/emtemp.gcom.cloud\/ngw\/globalassets\/en\/publications\/documents\/2022-gartner-top-strategic-technology-trends-ebook.pdf\"><br \/>\n  <span style=\"font-weight: 400;\">technologick\u00e9 trendy spolo\u010dnosti Gartner na rok 2022<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">, hyperautomatiz\u00e1cia je \u010fal\u0161ou f\u00e1zou automatiz\u00e1cie, preto\u017ee svet sa v s\u00fa\u010dasnosti zameriava na d\u00e1ta, kybernetick\u00fa bezpe\u010dnos\u0165, umel\u00fa inteligenciu, inteligentn\u00e9 n\u00e1stroje, auton\u00f3mne syst\u00e9my a generat\u00edvnu umel\u00fa inteligenciu.<\/span><\/p>\n<h2><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"AI_vs_RPA_%E2%80%93_pochopenie_rozdielov_a_spolocnych_znakov\"><\/span><span style=\"font-weight: 400;\">AI vs. RPA &#8211; pochopenie rozdielov a spolo\u010dn\u00fdch znakov<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"The Difference Between Robotic Process Automation, Machine Learning, and Artificial Intelligence\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/4OIHp3D6DyA?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Umel\u00e1 inteligencia kedysi p\u00f4sobila v \u00faplne inom odvetv\u00ed ako RPA, ale \u010doraz viac sa implementuje do softv\u00e9ru RPA s cie\u013eom roz\u0161\u00edri\u0165 schopnosti softv\u00e9rov\u00e9ho robota.  <\/span><span style=\"font-weight: 400;\">Umel\u00e1 inteligencia je pokro\u010dil\u00e1 technol\u00f3gia schopn\u00e1 predv\u00edda\u0165, u\u010di\u0165 sa a ch\u00e1pa\u0165 \u013eudsk\u00e9 kognit\u00edvne procesy. Ke\u010f sa RPA skombinuje s umelou inteligenciou, e\u0161te viac sa zv\u00fd\u0161ia v\u00fdhody automatiza\u010dn\u00e9ho softv\u00e9ru a pridaj\u00fa sa \u010fal\u0161ie analytick\u00e9 funkcie, ktor\u00e9 zv\u00fd\u0161ia spokojnos\u0165 z\u00e1kazn\u00edkov, bezpe\u010dnos\u0165, presnos\u0165 a mnoh\u00e9 \u010fal\u0161ie.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">RPA sama o sebe nie je inteligentn\u00e1, \u010do znamen\u00e1, \u017ee nedok\u00e1\u017ee pochopi\u0165 zlo\u017eit\u00e9 procesy, ktor\u00e9 si vy\u017eaduj\u00fa \u00fasudok alebo interpret\u00e1ciu. Hoci umel\u00e1 inteligencia nemus\u00ed nevyhnutne poskytova\u0165 inform\u00e1cie, ktor\u00e9 m\u00f4\u017eu pom\u00f4c\u0165 pri rozhodovan\u00ed, preto\u017ee vhodn\u00e9 procesy musia by\u0165 e\u0161te dobre definovan\u00e9 a vyzret\u00e9, funguje ako prostriedok na zv\u00fd\u0161enie pr\u00ednosu, ktor\u00fd umo\u017e\u0148uje e\u0161te v\u00e4\u010d\u0161iu optimaliz\u00e1ciu v\u00fdkonu.<\/span><\/p>\n<h2><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"RPA_vs_inteligentna_automatizacia_%E2%80%93_pochopenie_rozdielov_a_spolocnych_znakov\"><\/span><span style=\"font-weight: 400;\">RPA vs. inteligentn\u00e1 automatiz\u00e1cia &#8211; pochopenie rozdielov a spolo\u010dn\u00fdch znakov<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"What is Intelligent Automation? | RPA and IA\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/JrQg8pjQ3w0?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Zatia\u013e \u010do robotick\u00e1 automatiz\u00e1cia procesov (RPA) je softv\u00e9rov\u00fd n\u00e1stroj pou\u017e\u00edvan\u00fd na vykon\u00e1vanie opakuj\u00facich sa \u00faloh bez \u013eudsk\u00e9ho z\u00e1sahu, inteligentn\u00e1 automatiz\u00e1cia (IA) sp\u00e1ja umel\u00fa inteligenciu (AI) a strojov\u00e9 u\u010denie s RPA. Tieto kombinovan\u00e9 zdroje pom\u00e1haj\u00fa podnikom zni\u017eova\u0165 n\u00e1klady, zvy\u0161ova\u0165 produktivitu a presnos\u0165, skracova\u0165 \u010das realiz\u00e1cie a plni\u0165 po\u017eiadavky.  <\/span><span style=\"font-weight: 400;\">Vy\u017eaduje si viacero strojov a automatizovan\u00fdch n\u00e1strojov na dosiahnutie po\u017eadovan\u00e9ho v\u00fdsledku pridan\u00edm aspektu &#8222;inteligencie&#8220;, ktor\u00fd pom\u00e1ha \u013eu\u010fom robi\u0165 spr\u00e1vne rozhodnutia bez toho, aby sa spoliehali len na rozum, obozretnos\u0165 a predikt\u00edvnu anal\u00fdzu.<\/span><\/p>\n<h2><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Buducnost_RPA_hyperautomatizacia_a_inteligentna_automatizacia_procesov\"><\/span><span style=\"font-weight: 400;\">Bud\u00facnos\u0165 RPA: hyperautomatiz\u00e1cia a inteligentn\u00e1 automatiz\u00e1cia procesov<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"What is Hyperautomation?\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/n8PlWFsrFlM?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Bud\u00facnos\u0165ou RPA je hyperautomatiz\u00e1cia a inteligentn\u00e1 automatiz\u00e1cia procesov. Hoci procesn\u00fd pr\u00edstup RPA zn\u00e1\u0161a systematick\u00e9 chyby, bez mechanickej zlo\u017eky RPA by neexistovali pokro\u010dilej\u0161ie a komplexnej\u0161ie n\u00e1stroje.  <\/span><span style=\"font-weight: 400;\">Spolo\u010dnos\u0165 Gartner zaviedla pojem hyperautomatiz\u00e1cia ako jeden zo svojich &#8222;strategick\u00fdch technologick\u00fdch trendov&#8220; na rok 2022. Podrobnej\u0161ie,  <\/span><a href=\"https:\/\/www.gartner.com\/en\/information-technology\/insights\/top-technology-trends\/top-technology-trends-ebook\"><br \/>\n  <span style=\"font-weight: 400;\">Gartner<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">Cie\u013eom spolo\u010dnosti Gartner je pom\u00f4c\u0165 optimalizova\u0165 a ur\u00fdchli\u0165 rast organiz\u00e1ci\u00ed prostredn\u00edctvom digitalizovan\u00fdch rie\u0161en\u00ed. <\/span> <\/p>\n<p><span style=\"font-weight: 400;\">Inteligentn\u00e1 automatiz\u00e1cia (IA) sp\u00e1ja umel\u00fa inteligenciu (AI) a strojov\u00e9 u\u010denie s RPA, aby pomohla podnikom zn\u00ed\u017ei\u0165 n\u00e1klady, zv\u00fd\u0161i\u0165 produktivitu a presnos\u0165, skr\u00e1ti\u0165 \u010das realiz\u00e1cie a splni\u0165 po\u017eiadavky.