Device error with new ZapTest version
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- This topic has 5 replies, 3 voices, and was last updated 2 years ago by Sasha ZAP.
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January 5, 2021 at 8:27 pm #32751Marco MalziottiParticipant
Good evening
With the older version of ZapTest (available on 22/12/2020) + file .ipa + file .mobileprovision + file .p12 I had successfully connected my iPad Mini2 to ZapTest and displayed the app in the “ZAP Viewer”.
Now after updating ZapTest (version 20.2.41) + same files + same device, I get the following error – see attachement.
I also tried with files with updated expiration (April 2021) but I get same error.
Can you help me please?
This prevents me from verifying issue (https://www.zaptest.com/forum/general/4239-how-to-swipe-up-or-down-in-ios) closure.
Other parameters:
– iTunes version on desttop: 12.11.0.026
– iOS version on device: 12.4.9
Thanks and happy new year.Marco Malziotti
Attachments:January 6, 2021 at 3:03 am #32752Valentin ZAPKeymasterHello Marco!
We tried to replicate your issue in our lab but unfortunately cannot replicate it.
Could you (did you) try re-install ZAPTEST and restart your device? Does it help? Can iTunes detect/communicate with the device?
Please, restart your PC after the uninstallation process, to exclude issues with delayed Windows operations.
Thank you,
ZAPTEST TeamApril 22, 2022 at 6:12 pm #32930Marco MalziottiParticipantHello AndreySh
I re-install Zaptest (now version 21.1.4) and restart device: nothing new.
Error is a bit different now: see attachement.
iTunes (version 12.12.3.5) is connected on device: iPhone 12 mini (os 14.1).
I see that other users also have problems with ios: https://old.zaptest.com/forum/general/4287-how-to-connect-ios-deviceThank you,
Marco MalziottiAttachments:April 22, 2022 at 11:50 pm #32964Sasha ZAPModeratorHello Marco,
I’ll send this issue to our R&D team and let you know once I’ll have an answer.
Are you still using ZAPTEST Free Edition?
Thanks,
ZAPTEST TeamApril 23, 2022 at 11:18 pm #32965Marco MalziottiParticipantYes SashaY I use ZAPTEST Free Edition.
Thanks.Marco
April 26, 2022 at 11:31 pm #32967Sasha ZAPModeratorHello Marco,
Please update your ZAPTEST instance to its newest version (v22.3.5) and try again:
Go to Help and check its bottom ZAPTEST new version’s note, or go to Tools -> Options -> Auto Update -> Click the Check for Updates button.Hope this helps.
Thanks,
ZAPTEST Team -
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