<\/span><\/p>\n<p><iframe loading=\"lazy\" title=\"Intelligent Automation - Way Beyond RPA\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/WdalscF0MQI?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">Zatia\u013e \u010do hyperautomatiz\u00e1cia pos\u00fava IA o krok \u010falej ako komplexn\u00fa met\u00f3du prostredn\u00edctvom strojov\u00e9ho u\u010denia, AI a in\u00e9ho softv\u00e9ru riadi v\u0161etky procesy inteligentnej\u0161ie a efekt\u00edvnej\u0161ie. Hlavn\u00fd rozdiel spo\u010d\u00edva v tom, \u017ee hyperautomatiz\u00e1cia zah\u0155\u0148a IA a RPA na vytvorenie komplexn\u00fdch a kognit\u00edvnych syst\u00e9mov na automatiz\u00e1ciu \u00faloh.<\/span><\/p>\n<p><iframe loading=\"lazy\" title=\"2019-16 The Future of Process Automation: Leveraging RPA &amp; AI\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/SZxaGBSrGWM?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">\u00daspech hyperautomatiz\u00e1cie z\u00e1vis\u00ed od umelej inteligencie a ML pri vytv\u00e1ran\u00ed hrom\u00e1d replikovan\u00fdch \u00fadajov, inak naz\u00fdvan\u00fdch &#8222;digit\u00e1lne dvoj\u010dat\u00e1&#8220;. \u00daspech z\u00e1vis\u00ed aj od interoperabiln\u00e9ho hardv\u00e9ru, \u010do si vy\u017eaduje vybudovanie ekosyst\u00e9mu technol\u00f3gi\u00ed prostredn\u00edctvom strojov, ktor\u00e9 sa dok\u00e1\u017eu &#8222;prisp\u00f4sobi\u0165 zmen\u00e1m hardv\u00e9ru s minim\u00e1lnym z\u00e1sahom pou\u017e\u00edvate\u013ea&#8220;, tzv.  <\/span><a href=\"https:\/\/docs.microsoft.com\/en-us\/windows-hardware\/drivers\/kernel\/introduction-to-plug-and-play\"><br \/>\n  <span style=\"font-weight: 400;\">Plug-and-Play<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> (PnP).<\/span><span style=\"font-weight: 400;\">Ako sa \u00fadaje st\u00e1vaj\u00fa komplexnej\u0161\u00edmi, pripojen\u00e1 sie\u0165 a inteligentn\u00e9 n\u00e1stroje hyperautomatizovan\u00e9ho syst\u00e9mu sa u\u010dia sam\u00e9 od seba, \u010d\u00edm sa postupne samoreguluj\u00fa a automatizuj\u00fa.<\/span><\/p>\n<h2><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"RPA_a_kognitivna_vypoctova_technika\"><\/span><span style=\"font-weight: 400;\">RPA a kognit\u00edvna v\u00fdpo\u010dtov\u00e1 technika<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"Cognitive-Enabled RPA: How Bots Learn from Mistakes\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/F1G5rP03410?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Mnoh\u00ed si kognit\u00edvnu informatiku zamie\u0148aj\u00fa s umelou inteligenciou (AI) kv\u00f4li jej dizajnu, av\u0161ak kognit\u00edvna informatika je v skuto\u010dnosti podkateg\u00f3riou AI. Okrem toho kognit\u00edvna v\u00fdpo\u010dtov\u00e1 technika m\u00f4\u017ee zlep\u0161i\u0165 technol\u00f3giu RPA, preto\u017ee dok\u00e1\u017ee spracova\u0165 ve\u013ek\u00e9 mno\u017estvo \u00fadajov, \u010do m\u00f4\u017ee organiz\u00e1ci\u00e1m pom\u00f4c\u0165 prij\u00edma\u0165 rozhodnutia na z\u00e1klade \u00fadajov.  <\/span><span style=\"font-weight: 400;\">Hoci umel\u00e1 inteligencia podobne zvy\u0161uje v\u00fdhody RPA, na rozdiel od umelej inteligencie si kognit\u00edvna v\u00fdpo\u010dtov\u00e1 technika st\u00e1le vy\u017eaduje \u013eudsk\u00fd z\u00e1sah. Okrem toho sa dok\u00e1\u017ee prisp\u00f4sobi\u0165 zmen\u00e1m, ale nedok\u00e1\u017ee poskytn\u00fa\u0165 rie\u0161enie pre osoby s rozhodovacou pr\u00e1vomocou ako AI.  <\/span><span style=\"font-weight: 400;\">RPA s podporou kognit\u00edvnych v\u00fdpo\u010dtov\u00fdch technol\u00f3gi\u00ed m\u00f4\u017ee pom\u00f4c\u0165 pracovn\u00edkom s rozhodovac\u00edmi pr\u00e1vomocami lep\u0161ie pochopi\u0165 a vidie\u0165 vzory z ve\u013ek\u00e9ho mno\u017estva inform\u00e1ci\u00ed prostredn\u00edctvom \u0161trukt\u00farovan\u00fdch a ne\u0161trukt\u00farovan\u00fdch \u00fadajov.<\/span><\/p>\n<h2><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"Vplyv_Sucasnost_a_buducnost_RPA_na_zamestnanost_Kde_RPA_uz_nahradza_ludi_a_kde_zatial_nie\"><\/span><span style=\"font-weight: 400;\">Vplyv: S\u00fa\u010dasnos\u0165 a bud\u00facnos\u0165 RPA na zamestnanos\u0165: Kde RPA u\u017e nahr\u00e1dza \u013eud\u00ed a kde (zatia\u013e) nie<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"RPA software: A threat to our jobs?  | Robotic Process Automation Explained\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/UAYM_TK0n6g?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Ako vieme, \u00faspe\u0161n\u00e1 implement\u00e1cia technol\u00f3gie RPA si vy\u017eaduje zmenu \u00faloh a zodpovednost\u00ed v r\u00e1mci organiza\u010dnej \u0161trukt\u00fary. Ako v\u0161ak s\u00fa\u010dasn\u00e9 schopnosti a v\u00fdkonnos\u0165 RPA nahr\u00e1dzaj\u00fa \u013eud\u00ed?<\/span><span style=\"font-weight: 400;\">RPA u\u017e teraz nahr\u00e1dza \u013eud\u00ed pri vykon\u00e1van\u00ed v\u0161edn\u00fdch, opakuj\u00facich sa \u00faloh, \u010d\u00edm sa zamestnancom uvo\u013e\u0148uje cenn\u00fd \u010das na kreat\u00edvnej\u0161iu, intelektu\u00e1lnej\u0161iu a d\u00f4le\u017eitej\u0161iu pr\u00e1cu. V s\u00fa\u010dasnosti teda RPA nahr\u00e1dza \u013eudsk\u00fa pr\u00e1cu, ako je zad\u00e1vanie \u00fadajov a audit.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Softv\u00e9rov\u00ed roboti m\u00f4\u017eu tie\u017e obmedzi\u0165 mno\u017estvo pr\u00e1ce vy\u017eadovanej od zamestnanca t\u00fdm, \u017ee nakonfiguruj\u00fa softv\u00e9r tak, aby fungoval sk\u00f4r ako asistent ne\u017e ako n\u00e1hrada procesu. To v\u0161ak op\u00e4\u0165 plat\u00ed pre s\u00fa\u010dasn\u00e9 inteligentn\u00e9 automatiza\u010dn\u00e9 syst\u00e9my, konkr\u00e9tne pre \u00falohy, ktor\u00e9 si vy\u017eaduj\u00fa vysoko technick\u00e9 schopnosti pracovn\u00edka a soci\u00e1lne, \u013eudsk\u00e9 zru\u010dnosti.  <\/span><span style=\"font-weight: 400;\">Mnoh\u00e9 podniky v\u0161ak maj\u00fa automatiza\u010dn\u00e9 syst\u00e9my neschopn\u00e9 automatizova\u0165 zlo\u017eit\u00e9, kognit\u00edvne a meniace sa procesy, tak\u017ee RPA ako \u00fapln\u00e1 n\u00e1hrada \u013eudskej pr\u00e1ce e\u0161te len pr\u00edde.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bud\u00facnos\u0165 RPA by mohla automatizova\u0165 v\u00e4\u010d\u0161inu podnikov\u00fdch procesov, \u010do by v kone\u010dnom d\u00f4sledku mohlo nahradi\u0165 mnoh\u00e9 \u013eudsk\u00e9 pracovn\u00e9 miesta. S rast\u00facou inteligenciou softv\u00e9rov\u00fdch robotov sa preto zvy\u0161uje aj \u00farove\u0148 \u00fazkosti \u013eud\u00ed.  <\/span><span style=\"font-weight: 400;\">Mnoh\u00ed technologick\u00ed a obchodn\u00ed analytici predpovedaj\u00fa, \u017ee s rozvojom automatiza\u010dn\u00e9ho softv\u00e9ru na inteligentn\u00fa, auton\u00f3mnu technol\u00f3giu so schopnos\u0165ou rozhodova\u0165 na z\u00e1klade \u00fasudku u\u017e mnoh\u00e9 pracovn\u00e9 miesta nebud\u00fa vy\u017eadova\u0165 \u013eud\u00ed. Napr\u00edklad  <\/span><span style=\"font-weight: 400;\">Journal of Strategic Information Systems 29<\/span><span style=\"font-weight: 400;\">  uviedol, \u017ee pod\u013ea niektor\u00fdch vedcov automatiz\u00e1cia do roku 2033 nahrad\u00ed 47 % pracovn\u00fdch miest v USA.  <\/span><span style=\"font-weight: 400;\">Okrem toho, ke\u010f\u017ee RPA sa \u010doraz viac sp\u00e1ja s umelou inteligenciou a in\u00fdmi inteligentn\u00fdmi n\u00e1strojmi, \u013eudia nebud\u00fa schopn\u00ed konkurova\u0165 softv\u00e9rov\u00fdm robotom, tak\u017ee automatiz\u00e1cia veden\u00e1 umelou inteligenciou bude pre mnoh\u00e9 organiz\u00e1cie lep\u0161ou vo\u013ebou.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ak inteligentn\u00e1 automatiz\u00e1cia v bud\u00facnosti pravdepodobne nahrad\u00ed v\u00e4\u010d\u0161inu \u013eud\u00ed, ak\u00e9 pracovn\u00e9 miesta nahrad\u00ed?  <\/span><span style=\"font-weight: 400;\">V podstate v\u0161etky pracovn\u00e9 miesta, ktor\u00e9 je mo\u017en\u00e9 automatizova\u0165, bud\u00fa \u00faplne nahraden\u00e9 robotick\u00fdm softv\u00e9rom. Napr\u00edklad mnoh\u00e9 procesy dokon\u010den\u00e9  <\/span><a href=\"https:\/\/www.shrm.org\/hr-today\/news\/hr-magazine\/spring2020\/pages\/robotic-process-automation-comes-to-hr.aspx\"><span style=\"font-weight: 400;\">\u013dudsk\u00e9 zdroje (HR)<\/span><\/a><span style=\"font-weight: 400;\">  s\u00fa schopn\u00e9 automatiz\u00e1cie a potreba \u013eud\u00ed na vykon\u00e1vanie t\u00fdchto \u00faloh by sa mohla sta\u0165 zastaranou. Person\u00e1lna pr\u00e1ca si v\u0161ak vy\u017eaduje \u013eudsk\u00e9 soci\u00e1lne zru\u010dnosti a em\u00f3cie; tento faktor by softv\u00e9rov\u00ed roboti mohli pom\u00f4c\u0165 posilni\u0165, ale nie nevyhnutne \u00faplne nahradi\u0165.  <\/span><\/p>\n<h2><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Ako_RPA_vytlaca_outsourcing\"><\/span><span style=\"font-weight: 400;\">Ako RPA vytl\u00e1\u010da outsourcing<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"How Robotic Process Automation and Artificial Intelligence Will Change Outsourcing\" width=\"1080\" height=\"810\" src=\"https:\/\/www.youtube.com\/embed\/d0Z9oo39DvU?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Hlavn\u00fdm odvetv\u00edm, ktor\u00e9 technol\u00f3gia RPA naru\u0161ila, je odvetvie outsourcingu podnikov\u00fdch procesov (BPO). Kedysi bolo be\u017en\u00e9, \u017ee spolo\u010dnosti, firmy a podniky zad\u00e1vali procesy front-to-back-office do in\u00fdch kraj\u00edn, aby vyu\u017eili v\u00fdhody lacnej\u0161ej pracovnej sily a efekt\u00edvnosti.<\/span><span style=\"font-weight: 400;\">RPA \u00faplne vytl\u00e1\u010da poskytovate\u013eov outsourcingu a BPO, preto\u017ee administrat\u00edvne procesy s vysok\u00fdm objemom s\u00fa presne tie \u00falohy, na ktor\u00e9 je softv\u00e9r RPA ur\u010den\u00fd. Okrem toho mnoh\u00e9 podniky, ktor\u00e9 outsourcuj\u00fa svoje back office a komplexn\u00e9 procesy, na\u010falej zn\u00e1\u0161aj\u00fa vy\u0161\u0161ie n\u00e1klady, preto\u017ee mzdy v in\u00fdch krajin\u00e1ch sa zvy\u0161uj\u00fa.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pou\u017eitie robotick\u00e9ho softv\u00e9ru na automatiz\u00e1ciu t\u00fdchto procesov v\u00fdrazne zni\u017euje n\u00e1klady na outsourcing \u013eudsk\u00fdch zdrojov, tak pre\u010do by spolo\u010dnosti neinvestovali do RPA?  <\/span><span style=\"font-weight: 400;\">Zatia\u013e \u010do poskytovatelia BPO s\u00fa s rastom trhu RPA do zna\u010dnej miery zastaral\u00ed, poskytovatelia slu\u017eieb m\u00f4\u017eu implementova\u0165 RPA do svojho modelu, aby sa to nestalo.<\/span><\/p>\n<h2><\/h2>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Celkovy_vplyv_RPA_na_spolocnost\"><\/span><span style=\"font-weight: 400;\">Celkov\u00fd vplyv RPA na spolo\u010dnos\u0165<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-4163\" src=\"https:\/\/www.zaptest.com\/wp-content\/uploads\/2022\/03\/factory-workers-working-production-line.jpg\" alt=\"vplyv RPA na spolo\u010dnos\u0165\" width=\"476\" height=\"318\"><\/p>\n<p><span style=\"font-weight: 400;\">Ke\u010f sa povie robotick\u00e1 automatiz\u00e1cia procesov, mnoh\u00ed si predstavia fyzick\u00e9ho robota naprogramovan\u00e9ho na vykon\u00e1vanie \u010dinnost\u00ed, ktor\u00e9 nahr\u00e1dzaj\u00fa procesy vykon\u00e1van\u00e9 \u013eu\u010fmi.  <\/span><span style=\"font-weight: 400;\">Ako v\u0161ak mnoh\u00ed zis\u0165uj\u00fa, RPA nie je skuto\u010dn\u00fd robot; je to programovate\u013en\u00fd softv\u00e9r, ktor\u00fd sa pou\u017e\u00edva na vykon\u00e1vanie opakuj\u00facich sa \u0161trukt\u00farovan\u00fdch \u00faloh r\u00fdchlej\u0161ie a s v\u00e4\u010d\u0161ou presnos\u0165ou, ne\u017e je to mo\u017en\u00e9 v \u013eudsk\u00fdch sil\u00e1ch.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Celkovo je vplyv RPA na spolo\u010dnos\u0165 preva\u017ene pozit\u00edvny, preto\u017ee umo\u017e\u0148uje zamestnancom venova\u0165 viac \u010dasu hodnotnej pr\u00e1ci namiesto v\u0161edn\u00e9ho kop\u00edrovania a vkladania.  <\/span><span style=\"font-weight: 400;\">Ke\u010f svet vst\u00fapil do 4. priemyselnej revol\u00facie, roz\u0161\u00edril sa strach z toho, \u017ee ho ovl\u00e1dnu roboti, \u010do sa objavuje najm\u00e4 v hollywoodskych filmoch. Najm\u00e4 v pr\u00edpade RPA sa mnoh\u00ed zamestnanci ob\u00e1vali, \u017ee ich nahradia roboty, ale v\u00e4\u010d\u0161inou to tak nebolo.  <\/span><span style=\"font-weight: 400;\">In\u00fdmi slovami, mnoh\u00e9 organiz\u00e1cie, ktor\u00e9 \u00faspe\u0161ne implementovali RPA, zistili, \u017ee automatiz\u00e1cia podporuje vy\u0161\u0161iu produktivitu zamestnancov, a to bu\u010f t\u00fdm, \u017ee ich odbreme\u0148uje od zd\u013ahav\u00fdch procesov, alebo t\u00fdm, \u017ee im umo\u017e\u0148uje r\u00fdchlej\u0161ie dokon\u010di\u0165 postupy pomocou robotick\u00e9ho asistenta.  <\/span><span style=\"font-weight: 400;\">S rast\u00facou inteligenciou RPA by sa v\u0161ak celkov\u00fd pozit\u00edvny vplyv RPA na spolo\u010dnos\u0165 mohol zmeni\u0165, ak by hrozilo, \u017ee niektor\u00e9 pracovn\u00e9 miesta bud\u00fa zastaran\u00e9.<\/span><\/p>\n<h2><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"Prakticky_priklad_RPA\"><\/span><span style=\"font-weight: 400;\">Praktick\u00fd pr\u00edklad RPA<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Existuje mnoho \u00faspe\u0161n\u00fdch pr\u00edbehov organiz\u00e1ci\u00ed, ktor\u00e9 implementovali slu\u017eby robotickej automatiz\u00e1cie procesov do svojho s\u00fa\u010dasn\u00e9ho syst\u00e9mu. Napr\u00edklad,  <\/span><a href=\"https:\/\/www.leedsbuildingsociety.co.uk\/_resources\/pdfs\/press-pdfs\/robots-lend-a-hand-with-payment-holidays-at-leeds-building-society.pdf\"><span style=\"font-weight: 400;\">Stavebn\u00e1 spolo\u010dnos\u0165 Leeds<\/span><\/a><span style=\"font-weight: 400;\">, poskytovate\u013e finan\u010dn\u00fdch slu\u017eieb v oblasti hypot\u00e9k, sporenia a pl\u00e1novania \u017eivota v Spojenom kr\u00e1\u013eovstve, m\u00e1 p\u00e4tn\u00e1s\u0165 robotov, ktor\u00ed automatizuj\u00fa tis\u00edce \u00faloh v tis\u00edcoch aplik\u00e1ci\u00ed.  <\/span><span style=\"font-weight: 400;\">Spolo\u010dnos\u0165 pova\u017euje pou\u017e\u00edvanie RPA na spracovanie transakci\u00ed, aktualiz\u00e1ciu \u010dlensk\u00fdch \u00fa\u010dtov a automatiz\u00e1ciu e-mailov za z\u00e1kladn\u00fd zdroj, ktor\u00fd jej pomohol po\u010das pand\u00e9mie.  <\/span><span style=\"font-weight: 400;\">Spolo\u010dnos\u0165 RPA poskytla spolo\u010dnosti Leeds Building Society rie\u0161enie, ktor\u00e9 jej umo\u017enilo splni\u0165 r\u00fdchlo rast\u00face po\u017eiadavky \u010dlenov a udr\u017ea\u0165 s nimi krok. Pod\u013ea spolo\u010dnosti RPA skr\u00e1tila \u010das str\u00e1ven\u00fd vybavovan\u00edm zlo\u017eit\u00fdch z\u00e1kazn\u00edckych ot\u00e1zok a skr\u00e1tila \u010das \u010dakania na telefonick\u00e9 hovory, \u010d\u00edm zv\u00fd\u0161ila spokojnos\u0165 z\u00e1kazn\u00edkov a doru\u010denie hypotek\u00e1rnych spl\u00e1tok.<\/span><\/p>\n<h2><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"Ako_zacat_s_RPA\"><\/span><span style=\"font-weight: 400;\">Ako za\u010da\u0165 s RPA<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><iframe loading=\"lazy\" title=\"Getting started with RPA\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/JWT1JDabuQQ?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Proces implement\u00e1cie projektu RPA zah\u0155\u0148a tri kroky: Overenie koncepcie (PoC), pilotn\u00fd projekt a testovanie.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Vytvorte_PoC\"><\/span><span style=\"font-weight: 400;\">1. Vytvorte PoC<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Prv\u00fdm krokom v projekte RPA je vytvorenie PoC, teda sp\u00f4sobu, ako preuk\u00e1za\u0165, \u017ee automatiz\u00e1cia po\u017eadovan\u00fdch procesov pou\u017e\u00edvate\u013ea je uskuto\u010dnite\u013en\u00e1. Aby sa zabezpe\u010dilo, \u017ee RPA je najlep\u0161\u00edm rie\u0161en\u00edm, ktor\u00e9 prinesie optim\u00e1lne pr\u00ednosy, pou\u017e\u00edvatelia musia identifikova\u0165 pr\u00edpady, ktor\u00e9 sa maj\u00fa automatizova\u0165, a kvantifikova\u0165 predpovede pr\u00ednosov, ako s\u00fa n\u00e1vratnos\u0165 invest\u00edci\u00ed, n\u00e1klady, \u00faspory a s\u00falad s predpismi.<\/span><span style=\"font-weight: 400;\">Okrem toho by mal PoC obsahova\u0165 pl\u00e1n, ktor\u00fd poskytovate\u013e softv\u00e9ru RPA najlep\u0161ie reprezentuje identifikovan\u00e9 procesy pou\u017e\u00edvate\u013ea. Niektor\u00ed poskytovatelia sa napr\u00edklad \u0161pecializuj\u00fa len na softv\u00e9r RPA, in\u00ed m\u00f4\u017eu poskytova\u0165 viacero produktov nad RPA a \u010fal\u0161\u00ed s\u00fa poskytovate\u013emi slu\u017eieb IT alebo BPO, ktor\u00ed vyu\u017e\u00edvaj\u00fa platformy RPA.<\/span><span style=\"font-weight: 400;\">Nakoniec by mal PoC prehodnoti\u0165 vn\u00fatorn\u00fa organiz\u00e1ciu, napr\u00edklad vytvori\u0165 centrum excelentnosti (COE) z \u013eudsk\u00fdch zdrojov v obchodn\u00fdch a IT oddeleniach, ktor\u00e9 by dohliadalo na projekt.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Pilot\"><\/span><span style=\"font-weight: 400;\">2. Pilot<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Pilotn\u00e1 f\u00e1za je f\u00e1za n\u00e1vrhu, budovania a testovania projektu RPA. T\u00e1to f\u00e1za je f\u00e1zou programovania, konfigur\u00e1cie a in\u0161tal\u00e1cie projektu. Ak napr\u00edklad spolo\u010dnos\u0165 zaznamen\u00e1va \u00fadaje na papieri, mus\u00ed ich prenies\u0165 na elektronick\u00e9 m\u00e9dium.  <\/span><span style=\"font-weight: 400;\">Pokia\u013e subjekt nevyu\u017e\u00edva extern\u00fd zdroj na in\u0161tal\u00e1ciu, t\u00e1to f\u00e1za si zvy\u010dajne vy\u017eaduje spolupr\u00e1cu COE a v\u00fdrobcu alebo poskytovate\u013ea slu\u017eieb RPA.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Test\"><\/span><span style=\"font-weight: 400;\">3. Test<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Ak softv\u00e9rov\u00fd robot funguje pod\u013ea n\u00e1vrhu, in\u0161tal\u00e1cia RPA je dokon\u010den\u00e1. Pou\u017e\u00edvate\u013e v\u0161ak mus\u00ed na\u010falej roz\u0161irova\u0165 a aktualizova\u0165 automatiza\u010dn\u00fa technol\u00f3giu, aby robot poskytoval optim\u00e1lne v\u00fdsledky.<\/span><span style=\"font-weight: 400;\">PoC je najd\u00f4le\u017eitej\u0161\u00edm krokom na ceste k RPA, preto\u017ee nedostato\u010dn\u00e9 pl\u00e1novanie m\u00f4\u017ee vies\u0165 k strate \u010dasu a pe\u0148az\u00ed. Bohu\u017eia\u013e, jedn\u00fdm z hlavn\u00fdch d\u00f4vodov, pre\u010do v\u00e4\u010d\u0161ina implement\u00e1ci\u00ed RPA zlyh\u00e1va, je to, \u017ee pou\u017e\u00edvate\u013e sa pok\u00fa\u0161a automatizova\u0165 proces, ktor\u00fd nikdy nebol ur\u010den\u00fd na automatiz\u00e1ciu robotick\u00fdch procesov.  <\/span><\/p>\n<h2><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"Casto_kladene_otazky\"><\/span><span style=\"font-weight: 400;\">\u010casto kladen\u00e9 ot\u00e1zky<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Robotick\u00e1 automatiz\u00e1cia procesov je v\u00fdkonn\u00fd n\u00e1stroj na automatiz\u00e1ciu obchodn\u00fdch procesov, ktor\u00fd zni\u017euje prev\u00e1dzkov\u00e9 n\u00e1klady a \u013eudsk\u00e9 chyby.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Co_je_RPA_roboticka_automatizacia_procesov\"><\/span><span style=\"font-weight: 400;\">\u010co je RPA (robotick\u00e1 automatiz\u00e1cia procesov)?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Ak chcete definova\u0165 RPA, ide o n\u00e1stroj, ktor\u00fd sa zameriava na nepretr\u017eit\u00fd tok a efekt\u00edvnos\u0165 t\u00fdm, \u017ee napodob\u0148uje \u013eudsk\u00fa \u010dinnos\u0165, ako je nahr\u00e1vanie obrazovky a \u0161krabanie. RPA v\u0161ak ide e\u0161te \u010falej ako tieto jednoduch\u00e9 obchodn\u00e9 procesy, preto\u017ee po in\u0161tal\u00e1cii do s\u00fa\u010dasn\u00e9ho syst\u00e9mu pou\u017e\u00edvate\u013ea nie je ru\u0161iv\u00e1 a je programovate\u013en\u00e1 na vykon\u00e1vanie \u0161trukt\u00farovan\u00fdch, opakuj\u00facich sa \u00faloh s mal\u00fdm alebo \u017eiadnym \u013eudsk\u00fdm z\u00e1sahom.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Vyhody_robotickej_automatizacie_procesov\"><\/span><span style=\"font-weight: 400;\">V\u00fdhody robotickej automatiz\u00e1cie procesov<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">V\u00fdhody RPA s\u00fa maxim\u00e1lna prev\u00e1dzkov\u00e1 efekt\u00edvnos\u0165, r\u00fdchla a jednoduch\u00e1 implement\u00e1cia, konfigur\u00e1cie na udr\u017eanie priemyseln\u00fdch odvetv\u00ed v s\u00falade s predpismi, zv\u00fd\u0161enie spokojnosti z\u00e1kazn\u00edkov, odbremenenie pracovn\u00edkov od vykon\u00e1vania zd\u013ahav\u00fdch \u00faloh a zv\u00fd\u0161enie bezpe\u010dnosti \u00fadajov.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Technologie_robotickej_automatizacie_procesov\"><\/span><span style=\"font-weight: 400;\">Technol\u00f3gie robotickej automatiz\u00e1cie procesov<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">R\u00f4zne typy technol\u00f3gi\u00ed RPA s\u00fa:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">D\u00e1ta &#8211; D\u00e1tov\u00e9 softv\u00e9rov\u00e9 roboty sa m\u00f4\u017eu podie\u013ea\u0165 na prenose d\u00e1t, \u0161ifrovan\u00ed a k\u00f3dovan\u00ed s\u00faborov.  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integr\u00e1cia &#8211; softv\u00e9rov\u00e9 roboty zalo\u017een\u00e9 na integr\u00e1cii m\u00f4\u017eu pristupova\u0165 k polo\u017ek\u00e1m r\u00f4znych aplik\u00e1ci\u00ed a meni\u0165 ich<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Proces &#8211; Softv\u00e9r zalo\u017een\u00fd na procesoch dok\u00e1\u017ee rozpozna\u0165 zmeny, udalosti alebo sp\u00fa\u0161\u0165a\u010de a zapoji\u0165 sa do naprogramovan\u00e9ho procesu.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Kde_sa_pouziva_roboticka_automatizacia_procesov\"><\/span><span style=\"font-weight: 400;\">Kde sa pou\u017e\u00edva robotick\u00e1 automatiz\u00e1cia procesov?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Robotick\u00fa automatiz\u00e1ciu procesov m\u00f4\u017ee vyu\u017ei\u0165 prakticky ka\u017ed\u00e9 odvetvie, ktor\u00e9 by malo prospech z automatiz\u00e1cie \u00faloh. V s\u00fa\u010dasnosti s\u00fa v\u0161ak oblasti, ktor\u00e9 ovplyv\u0148uje pou\u017e\u00edvanie RPA, nasledovn\u00e9:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Slu\u017eby z\u00e1kazn\u00edkom  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Spracovanie objedn\u00e1vok<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Finan\u010dn\u00e9 sektory<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u00fdroba dod\u00e1vate\u013esk\u00e9ho re\u0165azca<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Predaj<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Informa\u010dn\u00e9 technol\u00f3gie (IT)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u013dudsk\u00e9 zdroje (HR)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u00fdvoj produktu  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pravidl\u00e1 priemyseln\u00e9ho s\u00faladu<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Ako_funguje_roboticka_automatizacia_procesov\"><\/span><span style=\"font-weight: 400;\">Ako funguje robotick\u00e1 automatiz\u00e1cia procesov<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Pracovn\u00fd postup RPA pozost\u00e1va zo \u0161tyroch krokov: zber, prenos, generovanie a potvrdenie. Napr\u00edklad pri vstupe a v\u00fdstupe \u00fadajov softv\u00e9rov\u00fd bot zachyt\u00ed \u00fadaje, prenesie ich do inej aplik\u00e1cie, vytvor\u00ed spr\u00e1vu a po dokon\u010den\u00ed informuje pou\u017e\u00edvate\u013ea.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Ako_implementovat_roboticku_automatizaciu_procesov\"><\/span><span style=\"font-weight: 400;\">Ako implementova\u0165 robotick\u00fa automatiz\u00e1ciu procesov<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Proces \u00faspe\u0161nej implement\u00e1cie RPA zah\u0155\u0148a minim\u00e1lne tri f\u00e1zy: Presk\u00famanie koncepcie (PoC), pilot a test. F\u00e1za PoC zah\u0155\u0148a v\u00fdber procesov na automatiz\u00e1ciu, ich schv\u00e1lenie a vn\u00fatorn\u00fa organiza\u010dn\u00fa re\u0161trukturaliz\u00e1ciu.  <\/span><span style=\"font-weight: 400;\">Pilotn\u00e1 f\u00e1za je f\u00e1zou v\u00fdvoja, n\u00e1vrhu, p\u00edsania scen\u00e1rov a budovania implement\u00e1cie RPA. V tejto f\u00e1ze by sa mali d\u00f4kladne prediskutova\u0165 a implementova\u0165 v\u0161etky n\u00e1stroje, doplnky a zdroje pre syst\u00e9m RPA.  <\/span><span style=\"font-weight: 400;\">Posledn\u00fdm krokom je otestovanie softv\u00e9ru, aby sa zabezpe\u010dilo, \u017ee robot funguje pod\u013ea po\u017eiadaviek.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Velkost_trhu_s_robotickou_automatizaciou_procesov\"><\/span><span style=\"font-weight: 400;\">Ve\u013ekos\u0165 trhu s robotickou automatiz\u00e1ciou procesov  <\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Pod\u013ea <\/span><a href=\"https:\/\/www.statista.com\/statistics\/1259903\/robotic-process-automation-market-size-worldwide\/\"><br \/>\n  <span style=\"font-weight: 400;\">Statista<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">, od roku 2022 predstavuje s\u00fa\u010dasn\u00e1 ve\u013ekos\u0165 trhu RPA 3,7 miliardy americk\u00fdch dol\u00e1rov.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Ako_sa_naucit_roboticku_automatizaciu_procesov\"><\/span><span style=\"font-weight: 400;\">Ako sa nau\u010di\u0165 robotick\u00fa automatiz\u00e1ciu procesov<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Sta\u0165 sa v\u00fdvoj\u00e1rom RPA si vy\u017eaduje dlh\u00e9 a komplexn\u00e9 \u0161kolenie, aby ste sa nau\u010dili a zvl\u00e1dli programovanie softv\u00e9ru automatizovan\u00e9ho robota. Okrem toho sa oblas\u0165 RPA neust\u00e1le men\u00ed, tak\u017ee potrebn\u00e9 znalosti sa nikdy nezastavia.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Najlepsie_knihy_o_robotickej_automatizacii_procesov\"><\/span><span style=\"font-weight: 400;\">Najlep\u0161ie knihy o robotickej automatiz\u00e1cii procesov<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Pokia\u013e ide o knihy o RPA, je d\u00f4le\u017eit\u00e9 si uvedomi\u0165, \u017ee toto odvetvie prech\u00e1dza \u010dast\u00fdmi zmenami a pokrokom, tak\u017ee tla\u010den\u00e9 zdroje m\u00f4\u017eu ma\u0165 probl\u00e9m poskytn\u00fa\u0165 \u010ditate\u013eom aktu\u00e1lne inform\u00e1cie. St\u00e1le v\u0161ak existuj\u00fa skvel\u00e9 knihy o RPA, tak\u017ee tu je p\u00e4\u0165 skvel\u00fdch kn\u00edh o robotickej automatiz\u00e1cii procesov:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">&#8222;Robotick\u00e9 procesy a kognit\u00edvna automatiz\u00e1cia: Lacity a Leslie P. Wilcocks: &#8222;\u010eal\u0161ia f\u00e1za<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">&#8222;Automatiz\u00e1cia pracovn\u00fdch postupov pomocou Microsoft Power Automate: Aaron Guilmette: &#8222;Dosiahnite digit\u00e1lnu transform\u00e1ciu prostredn\u00edctvom automatiz\u00e1cie podnikania s minimom k\u00f3dovania<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">&#8222;Starostlivos\u0165 o botov a ich k\u0155menie: Christopher Surdak: &#8222;Pr\u00edru\u010dka majite\u013ea pre robotick\u00fa automatiz\u00e1ciu procesov  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">&#8222;Pr\u00edru\u010dka robotickej automatiz\u00e1cie procesov: A Guide to Implementing RPA Systems&#8220; od Toma Taulliho<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">&#8222;INTELIGENTN\u00c1 AUTOMATIZ\u00c1CIA: Nau\u010dte sa, ako vyu\u017ei\u0165 umel\u00fa inteligenciu na podporu podnikania a urobi\u0165 n\u00e1\u0161 svet \u013eudskej\u0161\u00edm&#8220; od Pascala Borneta<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Najlepsie_on-line_kurzy_robotickej_automatizacie_procesov\"><\/span><span style=\"font-weight: 400;\">Najlep\u0161ie on-line kurzy robotickej automatiz\u00e1cie procesov<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Najlep\u0161\u00ed online kurz robotickej automatiz\u00e1cie procesov poch\u00e1dza od <\/span><a href=\"https:\/\/www.edx.org\/learn\/robotic-process-automation\"><br \/>\n  <span style=\"font-weight: 400;\">EdX<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">. Pre ka\u017ed\u00e9ho, kto chce pochopi\u0165 RPA na z\u00e1kladnej \u00farovni, m\u00f4\u017ee by\u0165 tento \u00favodn\u00fd kurz u\u017eito\u010dn\u00fdm za\u010diatkom, ktor\u00fd v\u00e1m pom\u00f4\u017ee rozv\u00edja\u0165 nov\u00e9 zru\u010dnosti, ako je pou\u017e\u00edvanie robotickej automatiz\u00e1cie procesov ako formy rie\u0161enia probl\u00e9mov, navrhovanie automatiza\u010dn\u00fdch pl\u00e1nov, u\u010denie sa vytv\u00e1ra\u0165 odhady \u00fasilia pre automatiz\u00e1ciu procesov a \u010fal\u0161ie.  <\/span><span style=\"font-weight: 400;\">Z\u00edskate virtu\u00e1lne hodiny s in\u0161truktormi, ktor\u00ed s\u00fa l\u00eddrami v oblasti programovania a strojov\u00e9ho u\u010denia.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Je_roboticka_automatizacia_procesov_dobra_kariera\"><\/span><span style=\"font-weight: 400;\">Je robotick\u00e1 automatiz\u00e1cia procesov dobr\u00e1 kari\u00e9ra?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u00c1no, robotick\u00e1 automatiz\u00e1cia procesov je dobr\u00e1 kari\u00e9ra. Pod\u013ea  <\/span><a href=\"https:\/\/www.glassdoor.com\/Salaries\/us-robotic-process-automation-rpa-developer-salary-SRCH_IL.0,2_IN1_KO3,43.htm\"><span style=\"font-weight: 400;\">GlassDoor<\/span><\/a><span style=\"font-weight: 400;\">, v\u00fdvoj\u00e1r RPA m\u00e1 v Spojen\u00fdch \u0161t\u00e1toch priemern\u00fd ro\u010dn\u00fd z\u00e1kladn\u00fd plat 80 tis\u00edc dol\u00e1rov. Okrem toho najni\u017e\u0161\u00ed uv\u00e1dzan\u00fd plat v\u00fdvoj\u00e1ra RPA je 57 tis\u00edc dol\u00e1rov, zatia\u013e \u010do najvy\u0161\u0161\u00ed uv\u00e1dzan\u00fd plat je 112 tis\u00edc dol\u00e1rov.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A ke\u010f\u017ee \u010doraz viac spolo\u010dnost\u00ed za\u010d\u00edna ch\u00e1pa\u0165 skuto\u010dn\u00fd potenci\u00e1l pr\u00ednosov RPA, platy \u013eud\u00ed so zru\u010dnos\u0165ami v oblasti RPA sa len zvy\u0161uj\u00fa.  <\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Roboticka_automatizacia_procesov_Vyskumne_prace\"><\/span><span style=\"font-weight: 400;\">Robotick\u00e1 automatiz\u00e1cia procesov V\u00fdskumn\u00e9 pr\u00e1ce<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Viac inform\u00e1ci\u00ed o v\u0161etk\u00fdch oblastiach RPA n\u00e1jdete v nieko\u013ek\u00fdch cenn\u00fdch v\u00fdskumn\u00fdch dokumentoch:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/dta0yqvfnusiq.cloudfront.net\/scale28648864\/2020\/09\/Best-Practices-for-RPA-Success-5f625b67cda48.pdf\"><br \/>\n  <span style=\"font-weight: 400;\">Najlep\u0161ie postupy pre \u00faspe\u0161n\u00fa robotick\u00fa automatiz\u00e1ciu procesov<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> od spolo\u010dnosti Gartner<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.gartner.com\/en\/doc\/433853-move-beyond-rpa-to-deliver-hyperautomation\"><br \/>\n  <span style=\"font-weight: 400;\">Za hranice taktickej RPA<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> od spolo\u010dnosti Gartner<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Robotick\u00e1 automatiz\u00e1cia procesov &#8211; bud\u00facnos\u0165 obchodn\u00fdch organiz\u00e1ci\u00ed: Preh\u013ead<\/span><span style=\"font-weight: 400;\"> autor: Manishkumar Gami, Parth Jetly, Nidhi Mehta, Dr. Sunita R. Patil<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Robotick\u00e1 automatiz\u00e1cia procesov ako n\u00e1stroj digit\u00e1lnej transform\u00e1cie na zv\u00fd\u0161enie odolnosti organiz\u00e1cie v po\u013esk\u00fdch podnikoch<\/span><span style=\"font-weight: 400;\"> Andrzej Sobczak<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.theseus.fi\/bitstream\/handle\/10024\/341610\/Thesis_Marko_Kauppinen_.pdf;jsessionid=7C2BD6DDD7E2324A6AE1D9F2025CEB54?sequence=2\"><br \/>\n  <span style=\"font-weight: 400;\">Robotick\u00e1 automatiz\u00e1cia procesov v kontajnerovom prostred\u00ed<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\"> Marko Kauppinen <\/span> <\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www2.deloitte.com\/content\/dam\/Deloitte\/us\/Documents\/process-and-operations\/us-cons-global-rpa-survey.pdf\"><span style=\"font-weight: 400;\">Roboty s\u00fa pripraven\u00e9. Ste to vy? Nevyu\u017eit\u00e1 v\u00fdhoda va\u0161ej digit\u00e1lnej pracovnej sily<\/span><\/a><span style=\"font-weight: 400;\">  od spolo\u010dnosti Deloitte<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Najlepsie_certifikaty_robotickej_automatizacie_procesov_RPA\"><\/span><span style=\"font-weight: 400;\">Najlep\u0161ie certifik\u00e1ty robotickej automatiz\u00e1cie procesov (RPA)<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Najlep\u0161ie certifik\u00e1ty RPA poch\u00e1dzaj\u00fa od <\/span><a href=\"https:\/\/docs.microsoft.com\/en-us\/learn\/certifications\/power-platform-fundamentals\/?tab=tab-learning-paths\"><br \/>\n  <span style=\"font-weight: 400;\">Microsoft<\/span><br \/>\n<\/a><span style=\"font-weight: 400;\">, \u010do je z\u00e1kladn\u00fd certifik\u00e1t, ktor\u00fd m\u00f4\u017ee z\u00edska\u0165 ka\u017ed\u00fd, kto sa chce obozn\u00e1mi\u0165 so softv\u00e9rom a n\u00e1strojmi RPA. Z\u00e1ujemcovia o RPA tak m\u00f4\u017eu za\u010da\u0165 ch\u00e1pa\u0165 a pracova\u0165 s jedn\u00fdm z najlep\u0161\u00edch n\u00e1strojov na automatiz\u00e1ciu: softv\u00e9rom Power Automate od spolo\u010dnosti Microsoft.  <\/span><span style=\"font-weight: 400;\">Na z\u00edskanie certifik\u00e1tu bud\u00fa musie\u0165 \u00fa\u010dastn\u00edci absolvova\u0165 a \u00faspe\u0161ne absolvova\u0165 sk\u00fa\u0161ku, ktor\u00e1 zah\u0155\u0148a t\u00e9my a z\u00e1kladn\u00e9 znalosti o automatiz\u00e1cii podnikov\u00fdch procesov pomocou softv\u00e9ru Power Automate, vytv\u00e1ran\u00ed chatbotov pomocou Power Virtual Agents a vykon\u00e1van\u00ed anal\u00fdzy \u00fadajov pomocou Power BI. Na z\u00edskanie tejto certifik\u00e1cie nie s\u00fa potrebn\u00e9 \u017eiadne predpoklady, hoci za sk\u00fa\u0161ku mus\u00edte zaplati\u0165 poplatok.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0160tvrt\u00e1 priemyseln\u00e1 revol\u00facia predstavuje s\u00fa\u010dasn\u00e9 obdobie prudk\u00e9ho n\u00e1rastu technol\u00f3gi\u00ed a prepojen\u00e9ho sveta. Preto je d\u00f4le\u017eit\u00e9 pochopi\u0165, kde sa konkr\u00e9tne technol\u00f3gie nach\u00e1dzaj\u00fa teraz a kde by mohli by\u0165 o nieko\u013eko rokov, preto\u017ee technologick\u00fd pokrok sa pravdepodobne nikdy neskon\u010d\u00ed.Najm\u00e4 v\u00fdznam robotickej automatiz\u00e1cie procesov v celosvetovom meradle je obchodnou discipl\u00ednou, ktor\u00fa je \u010doraz \u0165a\u017e\u0161ie ignorova\u0165. Ke\u010f\u017ee v podstate [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":15867,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"\u010co je RPA (robotick\u00e1 automatiz\u00e1cia procesov)? Dozviete sa v\u0161etko - od hist\u00f3rie a pr\u00edpadov vhodn\u00fdch pre dan\u00e9 odvetvie a\u017e po najlep\u0161ie n\u00e1stroje, \u0161kolenia, vide\u00e1, spr\u00e1vy a postupy!","_seopress_robots_index":"","_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":"","beyondwords_generate_audio":"","beyondwords_integration_method":"","beyondwords_project_id":"","beyondwords_content_id":"","beyondwords_preview_token":"","beyondwords_player_content":"","beyondwords_player_style":"","beyondwords_language_code":"","beyondwords_language_id":"","beyondwords_title_voice_id":"","beyondwords_body_voice_id":"","beyondwords_summary_voice_id":"","beyondwords_error_message":"","beyondwords_disabled":"","beyondwords_delete_content":"","beyondwords_podcast_id":"","beyondwords_hash":"","publish_post_to_speechkit":"","speechkit_hash":"","speechkit_generate_audio":"","speechkit_project_id":"","speechkit_podcast_id":"","speechkit_error_message":"","speechkit_disabled":"","speechkit_access_key":"","speechkit_error":"","speechkit_info":"","speechkit_response":"","speechkit_retries":"","speechkit_status":"","speechkit_updated_at":"","_speechkit_link":"","_speechkit_text":""},"categories":[435],"tags":[],"class_list":{"0":"post-29930","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-sprievodcovia"},"acf":{"short_name":""},"_links":{"self":[{"href":"https:\/\/www.zaptest.com\/sk\/wp-json\/wp\/v2\/posts\/29930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zaptest.com\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zaptest.com\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zaptest.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zaptest.com\/sk\/wp-json\/wp\/v2\/comments?post=29930"}],"version-history":[{"count":0,"href":"https:\/\/www.zaptest.com\/sk\/wp-json\/wp\/v2\/posts\/29930\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.zaptest.com\/sk\/wp-json\/wp\/v2\/media\/15867"}],"wp:attachment":[{"href":"https:\/\/www.zaptest.com\/sk\/wp-json\/wp\/v2\/media?parent=29930"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zaptest.com\/sk\/wp-json\/wp\/v2\/categories?post=29930"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zaptest.com\/sk\/wp-json\/wp\/v2\/tags?post=29930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}